CodeZorro

BACKGROUND

Please describe your company and position.

I am the manager of Rosun Capital Company LTD

Describe what your company does in a single sentence.

Financial industry, trading, brokerage business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeZorro to accomplish?

• Customer management system
• Transaction system
• Enterprise internal resource management platform

SOLUTION

How did you find CodeZorro?

• Online Search
• Referral

Why did you select CodeZorro over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CodeZorro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have developed a complete trading system, from customer inquiry to quotation to order, customer service, a complete set of APP (Android and iOS). There is also a management backend to view customer orders, quotations and other information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Growth: 5,000+ registered users (Android/iOS) with 80% monthly active user growth.
Transactions: 100,000+ orders processed and 20% inquiry-to-order conversion rate.
Satisfaction:  87% customer retention.
Reliability: 99.9% uptime, <200ms latency for critical features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the project on time with agile sprints, promptly adapting to feedback through weekly syncs and iterative updates.

What was your primary form of communication with CodeZorro?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their project management process is well-structured, providing clear visibility into the entire delivery timeline. Each phase of iteration included feedback loops, and issue follow-ups were consistently prompt. The team patiently addressed all encountered problems with thorough explanations and responses. It was an excellent experience, complemented by outstanding after-sales support.

Are there any areas for improvement or something CodeZorro could have done differently?

While the overall experience was excellent, potential improvements could include: 1) More detailed documentation for API integrations, 2) Proactive notifications for system updates/maintenance

BACKGROUND

Please describe your company and position.

I am the Project Leader of Sotheby's International Realty Affiliates LLC

Describe what your company does in a single sentence.

Focus on house leasing and commercial leasing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeZorro to accomplish?

• Developing a property management system
• Develop OA management system
• Develop financial management system

SOLUTION

How did you find CodeZorro?

• Online Search
• Clutch Site

Why did you select CodeZorro over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from CodeZorro were assigned to this project?

10

Describe the scope of work in detail. Please include a summary of key deliverables.

A very enthusiastic technical and product staff, who develop and design a very cool UI/UX, and a very serious and responsible team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m extremely satisfied with the software development and the successful launch of the system. The development team has done an excellent job in delivering the project on time and meeting all the key requirements. The software runs smoothly without any major issues, and its performance has exceeded my expectations. The user interface is intuitive, and the features are exactly what we needed. I’ve noticed a significant improvement in efficiency, and the system has been well-received by our users. Overall, I’m very pleased with the outcome and look forward to continuing our collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management throughout the development process was exceptional. The team consistently delivered items on time, adhering to the project timeline and ensuring that key milestones were met as planned. They were highly organized and communicated clearly at every stage, which made the entire process smooth and transparent. Whenever we had new or evolving needs, they responded promptly and were flexible in making adjustments to meet our requirements. Their proactive approach to problem-solving and their willingness to incorporate feedback ensured the project was delivered successfully, with all of our expectations exceeded.

What was your primary form of communication with CodeZorro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company is their strong commitment to quality and customer satisfaction. From the very beginning, they took the time to understand our specific needs and tailored their solutions accordingly. Their ability to adapt to changing requirements while maintaining high standards was unique and highly valuable. Additionally, their team’s professionalism, responsiveness, and attention to detail set them apart from other companies. They not only delivered a great product but also provided excellent ongoing support, ensuring the success of the project long after the initial launch.

Are there any areas for improvement or something CodeZorro could have done differently?

While the overall experience with CodeZorro was very positive, there are always opportunities for improvement. One area where they could enhance their service is by providing more proactive updates during the development phase, particularly when unexpected challenges arise. This would help keep clients more informed and involved throughout the process. Additionally, offering more training or documentation for end users could have made the adoption of the software even smoother, especially for teams who are less tech-savvy. However, these are relatively minor points, and overall, CodeZorro delivered an excellent product.