Capital Numbers

BACKGROUND

Please describe your company and your position there.

I'm the COO of a small engineering and manufacturing company. We cater to aerospace & defense industries, pharmaceutical industry, medical industry, and manufacturing industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Our website was created over 10 years ago and had become outdated. We didn't have the ability to properly track traffic, conversions, and general analytics. It was time from a complete redesign.

We hired Capital Numbers to work with us for a ground up redesign of our website and move it from a Wix platform to WordPress site. The goal was to modernize the website, give the customers a clean experience, ensure the site worked seamlessly across multiple platforms, and substantially increase traffic within a year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an extensive online search and interviewed 4 web developer companies. After looking at various factors, such as costs, design capability, other customer reviews, and past portfolios, we decided to go with Capital Numbers. Even though there is a significant Time Zone difference between us, the team made it work!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss goal and objectives. The team delivered mock-ups for our site and worked closely with us for numerous revisions and iterations. Once that was set, their team developed a WordPress site and started adding content. It was a very collaborative effort and we again went through numerous iterations.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager as our main point of contact throughout the process. Several times towards the end we had Zoom calls with the backend developer to help us with a tricky domain issue.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, we are finally able to track and get good data via Google Analytics. The site looks clean and modern and is simple to navigate.

Describe their project management style, including communication tools and timeliness.

Several Zoom calls initially for introductions as well as to communicate scope and vision of project. Most communication afterwards was via email due to the time difference. A few Zoom calls towards the end of the project.

What did you find most impressive or unique about this company?

They gave us a modern site at a reasonable cost. They created a Word Document with step by step instructions to allow us to update the site ourselves.

Are there any areas for improvement or something they could have done differently?

Towards the end, we had some issues on the backend with 404 error pages and redirects. It took a little while to get resolved as the team was already working another project. I think to fully wrap up a projects, the team should do their own technical audit and fix any backend issues prior to final sign-off.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of INDALTER SL Company and I'm the Project Manager for all software projects in the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We hired Capital Numbers for developing a platform in Django for a third party. We expected a good code backend as it is. Good documentation and good help from CN software developer.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed in the Internet many companies from INDIA, and CN was the best based on reviews on the internet

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was not easy project as it had a poor requirements document. Even of that, Vivek, our developer, could make a good work on it and reach all the goals we fixed.

How many people from the vendor's team worked with you, and what were their positions?

We worked with: Arghadip, the project manager and Vivek, the backend software developer. Good team and very integrated with our inhouse software development team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables were good even that, as I mentioned, the initial requirements were a bit poor. It was a challenging project with a bit difficult part because the project was started and he had to deal with a third party code.

Describe their project management style, including communication tools and timeliness.

We worked with Jira and Teamwork. Also with internal XLSx and Slack tool for comunications

What did you find most impressive or unique about this company?

Their confidence and excellent communication skills are outstanding. Very fluent.

Are there any areas for improvement or something they could have done differently?

Well, the only thing we can say is that maybe the developers should focus more on backend or frontend. In our case the backend code was excellent quality but the frontend part was a bit poor. Event that, we could detect soon and focus on the expertise part of CN developer.

BACKGROUND

Please describe your company and your position there.

I'm a Lead Advisor at our company, a subscription-based stock-picking and research service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Since we launched just over two years ago, our site design, structure, and storytelling/call-to-action capabilities left much to be desired. We hired the Capital Numbers team to completely redesign our website, improve several ordering/e-commerce and online search functionality and workflows, and improve the customer experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for both local and international web development firms, and chose Capital Numbers for a combination of its past projects, reputation, cost, and ability to continue working with us on an ongoing basis for maintenance and further feature additions/improvements after the initial redesign was complete.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After describing our goals and desired end-product, we had an introductory call to meet the team assigned to our project. That team designed and delivered wireframe mock-ups for our site, then upon approval of their initial designs followed with high-fidelity designs for every page, content type, and workflow.

They were prompt in adjusting anything we wanted to change, then followed by transitioning administrative rights from our now-former web developer to their own team. They then developed a fully functional test version of the site on our test server, adjusted the test site as needed to match with our requirements, and ultimately transferred the test site to our live production site.

They used the MS Teamwork platform to track all hours spent on every task, requesting information as needed and responding to our own requests in comment threads there and via email.

