Name: CloudTech24
Address: Tannery Lane, Send, England, SRY, GU23, GB
Telephone: 01483 608388
Price range: $100 - $149
Rating: 4.9

24/7 SECURITY OPERATIONS // GLOBAL IT SERVICE DESK

Award winning 24/7 Cyber Security and IT Support provider, with super-fast response & embedded cyber security monitoring to protect your business.

Outsource your IT systems to our highly-trained technical engineers and remove your IT headaches so you can focus on running your business with our 24/7/365 helpdesk delivered from our Surrey, London and global office locations.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Send, England
Year founded
Founded 2016

Service Lines

IT Managed Services: 70%
Cybersecurity: 20%
IT Strategy Consulting: 5%
Other IT Consulting and SI: 5%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 40%
Managed SIEM Services: 15%
Vulnerability Management: 12%
Identity & Access Management: 10%
Cloud Security: 5%
Cybersecurity Consulting: 5%
Network Security: 5%
Threat Intelligence Services: 5%
Dark Web Monitoring: 3%

Cybersecurity Technologies

Okta: 100%

Digital and IT Strategy Consulting Focus

IT Assessment: 30%
Digital Transformation: 15%
IT Operations Management Consulting: 15%
IT Service Management Consulting: 15%
Virtual CIO Services: 15%
IT Governance: 10%

IT Managed Services Focus

Help desk: 30%
Managed Software Application & Solutions: 20%
Managed Hosting Services: 10%
Security: 10%
Cloud Server Migration: 5%
Disaster Recovery: 5%
Network: 5%
Vendor Procurement & Selection: 5%
Governance & Compliance Assessments: 4%
Other IT managed services: 4%
Software Evaluation: 2%

Industries

Financial services: 50%
Legal: 15%
Other industries: 15%
Gaming: 10%
Consumer products & services: 5%
Information technology: 5%

Clients

Midmarket ($10M - $1B): 75%
Small Business (<$10M): 20%
Enterprise (>$1B): 5%

IT Managed Services Cybersecurity Help desk

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.9 /5

What Clients Have Said

Clients appreciate CloudTech24's pricing, often noting it fits their budgets and offers good value for cost. Specific project investments include around $10,000 for ongoing IT support. Overall, feedback highlights their reliability, responsiveness, and effective communication in delivering services.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 6 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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CloudTech24 Review Insights

Overall Review Rating

4.9

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Efficient Project Management

Clients consistently praise CloudTech24 for delivering projects on time with structured, consistent, and transparent project management. They maintain effective communication and offer swift responses to client needs, ensuring smooth project execution.
Improvements in System Performance

Clients have experienced notable improvements in system performance, reduced downtime, and enhanced security visibility after engaging CloudTech24. Their technical interventions have led to measurable operational enhancements.
Responsive Customer Service

CloudTech24 is commended for their responsive and friendly customer service. Clients appreciate their quick response times, personal service, and the ability to handle urgent issues promptly.
Clear and Proactive Communication

CloudTech24 maintains clear, structured, and proactive communication with clients. Regular updates, scheduled meetings, and detailed reporting ensure transparency and accountability in their engagements.
Room for Improvement in Documentation

Some clients noted that more detailed technical documentation during or after project implementation would benefit their internal teams in managing configurations independently.
Cost-effective Solutions

Clients find CloudTech24's services to be cost-effective, aligning with their budgets while providing good value. Their pricing and service quality are frequently highlighted as reasons for choosing them over competitors.

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CloudTech24 Reviews

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IT Managed Services IT Strategy Consulting Other IT Consulting and SI
$10,000 to $49,999
Dec. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They followed a structured implementation plan and provided regular progress reports."

Mar 14, 2026

Managing Director & CMO, BlackRock

Branden Jones

Financial services
Collins Center, New York
10,001+ Employees
Online Review

CloudTech24 provided cloud consulting and managed services for a financial services firm. The team implemented secure cloud hosting, configured firewall policies, and deployed monitoring tools.

CloudTech24's work improved the client's infrastructure stability and security monitoring. The team followed a structured implementation plan and provided regular progress reports. Their cybersecurity expertise and proactive support were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director and Chief Marketing Officer (CMO) of BlackRock

Describe what your company does in a single sentence.

BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudTech24 to accomplish?

We needed help implementing a secure cloud environment and ensuring compliance with data protection standards.

SOLUTION

How did you find CloudTech24?

Online Search
Referral
Clutch Site

Why did you select CloudTech24 over others?

Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from CloudTech24 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CloudTech24 implemented secure cloud hosting, configured firewall policies, and deployed monitoring tools to detect potential security threats.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our infrastructure became more stable and security monitoring improved significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a structured implementation plan and provided regular progress reports during each phase of the project.

What was your primary form of communication with CloudTech24?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their cybersecurity expertise and proactive support.

