CloudInsta24 Services Private Limited

BACKGROUND

Please describe your company and position.

I am the Associate Director of IT of UNIDEL

Describe what your company does in a single sentence.

UNIDEL is a family of pioneering technology companies, leveraging data-driven insights to transform large and underserved markets. Our award-winning companies in Industrial & Buildings IoT, Wealth Tech, and Career Tech are global leaders, driving exponential business growth by placing our customers and people at the heart of everything we do. With a clear vision and fueled by energy, discipline, and creativity, we bring the best of tomorrow to life today. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• 24/7 Support Availability
• One stop Solutions for IT and Network Services, Managed Service
• Single Vendor Platform

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

CloudInsta has provided the company with a stable and reliable network through a fully installed and configured leased line, seamlessly integrated into the existing network infrastructure. Performance testing results have confirmed that the leased line adheres to the required Service Level Agreements (SLAs).

Furthermore, the leased line connection is safeguarded with all required firewalls and encryption protocols. A detailed handover document containing all vital information for ongoing management and support has been supplied.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Best Budget Managed It Service
• Seamless Bandwidth Scalability
• Enhanced Network Performance
• Lower Latency
• Consistent Throughput
• Improved Network Reliability
• Increased Uptime
• Reduced Downtime
• Successful Redundancy Implementation
• Strengthened Security
• Higher Customer Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, on time everything

What was your primary form of communication with CloudInsta24 Services Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• Robust Partner Network
• 24/7 Support Availability
• High Reliability and Uptime
• Value for Money

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Everything they did was good.

BACKGROUND

Please describe your company and position.

I am the DGM and Head of IT and Cybersecurity of Finolex Industries Ltd

Describe what your company does in a single sentence.

Finolex Industries Limited is synonymous with superior quality, great strength, and breakthrough innovation when it comes to PVC-U pipes and fittings. Finolex Industries Limited is one of the country’s largest manufacturer of PVC pipes in India and it is also recognized as one of the largest manufacturers of PVC resin in India.

We have state-of-the-art manufacturing plants based out of Pune and Ratnagiri in Maharashtra and Masar in Gujarat. Finolex Industries Limited is the first Indian PVC-U Pipes manufacturer to get the coveted IS/ISO 9001:2008 certification and presently holds 9001: 2015 certification

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• One stop Solutions for IT and Network Services
• Customer Centric
• Single Billing Entities
• Best Client Management

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cloudinsta team provided a comprehensive report detailing the current network assessment, bandwidth requirements, and recommendations. Complete documentation was included, featuring network diagrams, configuration files, and SLA details. Additionally, they presented a detailed plan for monitoring, support, and maintenance, complete with contact information and response times.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Network Reliability
• Higher Customer Satisfaction
• Long-Term Cost Savings
• Positive ROI
• Seamless Bandwidth Scalability
• Flexible Integration
• Improved Business Continuity
• Enhanced Collaboration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Cloudinsta Delivered on time
• Best Fast Approach
• Good Response
• Best Client Communication with Team

What was your primary form of communication with CloudInsta24 Services Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• Best Key Account Management
• They have excellent client support.
• Understanding our requirement and gives right Recommendations
• Good Solutions with Case studies
• Dedicated Account Management
• Best Billing Service

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Like to know More Redundancy Implementation

BACKGROUND

Please describe your company and position.

I am the Senior IT Manger, Mumbai head of Hudl

Describe what your company does in a single sentence.