How many people from the vendor's team worked with you, and what were their positions?

Five people in total from the vendor's team worked with us, including a project manager, designer, a front-end web developer, and two back-end web developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's still early to gauge measurable outcomes of the product, but we're very pleased with the end-product only a few days post-launch so far. Members of our service have also offered overwhelmingly positive feedback for the simplicity of the modern new design and core functionality.

Describe their project management style, including communication tools and timeliness.

The team used MS Teamwork to track hours and tasks completed, as well as to communicate with us via the comments and email. They did have an almost 12-hour time difference, but they were always quick to respond to questions and requests and completed tasks as promised within the expected time frames the vast majority of the time.

They were careful not to overpromise on timelines, and explained the few minor delays on specific parts of the project as they cropped up in a timely and acceptable fashion.

What did you find most impressive or unique about this company?

We were very impressed with their ability to not only present an elegant, striking new design for our website, but also to implement it nearly exactly as promised once it came down to the actual development. The team is always professional and prompt and fixes any bugs we notice as quickly and effectively as possible.

It was a joy to work with them and we look forward to working more with Capital Numbers in the future on an ongoing basis for our web-development needs.

Are there any areas for improvement or something they could have done differently?

There were several notable bugs that required fixing shortly after the new site went live -- but this was also a very substantial project with many balls to juggle, and the small number of bugs was within the realm of normalcy as nobody's perfect. The team responded to fix the bugs in a timely fashion without any major negative impact on the business.

BACKGROUND

Please describe your company and your position there.

We are a german/swiss based IT company developing custom erp solutions focussed on AI and Automizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We developed our entire Frontend around a self-building application, that takes instructions and assembles itself. We needed help to scale this application, as we couldn't find adequate developers in-time in europe and decided to try to leverage the expertise of capital numbers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and had interviews with several companies and decided to go with CN.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings before we started working with CN to discuss the contract and how we move forward. Afterwards we had a long kick-off meeting where we explained everything we do. Then they started to go through our system and provide unit-tests to all modules that missed them. In the course of a year, they completely tested the entire application, transformed everything into typescript and enhanced the entire user interface.

How many people from the vendor's team worked with you, and what were their positions?

12 Developers and 2 Designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We noticed a lot less bugs after launching new features and in general received great feedback from our customers regarding new ui/ux features.

Describe their project management style, including communication tools and timeliness.

We have 1 Senior Developer that is in charge of the entire project. He is in a really close contact with our co-founder who was previously in charge of this project. He advises and instructs all the other developers. Next to this we have 2 stand up meetings a week to discuss problems and progress

What did you find most impressive or unique about this company?

That we know who works for us. The developers feel like a part of our team.

Are there any areas for improvement or something they could have done differently?

Communication was an issue in the beginning, as we discuss everything in english, however english is not the native language of anybody. But nowadays it is fine.

BACKGROUND

Please describe your company and your position there.

Marketing Manager working alongside a Digital Project Manager to improve the functionality of https://smileymovement.org/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Our website had major technical issues with it and we required Capital Numbers to assist will transforming our website technical SEO, improve landing page experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched vendors based on expertise, skill set and also timetable of how long each sprint plan will take to be completed. Within our process we would set each vendor a task to understand how they design, consult and build a site which meant different stakeholders expectation such as content, paid as well as CEO.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a call with Capital Numbers Lead to identify gaps in our team and with their hands-on experience in Laravel (Content Management System) to develop capabilities to make pages more user friendly and give us the insights needed to increase our ranking on search results.

How many people from the vendor's team worked with you, and what were their positions?

A project lead alongside a front and backend developer. 3x weekly catch-up to see deliverables vs actual results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's an ongoing project but so far we've already seen an increase of site traffic of 15%.

Describe their project management style, including communication tools and timeliness.

Daily stand up via skype and Gantt Chart project plan starting. Monday, Wednesday and Friday catch-up with instant access to them via Skype.

What did you find most impressive or unique about this company?

Professionalism and they are very accommodating based in UK 5.5 Hours Time Zone different but we were able to create a flexible work schedule to fit across all our free time.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a digital news publication. We publish longform stories on start-ups, internet economy, businesses, for paying users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

With CN, we were looking to have some smart developers onboard who could take over all our frontend dev needs and execute it with precision, since we did not have an inhouse frontend engineer.