Are there any areas for improvement or something CloudTech24 could have done differently?

Providing more training sessions for internal teams would be beneficial.

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Strategy Consulting
$10,000 to $49,999
Feb. - Nov. 2025

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their team quickly understood our requirements and provided reliable support whenever needed."

Mar 14, 2026

Director, Saihaj Tax Service

Brittany Allen

Financial services
Highland City, Florida
51-200 Employees
Online Review
Verified

CloudTech24 provided managed IT services for a digital business. The team managed the client's cloud infrastructure, monitored their system, and offered general IT support.

CloudTech24 improved the client's system stability and reduced downtime. The team also enhanced the overall performance and reliability of the client's cloud environment. CloudTech24's project management was organized and professional. The team was also highly responsive and technically skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Saihaj Tax Service

Describe what your company does in a single sentence.

Mousammann is a digital business that manages multiple online services and web-based projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudTech24 to accomplish?

We hired CloudTech24 to manage and support our cloud infrastructure and ensure our systems remained secure and stable.

SOLUTION

How did you find CloudTech24?

Online Search

Why did you select CloudTech24 over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from CloudTech24 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The CloudTech24 team helped us with cloud management, system monitoring, and IT support. They also assisted with server configuration, performance optimization, and security monitoring to make sure our digital platforms were running smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with their team, our systems became more stable and downtime was significantly reduced. We also improved the overall performance and reliability of our cloud environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very organized and professional. Communication was clear and all tasks were completed within the agreed timeline.

What was your primary form of communication with CloudTech24?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing was their fast response time and technical expertise. Their team quickly understood our requirements and provided reliable support whenever needed.

Are there any areas for improvement or something CloudTech24 could have done differently?

Not at all

RATINGS

4.5

Cloud Consulting & SI Cybersecurity IT Managed Services
Confidential
Dec. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They followed a structured implementation plan and provided regular progress reports during each phase of the project."

Mar 13, 2026

Director, Paytm

Ravi Adusumalli

Financial services
Metropolis, Illinois
10,001+ Employees
Online Review

A fintech company has hired CloudTech24 to optimize their cloud environment. The team has implemented monitoring tools and helped configure collaboration platforms for the client's team.

CloudTech24 has made the client's infrastructure more stable and improved their security monitoring. The team has followed a structured implementation plan and provided regular progress reports during each project phase. Moreover, they've showcased cybersecurity expertise and proactive support.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Paytm

Describe what your company does in a single sentence.

Earn Gold Points on every payment using Paytm, redeem into Digital Gold. A simple way to save more. Built for Atmanirbhar Bharat. #PaytmKaro❤️ Link your bank account on the Paytm app and get your new UPI ID today 🚀

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudTech24 to accomplish?

We needed help implementing a secure cloud environment and ensuring compliance with data protection standards.

SOLUTION

How did you find CloudTech24?

Online Search
Referral
Clutch Site

Why did you select CloudTech24 over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from CloudTech24 were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They optimized our cloud environment, implemented monitoring tools, and helped configure collaboration platforms for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our infrastructure became more stable and security monitoring improved significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a structured implementation plan and provided regular progress reports during each phase of the project.

What was your primary form of communication with CloudTech24?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their cybersecurity expertise and proactive support.

Are there any areas for improvement or something CloudTech24 could have done differently?

Providing more training sessions for internal teams would be beneficial.

RATINGS

5.0

Cybersecurity IT Managed Services
Breach Detection & Incident Response Help desk Other IT managed services Security
$50,000 to $199,999
Nov. 2022 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"We're impressed by their personal service and above-and-beyond help."

Mar 13, 2026

IT Manager, Drone Manufacturing Company

Anonymous

Manufacturing
Guildford, England
51-200 Employees
Online Review
Verified

CloudTech24 provides managed IT services for a drone manufacturing company. The team monitors the client's systems and responds to any issues.

CloudTech24 has helped the client avoid security breaches and reduce costs. The team has tight SLAs and fixes issues quickly. The client also praises their personal service.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of a company that designs and manufactures robust uncrewed aircraft systems for defense, emergency response, and critical infrastructure. We focus on frontline-tested, rapidly deployable solutions with secure supply chains.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CloudTech24?

We needed help securing our systems, providing expert support, and buying power.

SOLUTION

What was the scope of their involvement?

CloudTech24 provides us with 24/7 NOC access, top service, and the best prices on services. The team handles everything, including monitoring, response, and aftercare.

What is the team composition?

We don’t know how many teammates from CloudTech24 are assigned to our project.

How did you come to work with CloudTech24?

We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, had a great culture fit, and had aligned company values.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in November 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had zero security breaches, fast support, and low costs. CloudTech24 has tight SLAs, and they’ve fixed most issues in a short time, sometimes right away. By short time, we mean within minutes.

