CloudXoo

BACKGROUND

Please describe your company and position.

I am the CEO of Kay Konsulting Group

Describe what your company does in a single sentence.

Consulting services for individuals and small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudXoo to accomplish?

• Create a safe, accessible place for me to store my business data
• Design the space so I can easily generate reports to quantify what areas of my business are doing the best and where I have opportunities

SOLUTION

How did you find CloudXoo?

Referral

Why did you select CloudXoo over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from CloudXoo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I discussed my goals with the project coordinator. CloudXoo came in, looked at what I had going on and then educated me on what was good and where I had opportunities to leverage cloud. As advertised, they were able to help my firm escape the data "jungle".

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am able to access and reorganize my data much faster. The flow of my business is a lot smoother and I am able to handle more clients as a result.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All of my needs were met and in a short amount of time. The professionalism and the care the staff took with me and my situation was phenomenal. Admittedly, I was behind the times and they showed genuine empathy for my situation. I never felt judged for having taken so long to get onboard with cloud.

What was your primary form of communication with CloudXoo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

customer service

Are there any areas for improvement or something {provider_name} could have done differently?

I did not sense any area that I felt required improvement.