Hudl is a pioneer in performance analysis technology, now helping more than 230K teams in 40+ global sports prepare for and stay ahead of the competition. Every product, feature and tool is designed with one purpose in mind: to ensure coaches and athletes make every moment count.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Top Notch business Solutions
• Reliable Network
• Cost Efficient
• Managed Network Service

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have big size bandwidth network with CloundInsta, They giving best managed Network Services, Best billing System.They deliver comprehensive best telcom network solutions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The increase in data transfer rates, measured in Mbps or Gbps, indicating faster internet speeds.
• The percentage of time the internet connection is available and operational. Higher uptime percentages indicate more reliable service
•  The comparison of the project’s budget versus actual spending, and the cost per Mbps of bandwidth delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Good Managibility

What was your primary form of communication with CloudInsta24 Services Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

• Relaiable
• Their high-end service quality has been most impressive
• On Time Resolution

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Good, No opinions

BACKGROUND

Please describe your company and position.

I am the Senior IT Engineer of Sense

Describe what your company does in a single sentence.

Sense—the leading AI-powered Talent Engagement Platform— redefines the recruitment process by seamlessly blending personalized, omnichannel candidate experiences with enhanced recruiter efficiency. Trusted by over 1,000 organizations, Sense offers a comprehensive suite of features, including Recruiting Automation, Talent CRM, Campaigns, Candidate Scoring & Matching, AI Chatbot, Text Messaging, Interview Scheduling, and Referrals. Optimize every step of the talent acquisition journey with Sense, where cutting-edge technology converges with intuitive functionality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Best Network
• Budget Fridenly
• Well managed Service
• Best Client Relationship

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Detailed Support, Integrate the  network delivery very fast, Best in Handling the Issue during link down or slow.Budget Costing, Best Route Idenitifer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Always Good Uptime Result in Network,network performance, reliability, and security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Cloudinsta delivered the Network Link before the timeline; they provide us with the best service possible.

What was your primary form of communication with CloudInsta24 Services Private Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Managed Service, best cost, Good Followups, Best in Key Client Relationship, Customer Portal very user friendly. Quick Response

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

As of now they are Best in service with us, no suggestions

BACKGROUND

Please describe your company and position.

I am the Head IT of MIT School of Distance Education

Describe what your company does in a single sentence.

MIT School of Distance Education (MITSDE) is an integral constituent of MAEER's MIT Pune, established in the year 2008. MAEER's MIT was founded in 1983 by Dr. Vishwanath D. Karad (Founder, Executive President & Managing Trustee) with the view of bringing excellence in education and innovation. MIT is among the first in professional education, offering academic programs at more than 90 institutions and 5 universities across India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Single Point of contact( Configuration , Billing, Solutions)
• Fast Resolution
• Good Cost

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A fully installed and operational network, integrated with systems, with all necessary configurations completed.
• Detailed documentation outlining the network architecture, including diagrams and component specifications.
• Delivery of all physical and digital components required for the network, including routers, switches, firewalls, and licenses.
• Complete set of documents, including network diagrams, configuration files, and operational manuals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Seamless Network Connection
• Good Customer Support
• Best Client Relationship
• Cost efficient

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery and testing  is Very fast. They always provide the best service

What was your primary form of communication with CloudInsta24 Services Private Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cost efficient and managed process

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

all good

BACKGROUND

Please describe your company and position.

I am the Director IT of an it services company 

Describe what your company does in a single sentence.

the flexible workspace solutions company in India based on total number of centers (as of June 30, 2023). We provide a wide spectrum of flexible workspace solutions ranging from individual flexible desk needs to customized office spaces for start-ups, small and medium enterprises ("SMEs") as well as for large corporates and multi-national corporations.

Our flexible workspace solutions cater to varied seat cohorts ranging from a single seat to multiple seats, which can be contracted by our clients for a period ranging from one hour to several years. Over time, we have evolved from a co-working space to an integrated workspace solutions platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Pan India connectivity
• Managed Service Provider
• Managed Firewall Solution
• Managed Data Center solutions

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

30

Describe the scope of work in detail. Please include a summary of key deliverables.