The project includes several tasks from carrying out design fixes to our website, both functionality wise and CSS, to align it with our design idea, implementing new features in the UI and creating webpage for a new product. The project is ongoing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online reviews, overall costs, and an interview process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting for a brief on the requirements of the task and a second meeting the same day where we were introduced to the team who would work in coordination to ensure the tasks were taken care of.

The team took a day to understand the several elements of our website and the Figma screen we wanted to fix/ implement. We did quick daily catch ups to iron out any questions/ clarifications. The key deliverable was to ensure the UI on the website mirrors the Figma wireframes our designers had created.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 3. A project manager, Arghadip - and two developers Saismita and Abhirup Roychowdhury.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely happy with the attention to detail, the passion and precision with which the team carried out the work. The part of the work that the team has delivered matches our expectation. Our UI looks 10X better and we are extremely glad about the outcomes.

Describe their project management style, including communication tools and timeliness.

Things that stood out.

1. Clear and timely communication
2. being responsive to urgent requirements
3. Always staying in touch
4. Executing work with honestly and clarity.
5. Excellent coordinating within the CN team and with our inhouse dev teams.
6. Professional approach.

It's been as good as having an inhouse team working on the project. We are as good as our teams and so I want to make a special mention for Saismita and Abhirup who've been on the execution side of the project - indeed great dedication and quality work.

What did you find most impressive or unique about this company?

We've worked with several agencies What stood out with CN is right from the start. They are extremely professional in their approach and take 100% responsibility for the work.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to the mind at the moment.

BACKGROUND

Please describe your company and your position there.

I am the CEO of our company Universal Mind Mapper, who provide training and consultancy for our global clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We approached Capital Numbers to develop a Learning Management System for us from scratch using Laravel.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected the vendors based on cost and independent reviews available in the internet

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting where the project scope, objectives and timelines were discussed. Subsequently, a detailed project plan was developed and shared with us. After mutual agreement, the team starting development the LMS. There have been several communications during the development between us and Capital Numbers.

The project was delivered into stages consisting into 3 phases. First phase of the project focused on development of back-end trainee registration, materials and zoom integration. Phase two focused upon exam module and feedback from trainees. Third phase was payment module involving payment gateway integration.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager, Technical Architect, 3 people from design team. Project manager and Technical architect were the primary point of contact. We only dealt with the above, I am sure there was a much bigger team involved in the project at the backend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Development of LMS automated our trainee registration process and saved us significant time and efforts. It also improved user experience significantly in terms of look & feel, user friendliness and speed. All of these improved our client satisfaction resulting in improved feedback from our clients.

Describe their project management style, including communication tools and timeliness.

Project management style was participative and there was good progress update from the project manager and technical architect. For communication a system called teamwork was used, which facilitated seamless communication during UAT stage of the project. The project had strict deadlines and all the deadlines were met.

What did you find most impressive or unique about this company?

The approach adopted by the company was professional and output quality was outstanding. The project team was definitely rare to find and deserved a five-star rating. To express individual gratitude, I could say the project manager Tulika was very efficient and managed the project effectively. Technical Architect Sushil Kumar was definitely outstanding and the man behind the success of the project. Not to forget the design team, Santanu, Siddhartha and Deepa form an excellent designers.

Are there any areas for improvement or something they could have done differently?

As the timelines were extremely strict for the phase 1, there were few post development issues. However, the best part of the team, where there is an issue, they are able to provide a quick turnaround and fix. Hence, we do not consider this as a key issue

BACKGROUND

Please describe your company and your position there.

I'm a member of the leadership team for a digital marketing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Projects include web development and graphic design.

SOLUTION

How did you select Capital Numbers and what were the deciding factors?

The vendor was vetted and we determined Capital Numbers had the technical expertise and capacity to meet the required skill set needed for our projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our organization will scope out the project and provide in detail project functionality and requirements. The site graphic design elements are defined, and the designer will create. Once approved we move forward with site development by the WordPress developer.

Our sites often need custom web pages which the developer has consistently delivered. Deliverables include WordPress sites and forms. The process is collaborative to ensure the scope of the project is clear and all required functionality is delivered.

