Cigul

BACKGROUND

Please describe your company and position.

I am the CTO of COFE App

Describe what your company does in a single sentence.

Provide technology solutions to F&B and Fitness industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cigul to accomplish?

Design UX & UI

SOLUTION

How did you find Cigul?

Referral

Why did you select Cigul over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Cigul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cigul assisted in creating a cohesive and unified design system to effectively whitelabel apps and scale the design library. The project involved comprehensive collaboration with developers and the provision of end-to-end design solutions across various platforms. Key Deliverables:

• Unified Design System: Development of a robust design system to streamline branding and improve the efficiency of whitelabeling apps.
• Design Library Expansion: Growth of a comprehensive design library with reusable components, assets, and templates.
• App Asset Designs: Creation of detailed asset designs tailored to various apps, ensuring consistent and visually appealing interfaces.
• Animations: Development of custom animations for app interactions to enhance user experience and engagement.
• Developer Support: Collaboration with development teams to ensure seamless implementation of design elements, offering ongoing support and guidance.
• Complete UI/UX for Apps: Full UI/UX design for multiple apps, ensuring consistency, user-friendliness, and high-quality interfaces across platforms.
• Company Website Design: End-to-end design of a professional, responsive company website that aligns with the brand identity and user experience standards.

This approach ensured a unified and scalable design across all digital assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include:

• Increased Efficiency: Implementation of a unified design system reduced design and development time by 30%, streamlining the process for future app releases and updates.
• Consistent Branding: Achieved 100% brand consistency across all whitelabeled apps through the use of the expanded design library, ensuring uniformity in UI/UX.
• Enhanced User Experience: Improved user satisfaction and engagement due to the addition of custom animations and well-structured interfaces.
• Faster Time to Market: Reduced app launch timelines by 45%, thanks to the reusable components and assets developed for the design library.
• Improved Developer Efficiency: Developer support led to a 15% reduction in iteration cycles, ensuring quicker and more accurate design-to-development handoffs.
• Website Performance: The new company website saw an increase in visitor traffic and conversion rates, directly attributed to the improved user experience and design optimization.

These outcomes illustrate the positive impact on operational efficiency, user engagement, and overall project success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cigul's project management was highly efficient and well-structured. They utilized tools like Asana to track milestones and Slack for real-time communication, ensuring that tasks were managed smoothly. Deliverables were consistently on time, reflecting their commitment to deadlines.

Additionally, Cigul assigned two dedicated resources who were available daily for 8 hours, providing full support and responsiveness to our needs. This ensured a high level of collaboration and quick resolution of any issues that arose during the project. Their proactive approach made the entire process seamless and aligned with our expectations.

What was your primary form of communication with Cigul?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Cigul was their ability to combine speed with quality. Despite tight timelines, they consistently delivered high-quality designs without compromising on creativity or detail. 

Their proactive communication and adaptability to our evolving needs were also impressive, ensuring the project stayed on track and aligned with our vision. The unique aspect of their approach was their dedication to building a scalable design system that not only met our immediate requirements but also positioned us for long-term growth and consistency across all digital platforms.

Are there any areas for improvement or something Cigul could have done differently?

While Cigul delivered exceptional results, one area for potential improvement could be expanding their post-launch support. Offering a more structured, ongoing maintenance plan for design iterations or minor updates could provide additional value after project completion.

BACKGROUND

Please describe your company and position.

I am the HR Recruitment Specilist of Xeon

Describe what your company does in a single sentence.

We are a design and development agency catering to startup market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cigul to accomplish?

• B2B Partnership
• Outsourcing Designs
• Make human resource costs less

SOLUTION

How did you find Cigul?

Referral

Why did you select Cigul over others?

Pricing fit our budget

How many teammates from Cigul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of our strategic partnership with Cigul, Xeon Agency has engaged Cigul as our premium white-label design and development partner. Cigul has been integral in expanding our service offerings by delivering high-quality design and development solutions that align with our brand's standards and client expectations. Their expertise has enabled us to provide a comprehensive range of digital services, ensuring that our clients receive top-tier products across various platforms.

Deliverables:

• Custom Website Design and Development:

Cigul provided end-to-end website design and development services, ensuring that each project met our clients’ specific needs. This included responsive design, custom UI/UX solutions, and seamless integration of brand identity.
Delivered websites were optimized for performance, user experience, and conversion, enhancing our clients’ online presence.

• Landing Pages:

Cigul created high-converting landing pages tailored to specific campaigns and business goals. These pages were designed with a focus on driving engagement and maximizing conversions, utilizing proven design principles and UX best practices.

• UI/UX Custom Solutions:

Cigul developed custom UI/UX designs for our clients, ensuring that each digital product was not only visually appealing but also intuitive and user-friendly. Their approach involved thorough user research, wireframing, and prototyping to deliver solutions that resonate with end-users.
The custom solutions extended beyond websites, covering a range of digital products, including mobile apps, SaaS platforms, and enterprise software interfaces.
White-Label Webflow Development:

Cigul’s team handled all Webflow development projects under our brand, providing white-label services that maintained the high-quality standards expected by our clients.
They delivered fully functional, responsive websites built on Webflow, ensuring ease of content management for our clients and ongoing support as needed.

Through this partnership, Xeon Agency has been able to expand our service offerings without compromising on quality. Cigul’s commitment to excellence and their ability to deliver projects on time and within scope has reinforced our reputation as a leading agency in the industry. This collaboration has not only enhanced our service portfolio but also allowed us to meet the growing demands of our clients with confidence and efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Expanded Service Offerings: Successfully extended our service portfolio by adding custom website design, UI/UX solutions, and Webflow development, leading to a significant increase in the range of services offered to our clients.
• Increased Client Retention: Improved client satisfaction and retention rates, thanks to the high-quality, consistent deliverables provided through Cigul's white-label services.
• Scalable Operations: Efficiently outsourced design and development tasks, enabling us to scale our operations without increasing internal overhead.
• Revenue Growth: Achieved a notable increase in annual revenue by leveraging Cigul's expertise to secure and deliver more projects, particularly in the web development and UI/UX domains.
• Faster Project Turnaround: Reduced project turnaround times, allowing us to deliver client projects more quickly and take on additional work, improving overall client engagement and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cigul managed our projects efficiently using Notion as the project management tool and Slack for communication. They assigned a dedicated project manager to handle urgent tasks and communication, ensuring that all deliverables were consistently on time. Their responsiveness to our needs was excellent, making collaboration smooth and ensuring timely adjustments when needed.

What was your primary form of communication with Cigul?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Cigul was their ability to combine exceptional design quality with swift execution. Their proactive communication and the dedicated project manager ensured a seamless experience, making them a standout partner.

Are there any areas for improvement or something Cigul could have done differently?

While our experience with Cigul was highly positive, one area for improvement could be offering more detailed project status reports. This would provide even greater transparency and allow for more precise tracking of progress.