• Provider  (92 locations with 50 Gig Capacity ) at various locations across India.
• Multiple ISP management 
• Single point of billing 
• Single point of customer Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cloudi deployed and took responsibility for:

• IT Infrastructure solution designing, BOM
• Finalisation, input on commercials, vendor identification, and product sourcing with management approvals, project/product delivery and deployment.
• Coordination with vendors for installing and configuring Local Area Networks (LAN), and Wide area Networks (WAN).
• Co-ordination with principal companies towards AMCs Warranties for IT equipment
• Co-ordination with Software Application vendors for installation, resolving critical infrastructural issues related to the use of these.
• Co-ordination with ISP (Internet / Leased line / MPLS/SD-WAN) vendors to fix technical issues.
• Maintain IT assets and act as a custodian.
• NMS for proactive monitoring for network (Internal and customer)
• Services Desk for internal.
• Co-ordination with ISP (Internet / Leased line/ MPLS/SD-WAN) vendors to fix technical Issues.
• Maintain IT assets and act as a custodian.
• NMS for proactive monitoring for network (Internal and customer)
• Services Desk for internal and customer for creating and monitoring IT ticket with escalation maintained by Cloudi team
• Deployed new cloud managed Meraki switches and fortigate firewalls.
• Migrated email away from an on-premise
• Exchange Server that required extra backup and maintenance, to Office 365.
• Cloudi setup operational maintenance of the servers, workstations and network, and took over the responsibility of L3 Level support.
• Cloudi helped customers be Compliance ready.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project delivered on time 

What was your primary form of communication with CloudInsta24 Services Private Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The initial engagement realised more than $1 million in savings. Other tangible benefits included:

• Increase productivity by moving beyond traditional Managed IT services.
• Decreased licence audit risk
• Infrastructure licensing support and maintenance
• Application licence management services
• Service-level agreements focused on business outcomes
• Reduced software licensing footprint
• Increased efficiencies in the operating model
• Reduced multi ISP management for services and billing related issue

As a result, rather than transferring operational responsibility back to its team:

• After these changes, the IT department was no longer viewed as a cost centre that caused downtime for the organisation.
• IT was now contributing to the business and helping the company remain competitive in its marketplace.
• Offering true ownership and responsibility through much greater breadth and depth of
• IT management, client IT support goes far beyond traditional Managed Service Provider (MSP) capabilities.
• CloudInsta24 Services Private Limited enables clients to truly succeed and grow their businesses, instead of being hampered by legacy cost controls and a reactive mindset.

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Should move into SCO setup 

BACKGROUND

Please describe your company and position.

I am the Head of Information Technology of TechDogs

Describe what your company does in a single sentence.

TechDogs.com is a new age digital platform that delivers personalized and up-to-date tech content to its readers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• MSP
• Quick Resolution
• Single Point of contact for IT infra and Networks

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Monitor the number and type of network-related support tickets logged by users. 
• A decrease in tickets post-implementation suggests that the network is meeting our user needs more effectively. 
• A fully installed and operational network, integrated with existing systems, with all necessary configurations completed. 
• Detailed plan outlining post-implementation support services, including response times and escalation procedures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Performance Metrics,Reliability,Security , Scalability and Future-Proofing,Compliance and Reporting all these are outcomes for our network projects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are super fast delivery our network link, best solution with cloudinsta24

What was your primary form of communication with CloudInsta24 Services Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

We're impressed with their fast delivery, best solutions, prompt responses, reliable support, and cost-efficient pricing.

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

They are best in Service 

BACKGROUND

Please describe your company and position.

I am the Senior Manager IT Infrastructure of Inventive IT

Describe what your company does in a single sentence.

