Cloud Primero

BACKGROUND

Please describe your company and your position there.

Tricap Investments is a diversified financial services firm based in Dubai, UAE that offers its principles and co-investors access to private and public investment opportunities globally.

Tricap sources, develops, structures and participates in standalone as well as co-investment opportunities across a range of sector agnostic investments, including private equity, venture capital, indirect fund investments and direct equity investments. My Current role at Tricap Investments is of a Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cloud Primero?

As a financial institution, on a daily basis we go through large amounts of information and data that are connected with the local, regional and international financial markets, information from these sources such as financial statements and industry insights are pivotal in our overall decision making processes

In order to streamline all of this information we were looking to implement an efficient and prompt CRM solution that could be easily accessed by our entire team and could easily collaborate and assign work on individual tasks and projects

SOLUTION

How did you select this vendor and what were the deciding factors?

We were certain from the beginning itself that we just did not require an outsourced contractor of our CRM system, but an IT solutions partner that we can build a partnership with that we can lean on in the future Cloud Primero was highly recommended to us by our colleagues working in various financial institutions.

They spoke highly about their professionalism, relevant solutions along with their various industry experience We then sent an enquiry to their team and got into discussion on the deliverables of the project

Describe the project in detail and walk through the stages of the project.

Cloud primero was able to understand our project perfectly and brought to the table a range of solutions that were both relevant and efficient, considering that our investment team is based in different parts of the world and we need round the clock access to the CRM system, Cloud Primero advised us for a cloud based solution that would not only help our team in accessibility but also in the security of our information.

From there, we selected features that would best fit our working pattern and style, and they helped us take the project step by step until completion. From the initial problem understanding stage to the final implementation and training of our staff for the new CRM system

How many resources from the vendor's team worked with you, and what were their positions?

I worked with a total of 4 people from Cloud Primero. And the team is as follows:

1. Back-end developer – Who worked directly with us to understand our individual requirements for the CRM system
2. UX Designer – Took complete ownership of the design and aesthetics of the CRM System
3. Account Manager – Guided us throughout the process and gave us regular updates

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I can comfortably say that after the implementation of the system, we as a firm can confidently say that it was the right decision to bring on board Cloud Primero as our IT partner, not only were they able to identify our needs perfectly they were able to develop a relevant and efficient CRM system within the discussed timelines, with the system now being used by our teams for a considerate amount of time, the system fits in perfectly with our working style and requirements

How effective was the workflow between your team and theirs?

Having a dedicated account manager that frequently discussed with us the updates of our project made all of the communication effective, we were given a detailed timeline on all of the stages of the project and had regular meetings with all of the 4 members that were associated with our project

What did you find most impressive or unique about this company?

It is definitely challenging for a company to find the right partner who takes complete ownership of the process and deliverables for the project, We can comfortably say that Cloud Primero took complete ownership and accountability of the project The professionalism of the team, quality and talent of the workforce along with experience is second to none

Are there any areas for improvement or something they could have done differently?

All of the set KPIs and Deadlines were met throughout the process and as such from our end we dont have any points of improvement for Cloud Primero

BACKGROUND

Please describe your company and your position there.

I am the CEO and Co-founder of ClickDrive B.V, which is a marketplace for driving instructors and people looking to take driving lessons to qualify for obtaining a driving license. We aimed to provide a transparent way for people to discover the right instructor based on a matching algorithm that takes their personality traits into account and user reviews that provide social proof and validation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cloud Primero, and what were your goals?

One of the biggest roadblocks we faced in the development process was the lack of skills to manage a software development team and find a partner with a reputation for superior service, knowledge, and understanding of the industry.

In addition, we lacked the technical knowledge required when it came to making major technical and architectural decisions while developing our platform. This is why we needed a company such as Cloud Primero as our consultant and application developer.

SOLUTION

How did you select this vendor and what were the deciding factors?

Cloud Primero is a highly reputable company and has worked with several EU businesses, some of them later becoming unicorns. With a diverse portfolio and experience, we chose Cloud Primero as our consultant and developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our primary goal was to create a high-standard, scalable platform while following a strict timeline. Working with Cloud Primero enabled me to work on the company’s go-to-market and focus our resources on expanding the user base, leaving the orchestration of digital product development on fully committed Cloud Primero’s development teams.

How many people from the vendor's team worked with you, and what were their positions?

Cloud Primero’s consulting team gathered the requirements and developed the flow of the entire product. To accomplish this goal, they provided a dedicated project team of 9 members consisting of Developers, Data Scientists, Project Manager, and Testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched a world-class web and mobile application for driving students and instructors within the three months time frame, including the Quality Assurance Testing. Additionally, Cloud Primero also implemented a cloud-based data warehouse to store data from multiple sources through automated pipelines to allow data sharing and analytics about driving data and habits.

Cloud Primero helped us in my seamless payment integration according to our choice and preference. The timing matters a lot because they have delivered the project in the time frame of 3 months.

Describe their project management style, including communication tools and timeliness.