How did CloudTech24 perform from a project management standpoint?

They deliver on time and quickly fix any issues. We communicate with them via email or messaging apps.

What did you find most impressive about them?

We’re impressed by their personal service and above-and-beyond help.

Are there any areas they could improve?

There’s nothing they can improve on.

RATINGS

4.5

IT Managed Services
Cloud Server Migration Managed Software Application & Solutions Hardware Help desk Network
Confidential
Nov. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team is very efficient and clearly knows what they're doing."

Mar 12, 2026

Data & Technology Manager, Container Trades Statistics Ltd

Dominic Hill

Information technology
Woking, England
1-10 Employees
Online Review

CloudTech24 has replaced an IT company's file servers with a Microsoft 365 solution. They manage the client's entire network and assist with PC setup to move from the file server to Microsoft 365.

CloudTech24 has helped the client save over 50% on initial installation costs. The client has also been able to switch to Microsoft 365 in a few hours, thanks to the team's continuous support. CloudTech24's efficiency, knowledge, and ability to fix problems on the first try have been remarkable.

BACKGROUND

Introduce your business and what you do there.

I'm the data and technology manager for Container Trades Statistics Ltd., an IT company. We provide comprehensive global container shipping data, offering detailed trade route analytics, customized reports, and market insights to help users understand and track trends in maritime trade.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CloudTech24?

We needed to move away from a file server in the cupboard. There was no opportunity to work from home properly, and our incumbent provider was raising prices. We wanted to move to a cloud-based solution and spend less money.

SOLUTION

What was the scope of their involvement?

CloudTech24 has replaced our file servers with a Microsoft 365 solution. They've also managed our entire network from configuration to daily support. In addition, they've assisted with PC setup to move from the file server to Microsoft 365.

What is the team composition?

We've worked with 2–5 teammates from CloudTech24.

How did you come to work with CloudTech24?

We found them through an online search. We chose them because they were close to my geographic location, their pricing fit our budget, they had a great culture fit, and we had direct conversations with them, and they helped me with a technical issue.

What is the status of this engagement?

We started working with them in November 2019, and our engagement is ongoing with telephone support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've swapped over to Microsoft 365 in a few hours. We've carried on with telephone and email support from them and also engaged them to help us move our infrastructure to our new office. I also use them to bounce ideas off as they have a lot of experience.We've had cost savings and reduced our costs by over 50% initially, but we are now approaching what we paid in 2019. This is due to increased product use and slightly different directions. As an unexpected benefit, when the COVID-19 pandemic started, we were able to move to home working with the minimum fuss.

How did CloudTech24 perform from a project management standpoint?

They deliver on time. The team is very efficient and clearly knows what they're doing. We communicate via email or messaging apps.

What did you find most impressive about them?

They almost always fix the problems the first time and are very approachable.

Are there any areas they could improve?

I can't think of anything. We've had an issue recently that was difficult to establish the cause, but that was a user issue rather than a technology issue.

RATINGS

5.0

IT Managed Services IT Strategy Consulting Other IT Consulting and SI
Less than $10,000
Sep. 2025 - Jan. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their practical approach to solving infrastructure problems was impressive."

Mar 7, 2026

Sales Representative, Taschibra

Romero Zema

Business services
Santa Teresa, Brazil
201-500 Employees
Online Review

A lighting solutions company hired CloudTech24 to evaluate their IT infrastructure, optimize server configurations, implement automated backup systems, and set up monitoring tools.

CloudTech24's work improved the client's system stability and reduced downtime that impacted their production processes. The team responded quickly to the client's requests and completed the technical work within the agreed timeframe. Their practical approach to solving problems stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales Representative of Taschibra

Describe what your company does in a single sentence.

Our solutions are developed to meet residential and commercial needs, allowing light to transform environments, adding value to spaces with modernity and functionality

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudTech24 to accomplish?

We needed help stabilizing our internal IT environment and improving server reliability for our manufacturing operations.

SOLUTION

How did you find CloudTech24?

Online Search
Referral
Clutch Site

Why did you select CloudTech24 over others?

Close to my geographic location
Pricing fit our budget
Referred to me
Other

How many teammates from CloudTech24 were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They evaluated our infrastructure, optimized server configurations, implemented automated backup systems, and set up monitoring tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System stability improved and downtime impacting production processes was reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded quickly to requests and completed the technical work within the agreed timeframe

What was your primary form of communication with CloudTech24?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their practical approach to solving infrastructure problems was impressive.

Are there any areas for improvement or something CloudTech24 could have done differently?

A slightly faster support response during peak hours would be elpful.

