Web Development
Less than $10,000
Jan. - Mar. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project went smoothly and was completed before the deadline."

Sep 12, 2022

Owner, Jacqueline Thomas Acupuncture

Anonymous

Other industries
Australia
1-10 Employees
Online Review

Christom Web Design developed a new website with a booking facility for an acupuncture and massage business. The client chose from different templates, and then the team proceeded with the development stage.

Thanks to Christom Web Design's help, the client's customers now book their appointments through the website. Throughout the engagement, they regularly communicated via email and phone. The friendly and honest team even completed deliverables before the deadline, which impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm an Acupuncturist and run my own practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Christom Web Design, and what were your goals?

I required a new website with a booking facility. The website had to perform well in Google for my local area.

SOLUTION

How did you select this vendor and what were the deciding factors?

Chris came through a referral and the quote was well priced.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first worked on a sitemap and brief together, discussing the best booking platform and features on the website. Chris then provided template design for me to choose from. Once chosen, they designed the website based in my needs and branding. There was a round of feedback, followed by training and launch. They also help with ongoing support.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 2 of the team members. One managing the project and the other for dev support.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Nearly all new business comes through Google and our website. All my clients use the website to book an appointment.

Describe their project management style, including communication tools and timeliness.

We communicated via email and phone. The project went smoothly and was completed before the deadline.

What did you find most impressive or unique about this company?

Friendly. Always happy to answer questions. Transparent.

Are there any areas for improvement or something they could have done differently?

All good.

RATINGS

5.0

Christom Web Design