The team we were working with was professional, had all the expertise available in-house, and kept our team involved in almost all the required decision-making processes.

What did you find most impressive or unique about this company?

We are impressed with the agile work environment and seamless flow of communication between the project team and development team

Are there any areas for improvement or something they could have done differently?

The work was near perfection, and I cannot think of an area they lacked

BACKGROUND

Please describe your company and your position there.

We at Climber position ourselves as software consultants for smaller companies like start-ups here in the Netherlands. Myself I'm the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cloud Primero, and what were your goals?

We were in need of a new website (and along the way found out in need of much more). We wanted a quality looking website that worked exactly how we envisioned it to work. Luckily Cloud Primero checked all those boxes with their end-product.

SOLUTION

How did you select this vendor and what were the deciding factors?

We actually got recommended by another company to check Cloud Primero out. At first we were a bit sceptical, due to the lower price they were asking for the complete project, when comparing to other software developers in the Netherlands. However, after having gone through the whole project over multiple calls, they won our trust and we made the final decision. Safe to say, after finishing the project, they also earned our trust.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

So we were using a website that was fully build using Webflow. However, we wanted to make some changes in functionalities, without completely redoing the website. Cloud Primero heard us, and created the new functionalities using Laravel, and getting them to work and function seamlessly next to the existing Webflow pages.

How many people from the vendor's team worked with you, and what were their positions?

7 people. 1 project manager, 1 scrum master and 5 developers (UI/UX, Front-end and Back-end)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't feel like sharing numbers, however we can say that our customers are very happy with the end-product.

Describe their project management style, including communication tools and timeliness.

They handle their timelines in a fantastic way. All of the deadlines were met, and the communication was clear and functional. We used Slack as our main way of communicating, and during out-of-office hours we used Whatsapp to get a quick word out.

What did you find most impressive or unique about this company?

The way that they kept their promises made months ago. The quality, scope, and budget were set a long time ago but were all met in a spectacular manner. Hats off to Cloud Primero.

Are there any areas for improvement or something they could have done differently?

We had a really ambitious view of what we wanted to website to be able to do. We were so sure we knew how everything would work development wise, that we sometimes came up with ideas that just weren't feasible. Cloud Primero wouldn't Cloud Primero if they would do their absolute best to try to create what we wanted, but sometimes it just couldn't be done with the current technologies. It's nothing on their side, just our youthful and boundless ambitions, but sometimes Cloud Primero should be a bit sooner and harsher, getting our feet back on the ground.

BACKGROUND

Please describe your company and your position there.

Our state-of-the-art data collection - driven by AI, machine vision, machine learning, sensor tech, and much more - makes it possible to track physique, technique, and cognitive abilities seamlessly. In addition, our app allows clubs and trainers worldwide to follow their players’ progress, while young talents can measure their growth in real-time and use all of this data to get better than ever.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cloud Primero, and what were your goals?

The talent hunting process in football is still very conventional, old school, and human dependant. But we had the vision to digitize the training process by creating a global platform to nurture the upcoming footballing talent under one umbrella.

However, this vision was heavily dependent on the skillful software development team that could leverage the power of Computer Vision (AI) and create robust data collection methodologies and pipelines to train the data accurately, drastically improving the results of this platform.

In addition, mobile and web development of such an application were required to tap the potential user base of this platform. Cloud Primero here fits the description of the help we needed and it has been a true pleasure working with them.

SOLUTION

How did you select this vendor and what were the deciding factors?

Cloud Primero caught our eye as it has a reputation among many EU businesses. Moreover, the services Cloud Primero offered were what we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The purpose of this platform was not only to discover the best young talent in the world but also to enable coaches and trainers to have hands-on experience in mentoring these prospects by preparing AI- powered and regulated training regimes.

To build a high-quality platform of such scale, Cloud Primero became the digital product development partner of JOGO. This partnership enabled the founders of JOGO to focus on raising the funding for their idea and increase their product reach while Cloud Primero worked on perfecting the platform with us and making it a reality.

How many people from the vendor's team worked with you, and what were their positions?

They provided a dedicated agile project team of 25 members constituent of developers, product managers, SCRUM masters, AI engineers, data scientists and testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Cloud Primero created an online data-rich portal that can be used by trainers, coaches, and players to conduct football training. The data and analytics generated on this platform can be accessed via user- friendly web and mobile applications. We have users of this app in more than 130 countries all over the world. We roll out new features and improvements every month following CI/CD practices, keeping the in-app experience fresh, relevant, and impactful.

Describe their project management style, including communication tools and timeliness.

Cloud Primero is JOGO’s long-term digital product development and consulting partner. Moreover, their software development teams work with agile methodology. This ensures continuous and aggressive growth of the platform to improve usability and results.

What did you find most impressive or unique about this company?

Their ability to work with us and continuously engage with them with the same passion is impressive."

Are there any areas for improvement or something they could have done differently?

So far, the experience has been remarkable and nothing that needs any more improvement.