Cloudsurge Inc.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Chaa Creek Ltd.

Describe what your company does in a single sentence.

We're a boutique Eco-Resort in Belize.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudsurge Inc. to accomplish?

• Unify our digital assets
• Secure access to our online tools
• Provide ongoing support for those tools.

SOLUTION

How did you find Cloudsurge Inc.?

Referral

Why did you select Cloudsurge Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Cloudsurge is our main provider for Web management and development services. They are also the administrators for all our marketing technology and tools. They deliver month to month support and act as our "Marketing Tech Manager"

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was no benchmark, but we sough the security, accessibility, and maintenance of our websites and tools. Cloudsurge has been delivering that since we signed on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cloudsurge is very responsive, and very sincere. We trust them because the answers to our questions come quickly and they make sense.

What was your primary form of communication with Cloudsurge Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The founder's personal involvement in key projects and tasks. 

Are there any areas for improvement or something Cloudsurge Inc. could have done differently?

From our perspective everything is as expected.