Your trusted partner in IT consulting. With over 10+ years of experience in the industry, we have established ourselves as a reliable firm based in Gandhinagar, India, with a strong global presence in the USA, the Middle East, Europe, and Asia.
Our team of 50+ qualified and experienced developers and Odoo consultants specializes in ERP development, Odoo customization, open-source technology business consulting, e-commerce development, and mobile app development for Android and iOS. We follow the Agile development methodology to ensure maximum clarity in project scope and work closely with our clients to deliver cost-effective solutions.
At Caret IT, we strive to exceed our customers' expectations and have established an excellent reputation in the industry. Our business analysts analyze your requirements, document them, and reduce the understanding gap between clients and developers. We believe in regular communication with our clients through chat, query mails, and telephonic/voice chat.
We help build a better tomorrow with our expertise in ERP development technology, touching thousands of lives on a daily basis. Our passion for developing solutions that can change the world and make our clients more competitive is what drives us.
◆ Our strength:
We are a team of 50+ Developers and Odoo Consultants with 1 to 10 years of experience.
◆ We follow:
We follow Agile Development Methodology. We believe in working in cooperation with the client to maximize the clarity of the project scope.
◆ We do:
We help develop solutions to help change the world and to make our clients more competitive.
◆ We have expertise into
● Consulting Services & ERP Development
● Odoo (Formally OpenERP) Customization
● Open source Technology business consulting
● E-commerce Development
● Integration with third-party eCommerce Platforms
Caret IT Solutions Pvt. Ltd. offers competitive pricing, providing good value for cost as noted by multiple clients. Project costs vary from $1,550 to $25,000, catering to small and medium-sized businesses, with a focus on tailored solutions and customer satisfaction.
Caret IT Solutions Pvt. Ltd. is noted for their dedication to understanding client requirements and providing tailored solutions, ensuring high levels of customer satisfaction and fostering long-term partnerships.
Success in Delivering Custom Solutions
The company is recognized for their ability to deliver custom solutions that meet the specific needs and challenges of various industries, showcasing their adaptability and technical skill.
Areas for Improvement in Technology Integration
Some clients suggest that Caret IT Solutions Pvt. Ltd. could benefit from integrating more advanced project management technologies, such as Asana and Smartsheet, to enhance their service delivery.
Proficiency in Odoo ERP Solutions
Caret IT Solutions Pvt. Ltd. is highly commended for their expertise in implementing and customizing Odoo ERP systems, which has been repeatedly praised by clients for improving operational efficiency and meeting specific business needs.
Ability to Meet Tight Deadlines
Clients have commended the company's ability to meet tight deadlines while maintaining quality, highlighting their efficient workflow and time management skills.
Value for Cost and Budget Alignment
Clients often choose Caret IT Solutions Pvt. Ltd. for their competitive pricing and the perceived value for cost, which aligns well with budget constraints of many businesses.
“They make high-level customizations to modules that meet our clients’ expectations.”
Oct 17, 2018
Managing Director, Kiote Services
Suaye Banigo
Verified
Other industries
Lagos, Nigeria
11-50 Employees
Phone Interview
Verified
Caret IT Solutions Pvt. Ltd. works on various ERP projects, recently customizing software to meet the end client’s requirements. They collaborate with the in-house team and also test the code.
Caret has a transparent workflow, communicating daily and clearly outlining next steps. They take time to understand requirements, aiming to satisfy the end user and not just finish quickly. They’d benefit from integrating more technology into their processes, but end clients still love their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the managing director and CEO of Kiote Services, an IT service provider that specializes in implementing enterprise resource planning (ERP) solutions, ranging from accounting to human resources to sales inventory. We work mainly with small to medium-sized businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Caret IT Solutions Pvt. Ltd.?
We’ve worked on a variety of ERP projects with Caret IT Solutions Pvt. Ltd. Recently, we had a client who needed additional customizations, so we brought Caret on board. They’ve worked on other ERP implementations for hospitality, oil and gas, and a warehouse.
SOLUTION
What was the scope of their involvement?
Caret provided the customizations of certain functions and modules within our client’s software. We take their business requirements and work with Caret to create the technical requirements and implement functional ERP solutions. They do the intensive coding to get the system working and also conduct testing to certify that everything’s working well.
What is the team composition?
We have two main points of contact.
How did you come to work with Caret IT Solutions Pvt. Ltd.?
We interviewed several different vendors, reviewing their resumes and past work. We found Caret had the best track record that we could trust, so we hired them.
How much have you invested with them?
We’ve spent between $15,000–$25,000.
What is the status of this engagement?
We partnered in January 2017, and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They make high-level customizations to modules that meet our clients’ expectations. One client had a set of very specific requirements to manage their assets off-site, and Caret perfectly met those expectations. The client was happy and still uses the module to this day.
How did Caret IT Solutions Pvt. Ltd. perform from a project management standpoint?
We talk every day, and Caret is extremely responsive; they’re always available during business hours. They clearly review next steps and explain their plans and timelines. We communicate via phone, email, and Google Docs.
What did you find most impressive about them?
They want to make sure that they understand the project and correctly meet requirements. I’ve worked with other agencies who didn’t care. They address any of our concerns or questions and always come through.
Are there any areas they could improve?
It’d be nice if they improved their technology and integrated products such as Asana and Smartsheet.
Do you have any advice for future clients of theirs?
Know your internal requirements and what you want out of the partnership. Caret is a great team and will deliver good results.
RATINGS
4.5
"They add value to our services, and we have a lot more work for them on the horizon."
Quality
4.5
Service & Deliverables
"They deliver quality work, but we did have to make a few revisions."
Schedule
5.0
On time / deadlines
"They meet deadlines."
Cost
5.0
Value / within estimates
"We get good value, and they deliver what we want."
Willing to Refer
5.0
NPS
"We have a successful relationship, so I definitely wouldn't hesitate to recommend them.
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