How many people from the Capital Numbers team worked with you, and what were their positions?

Our team includes a project manager, front-end web developer, and graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’ve launched multiple sites and have seen a significant traffic increase for our clients. The collaborative efforts allow us to refine and provide design elements and functionality to meet our client's needs.

Describe their project management style, including communication tools and timeliness.

We meet twice a week with the project manager, front-end web developer, and graphic designer to ensure current projects/tasks are on target and review upcoming project needs. Communication is clear and timely. Our go-to tools for ongoing communication and project management include teamwork, email, and skype.

What did you find most impressive or unique about this company?

The team includes a highly-skilled front-end developer and graphic designer. Any concerns and deadlines are prioritized. The team is professional, flexible, and easy to work with. If the given project scope is expanded, we can quickly scale up and they'll onboard a new developer.

Are there any areas for improvement or something they could have done differently?

Issues will arise from time to time, and the team is quick to respond and resolve.

BACKGROUND

Please describe your company and your position there.

I'm the managing partner of an operations consulting firm that focuses on public sector service improvements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Our School District client found their world inverted by COVID, and faced a suite of challenges related to new health and safety reporting, monitoring and training standards that are constantly evolving. We needed to come up with an easy-to-use solution that worked with existing tool staff were already trained on, and needed to do it fast. Nothing existing on the market fit the brief very well.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online reviews, availability for the project, and the overall cost were major contributing factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to assess our needs and a second meeting where CN proposed the team structure and model they would suggest for moving forward. Then we moved into twice-weekly meetings with the team. We began design work while our backend dev ensured the Wordpress site to handle the content management was configured correctly and appropriate plugins etc supported and set up. From there we have moved through a regular cycle of design reviews and approvals and implementation.

How many people from the vendor's team worked with you, and what were their positions?

We've been working with a team of 3, 1 Sr. Wordpress developer, 1 Front-end developer, and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our client has loved the results so much that we're now looking at expanding into Phase 2 to have more of their day-to-day operations supported by our service and tools.

Describe their project management style, including communication tools and timeliness.

Teamwork is their major organizational tool. Communication has been good; regular daily updates from the time with excellent responsiveness to urgent demands. Timeliness has been excellent; development progress has been smooth and professional.

What did you find most impressive or unique about this company?

Their team puts thought into what we're trying to achieve instead of implementing the first thing we ask for.

Are there any areas for improvement or something they could have done differently?

Project launch planning was a little rough from a communications perspective while we got the team together.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director for a large call center service. My role includes managing the various tech stacks for our company, and more obviously, the marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We hired Capital Numbers to be our frontend and backend developer for two websites, one in a themeless wordpress, another in a Jamstack react framework. My goal was to fix the CI that was bogging down development on my react site, while being able to increase the velocity at which we could design and create pages for each website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I met with multiple vendors, and ultimately, Capital Numbers was the most cost effective, but their process was what sold us the most. We have an account manager who oversees all aspects of each task, and delegates each task to a person whose expertise matches the need. We loved this about the way they operate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The original scope of work included fixing our integration with a continuous integration platform that had become somehow disconnected from our git repo and the cpanel version control. After giving all of the necessary logins and materials to fix the issue, Capital Numbers and the team were able to identify the issue that caused the the disconnect and deploy a change to the workflow that reenabled us to develop and update our site.

How many people from the vendor's team worked with you, and what were their positions?

Abhijit, our project team leader, has been invaluable. He is an excellent communicator. He delegates tasks to the right developers, and each of them always get the issue fixed. Sumit mainly works on our react site. He is also a great communicator, and he works tirelessly to deploy changes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since working with capital numbers, we have no interest in hiring a new developer for our in house team. We plan to use Capital Numbers for all of our development needs, both current and in future endeavors.

Describe their project management style, including communication tools and timeliness.

Capital Numbers uses "Teamwork" to manage projects, communicate, deliver their work, and for accountability. They always meet deadlines, and are communicative about when they will be working on which projects.

What did you find most impressive or unique about this company?

They have the best communication from their team of any provider I've worked with. Their process is easy and collaborative, but doesn't demand much of me.

Are there any areas for improvement or something they could have done differently?

Honestly, no. I love this company.