Inventive Infotech is a certified diversity organization, providing technology consulting and product development services to our customers around the globe. We understand the role of technology in bringing new business ideas to fruition and we believe in providing creative solutions to address them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Quick Resolution
• Budget Fit
• Best Telecom Service

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A fully installed and operational network, integrated with existing systems, with all necessary configurations completed.  
• Identify key milestones, such as completion of the network design, installation of hardware, and final testing.
• Completed setup of security measures, including firewalls, encryption, and intrusion detection systems. 
• Detailed plan outlining post-implementation support services, including response times and escalation procedures.
• Provide a detailed budget, including costs for hardware, software, labor, and training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced Capacity and Scalability
• Reduced Latency
• Decreased Packet Loss
• Faster Threat Detection and Response Times
• Reduced Operational Costs
• High satisfaction levels

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On Time Implementation and deliver the all links and datacenter. Cloudinsta Best provider in the City 

What was your primary form of communication with CloudInsta24 Services Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

• Best Project Delivery and Management 
• Best Response 
• Good Client Engagement 
• CloudInsta24 Services Private Limited is the best budget vendor in the city.

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

They always faster than other vendor in the city. No suggestions

BACKGROUND

Please describe your company and position.

I am the Sr Office Administrator of Milliken & Company

Describe what your company does in a single sentence.

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, we create products that enhance people’s lives and deliver solutions for customers and communities. Our commitment to driving change for more sustainable outcomes is at the core of everything we do. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Easy Project management
• Best Cost in market
• Feasibility

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Provide detailed diagrams illustrating the network topology.
• Configuration Files: Deliver all configuration files and settings used.
• Operation Manuals: Create user manuals and standard operating procedures.Network Design and Architecture:Assessment: Conduct a thorough assessment of the current network environment.
• Planning: Develop a detailed network architecture plan, including physical and logical topologies.
• Equipment Selection: Identify and select hardware components (routers, switches, firewalls) and software tools required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High satisfaction levels reflect a positive user experience and can lead to increased productivity and morale
• Decreased Packet Loss
• Reduced Operational Costs
• Decreased Support and Maintenance Requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, CloudInsta Delivered on Time, Quick Response, Great Team Cloudinsta 

What was your primary form of communication with CloudInsta24 Services Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

There is a Single Point of contact for all IT solutions, and the best part is the Customer Portal, which offers a one-stop solution, On-Time delivery, seamless Network connectivity, and Prompt response.

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Compared to other vendors, they always provide important, quick solutions; they are the best in the market.

BACKGROUND

Please describe your company and position.

I am the IT Manager of UrbanWrk

Describe what your company does in a single sentence.

We offer premium enterprise managed workspaces that are tech-enabled, convenient, and designed keeping in mind your brand's needs. Our customised offices foster the perfect work environment to scale your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudInsta24 Services Private Limited to accomplish?

• Single Point of contact( Configuration , Billing, Solutions)
• Network Solution
• It Solutions

SOLUTION

How did you find CloudInsta24 Services Private Limited?

Referral

Why did you select CloudInsta24 Services Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudInsta24 Services Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Network Design and Architecture:Assessment: Conduct a thorough assessment of the current network environment.
• Planning: Develop a detailed network architecture plan, including physical and logical topologies.
• Equipment Selection: Identify and select hardware components (routers, switches, firewalls) and software tools required.
• Network Implementation:Installation: Install and configure network hardware and software according to the design plan.
• Integration: Integrate the new network with existing systems and applications.
• Testing: Perform thorough testing to ensure network performance, reliability, and security.
• Security Measures:Firewall Setup: Configure firewalls to protect against unauthorized access.
• Encryption: Implement encryption protocols for data protection.
• Intrusion Detection: Set up intrusion detection and prevention systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Network Uptime,Improved Network Speed and Throughput, Reduced Operational CostsDetailed plan outlining post-implementation support services, including response times and escalation procedures, rovide a detailed budget, including costs for hardware, software, labor.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver before the timeline and have a highly prompt response, which is the best service.

What was your primary form of communication with CloudInsta24 Services Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

Great Reponse, Best Cost in market, immediate resolution, fast delivery, Good team management, Highly technical support

Are there any areas for improvement or something CloudInsta24 Services Private Limited could have done differently?

Good Team , need suggestions