CloudFountain Inc

BACKGROUND

Please describe your company and your position there.

I am the CTO and Head of Product for a SaaS based financial services company. We have built and operate a platform that allows to build EBPP solutions and innovative card issuing platform for Small Business. We primarily go to market through large financial institutions and financial services companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CloudFountain Inc?

We hired cloud fountain to build a Data-lake infrastructure to support Reporting, Analytics and Monitoring needs for our platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We picked this vendor after going through a solution exercise with multiple vendors.

Describe the project in detail and walk through the stages of the project.

First, they analysed our existing dataset to provide a detailed design and solution architecture. Once we agreed with that they built the infrastructure in the AWS stack and built the specified reports on top of the built solution.

How many resources from the vendor's team worked with you, and what were their positions?

Their founder was our main contact but there were 2 other dedicated engineers who were on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the completion of this project we were able to better able to define our long term Data, Reporting and Analytics strategy.

How effective was the workflow between your team and theirs?

They had a good understanding of AWS infrastructure, tools and Data-lake concepts. They helped with the selection of the tools as well as the right cloud provider to implement the solution. Primary communication was through regular touch base calls and email.

What did you find most impressive or unique about this company?

Their ability to understand the fundamentals of problem and use that to select the right cloud provider, architecture and solution was impressive.

Are there any areas for improvement or something they could have done differently?

I think using a overall implementation/solution roadmap as part of the regular touch base may help them deliver the right solution while keep all stakeholders up-to-date with the progress.

BACKGROUND

Please describe your company and position.

I am the CEO of everyday life

Describe what your company does in a single sentence.

Online life insurance distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudFountain Inc to accomplish?

• Build Everyday Life Insurance platform, integrate with CRM, affiliate marketing platforms and other applications.

SOLUTION

How did you find CloudFountain Inc?

Referral

Why did you select CloudFountain Inc over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CloudFountain Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build and maintain consumer-facing e-commerce site integrated with a variety of insurance companies and affiliate marketing partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer conversion rate, uptime, real time response

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and extremely responsive but in an intelligent way, offering advice to further drive quality or save time.

What was your primary form of communication with CloudFountain Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexible style adapting to our culture and ways of working. Deep subject matter expertise. Scalable resourcing model.

Are there any areas for improvement or something CloudFountain Inc could have done differently?

No. They have been a valued partner from day one and we look forward to many more.