Calaton Systems

Custom Software Development
$50,000 to $199,999
Jan. 2020 - Nov. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The responsiveness to our needs was notable, with clear and open communication channels established."

Nov 13, 2023

Company Director, Client1st Software Ltd

Victoria Lagodinsky

Publishing
London, United Kingdom
11-50 Employees
Online Review
Verified

Calaton Systems developed a comprehensive bibliographic system for a publishing company. They implemented workflow and rights management systems, integrated information about books, and generated reports.

Thanks to Calaton Systems, the client reduced errors and discrepancies, increased profit from the Rights department, and achieved accurate tracking and management of book rights. Calaton Systems was committed, ensured proactive responsiveness and communication, and delivered the project on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Company Director of Client1st Software Ltd

Describe what your company does in a single sentence.

Our company operates as a multifaceted publishing entity, encompassing various publishing imprints, magazines, bookstores, apps, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Calaton Systems to accomplish?

To create a bibliographic system to hold information about our books

SOLUTION

How did you find Calaton Systems?

Online Search

Why did you select Calaton Systems over others?

Pricing fits our budget
Great culture fit
Company values aligned

How many teammates from Calaton Systems were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project involved the development of a comprehensive bibliographic system, comprising multiple phases:
1. **First Phase:**

Inclusion of bibliographic information for books.
Implementation of a workflow system to streamline business processes related to book management.

2. **Second Phase:**

Integration of an ebook storage component.
Generation of relevant reports to provide insights into the ebook and book management processes.

3. **Third Phase:**

Introduction of a rights management system to oversee and regulate the rights associated with the books within the bibliographic system.

4. **Current Phase (Fourth):**

Ongoing development of a Royalties system, aimed at efficiently calculating and managing author royalties for the books within the system.

Key deliverables across these phases include a fully functional bibliographic database, an integrated workflow system, ebook storage capabilities, comprehensive reports, a rights management system, and the impending royalties system, collectively providing a robust and organized infrastructure for the management of books and related processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from each phase of the project that demonstrate progress or success include:
1. **First Phase:**

Successful integration of bibliographic information for a specified number of books.
Implementation of the workflow system, reducing processing times and enhancing efficiency by 50%.

2. **Second Phase:**

Achievement of a specified capacity for ebook storage.
Generation of comprehensive reports providing insights into ebook and book management processes, with a focus on key performance indicators.

3. **Third Phase:**

Successful implementation and utilization of the rights management system, ensuring accurate tracking and management of book rights.
Reduction in errors or discrepancies related to rights assignments.
Increasing amount of profit from Rights department due to improved Credit Control capabilities.

4. **Current Phase (Fourth):**

Timely development and deployment of the Royalties system.
Achievement of a better accuracy rate then the current system in calculating and disbursing author royalties.

These measurable outcomes serve as benchmarks for assessing the project's progress and success, providing tangible evidence of the system's capabilities and its positive impact on the efficiency and effectiveness of the overall book management processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for this project demonstrated a commendable level of efficiency and responsiveness. Deliveries were consistently on time when feasible, and when challenges arose, effective communication was maintained to keep stakeholders informed. The responsiveness to needs was notable, with clear and open communication channels established.
In instances where timely delivery faced constraints, proactive communication played a crucial role in managing expectations and ensuring a shared understanding of the project timeline. Additionally, the project team demonstrated flexibility by allocating appropriate resources, contributing to the overall success of the project.

What was your primary form of communication with Calaton Systems?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive about this company is its commitment to fostering genuine relationships with clients, emphasizing trust as a foundation for more efficient outcomes and faster growth. This focus on building, growing, and evolving together sets a distinctive tone, reflecting a proactive approach to client collaboration and a commitment to long-term success.

Are there any areas for improvement or something Calaton Systems could have done differently?

The potential areas of improvement would be instituting proactive measures for issue identification and resolution, anticipating challenges before they arise, and implementing preventive strategies.

RATINGS

5.0

Calaton Systems

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Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Custom Software Dev for Publishing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS