CBS System Corporation

BACKGROUND

Please describe your company and your position there.

I'm working as an SEO Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CBS System Corporation, and what were your goals?

We bought SLGT CRM from CBS Systems Corp to manage our SEO Clients and it worked great.

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw many reviews about them and it's a free CRM for SMEs with no credit card required. It is easy to send bulk email campaigns which are our main deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SLGT CRM is cloud-based and is easy to implement and configure.

How many people from the vendor's team worked with you, and what were their positions?

CBS had a separate support team for implementation and 2 of them helped us in implementation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw huge traffic due to Email marketing which led to the lead generation.

Describe their project management style, including communication tools and timeliness.

They used Jira for testing and their communication is good.

What did you find most impressive or unique about this company?

It is an easy-to-use and cost-effective tool.

Are there any areas for improvement or something they could have done differently?

They are working on improvements day by day so nothing to mention negative