RATINGS

5.0

Showing 11-16 of 16 Reviews

Our Story

We are CloudTech24, an award winning 24/7 cyber security operations and managed IT team delivering continuous protection, cloud migrations and fully managed IT for SMEs and larger organisations across a range of industries. Our security analysts and IT engineers blend cybersecurity-first expertise with hands-on IT support - managed SIEM, Managed Detection & Response (MDR), penetration testing, Microsoft/Google cloud services - backed by five-star reviews and long-term client partnerships.

What Sets Us Apart

Award Winning 24/7 IT & Cybersecurity Services

Comprehensive, award winning 24/7 IT & cybersecurity services, delivered in-house by a dedicated expert team who are all fully vetted and background checked. We supply secure and responsive outsourced IT managed services in the Uk and around the globe. Rated 5-Stars on Google and Trustpilot.

External Certification & Partnerships

Externally audited, tested & proven security credentials: ISO 27001, Cyber Essentials Plus, GTIA Cybersecurity Trustmark & CREST accreditation (vulnerability management & penetration testing). Tier 1 top 1% of Microsoft partners worldwide & certified Google Cloud Partner & Workspace Reseller.

Ultra-Fast Response & Resolution Time

CloudTech24 don't keep you hanging around, on average we answer calls in just 15 seconds & resolve issues in less than 68 minutes. We've built lasting relationships with our 250+ customers, with a 96% year on year retention rate, reflecting our commitment to delivering exceptional service & value.

Quick Facts

10 years in business

Tools and Technology

Microsoft Teams

Google Meet

Google Docs

Microsoft Excel

Microsoft Outlook

HubSpot

VMware

Azure

Google Cloud Platform

Microsoft Azure

Google Workspace

Commonly Asked Questions

Yes, genuinely. CloudTech24 provides round-the-clock support. Our in-house technical teams operate every day of the year, including weekends and bank holidays. Whether it's a critical security incident at 3am or a user locked out on Christmas Day, our team is always available. You'll never be left waiting until Monday morning when your business is at a standstill.

CloudTech24's client onboarding process takes approximately five days, though this can vary based on the size and complexity of the client's IT environment. CloudTech24 have a dedicated team and a project manager is assigned to oversee the implementation and maintain communication with the client throughout the onboarding process

Yes. CloudTech24 are proud to be among the top 1% of Microsoft partners worldwide. We hold Tier 1 Direct CSP status, the highest level of Microsoft partnership. Our prestigious partner-level status reflects our extensive experience and proven expertise working with Microsoft. Being a Microsoft partner gives us direct access to resources, tools, and support, enabling us to deliver secure, scalable, and productivity-driven IT solutions to our clients. From collaboration tools to security and compliance solutions, our Microsoft partnership benefits our clients directly by providing access to the latest innovations, tailored guidance, and enterprise-grade support. Whether your organisation is looking to modernise operations, enhance team collaboration, or strengthen security, we can leverage our Microsoft partnership to provide solutions that empower your workforce and drive business growth.

Yes. CloudTech24 is ISO 27001 certified, the internationally recognised standard for Information Security Management Systems (ISMS). This certification demonstrates that we have robust, independently audited controls in place to protect the confidentiality, integrity, and availability of your data. Achieving ISO 27001 requires a rigorous third-party audit process and ongoing surveillance assessments, meaning our security practices are continuously reviewed and improved — not just a one-time checkbox. For our clients, this provides the assurance that their sensitive business data is managed in line with the highest global security standards. CloudTech24 is also CREST accredited for both Vulnerability Assessment and Penetration Testing, the gold standard of accreditation for cybersecurity service providers. CREST is an internationally recognised, not-for-profit accreditation body that certifies organisations and individuals delivering technical security services to the highest professional standards.

Yes. We’re proud to be a certified Google Cloud Partner and Google Workspace Reseller, helping businesses unlock the full potential of Google’s cloud technologies. Our partnership with Google enables us to deliver secure, scalable, and productivity-enhancing IT solutions tailored to your business needs. As an official Google Workspace Reseller, we provide: Licensing & setup – Seamless onboarding and configuration of Google Workspace. Migration & support – Expert-led migration from legacy systems and 24/7 technical support. Optimisation & training – Workspace health checks, user training, and ongoing performance improvements. This partnership gives us direct access to Google’s resources and support, ensuring our clients benefit from best-in-class cloud services.

Locations (2)

Tannery Lane Send, England GU23

21 - 30

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CloudTech24

24/7 SECURITY OPERATIONS // GLOBAL IT SERVICE DESK

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

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Reviews

CloudTech24 Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Efficient Project Management

Improvements in System Performance

Responsive Customer Service

Clear and Proactive Communication

Room for Improvement in Documentation

Cost-effective Solutions

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Is CloudTech24 a Google Cloud Partner?

Location

Locations (2)

Contact

Connections

Bird & Blend Tea Co. B Corp

EXTOA

Festive Road