ByondLabs Technologies

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Paykraft

Describe what your company does in a single sentence.

Escrow SAAS Platform for Financial Institutions, Payment Processing Hub, Financial AI enabled

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByondLabs Technologies to accomplish?

• Fintech Chatbot
• High Quality Response
• Integration with Bank's

SOLUTION

How did you find ByondLabs Technologies?

Referral

Why did you select ByondLabs Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ByondLabs Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this project is to build an MVP for an AI powered Chatbot that users can use to get insights and analysis related to their account and banking activity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

AI powered Text based Chatbot to answer customer bank transactions related queries

The Chatbot will answer user queries related to the user’s account and bank statement information for the MVP - with a focus on giving insights and analytical answers:

User login flow for access restriction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things that stood out exceptionally well:

Quick response, and availability of the team

Solid guidance without mincing words

Accurate advise in terms of what will work and what will not

Timely delivery, this was crucial since we had tight deadlines

Optimum time for review post delivery - the project was delivered in phases and enough time was given to review each development exceptional final output

What was your primary form of communication with ByondLabs Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ByondLabs Technologies' knowledge and hands-on experience in the work they're committed to were unique.

Are there any areas for improvement or something ByondLabs Technologies could have done differently?

None that we can suggest in our engagement

BACKGROUND

Please describe your company and position.

I am the VP Product of Fairmatic Inc.

Describe what your company does in a single sentence.

Fairmatic is an AI-powered commercial auto insurance company that
leverages telematics data to provide innovative fleet insurance solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByondLabs Technologies to accomplish?

• Design and implementation of a robust data platform for processing telematics data at scale, including real-time analytics capabilities and data warehouse architecture for insurance risk analysis.

SOLUTION

How did you find ByondLabs Technologies?

Referral

Why did you select ByondLabs Technologies over others?

• Referred to me
• Company values aligned
• OtherGreat culture fit

How many teammates from ByondLabs Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ByondLabs was instrumental in developing our data infrastructure
capabilities. They designed and implemented a scalable data platform that
processes millions of daily telematics events from our fleet customers. The
platform includes real-time data ingestion pipelines, robust data warehouse
architecture, and analytics systems that support our insurance risk analysis
models. They also implemented comprehensive data quality checks and
monitoring systems to ensure data reliability at scale.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Data Processing Efficiency: Successfully implemented a system capable of
processing over 10 million daily events with 99.99% reliability and sub-second
latency.

Analytics Capabilities: Reduced query response times by 70% while handling
complex analytics workloads, enabling real-time risk assessment and pricing
decisions.

Infrastructure Cost Optimization: Achieved 35% reduction in cloud
infrastructure costs through efficient architecture design and optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ByondLabs team brought a refreshing mix of technical depth and
practical project management. They integrated smoothly with our
development workflow, maintaining transparency through daily standups and
weekly technical reviews. What stood out was their proactive approach - they
frequently identified potential bottlenecks before they became issues and
proposed practical solutions backed by their experience with similar scale
systems.

Their documentation practices were particularly strong, providing both
high-level architecture documents and detailed implementation guides that
proved invaluable for our team's knowledge transfer. When we needed to
pivot some requirements mid-project around our data retention policies, they
quickly adapted while keeping the project on track.

What was your primary form of communication with ByondLabs Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really set ByondLabs apart was their ability to dive deep into our
domain-specific challenges around insurance risk analysis and telematics
data processing. Rather than just implementing what we asked for, they
brought valuable perspectives from their experience with large-scale data
systems that helped us make better architectural choices. For instance, their
suggestions around data partitioning strategies and real-time processing
patterns significantly improved our system's performance.

Their senior team's hands-on involvement throughout the project meant we
were always working with people who deeply understood both the technical
and business implications of different design choices. This saved us
significant time in discussions and led to better outcomes.

Are there any areas for improvement or something ByondLabs Technologies could have done differently?

ByondLabs consistently met our expectations and delivered high-quality work
throughout the project.

BACKGROUND

Please describe your company and position.

I am the CEO of Phronetic AI

Describe what your company does in a single sentence.

Phronetic AI (unit of Infibeam Avenues Limited) is a full stack AI company offering advanced multi-modal AI agents specialised in video LLMs and video generation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByondLabs Technologies to accomplish?

• Design and development of high-performance, low-latency and resilient Video streaming client to enable AI Powered Video analytics.
• Enterprise-grade AI Agent platform with Agent framework, real-time media processing, and scalable infrastructure.

SOLUTION

How did you find ByondLabs Technologies?

Referral

Why did you select ByondLabs Technologies over others?

• Great culture fit
• Referred to me

How many teammates from ByondLabs Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Byondlabs played a crucial role to help us achieve our goals by designing and developing key technological components.  First, they built a high-performance, low-latency, and resilient video streaming client. This was essential for enabling our AI-powered video analytics product, as it provided the robust and reliable video feed necessary for accurate analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Video Stream Reliability: Reduced the occurrence of garbled video frames by 100% and ensured uninterrupted video streaming with a target uptime of 99.9%, all while maintaining a minimal hardware resource utilization of CPU & Memory usage. This demonstrates the robustness and efficiency of the video streaming client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Byondlabs was great to work with on this project. They're really skilled technically, so they got what we needed right away. They worked closely with us, listened to what we said, and had some really good ideas. Their designs were smart, and it was clear they were thinking about what we might need down the road.
They always hit their deadlines, and we got regular updates, so we always knew what was going on. They were really good about communicating with us and didn't waste our time. Everything was well-documented and organized, which made things super easy. Plus, whenever we had a question or needed something, they were always quick to respond and help out.

What was your primary form of communication with ByondLabs Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was the combination of their deep technical expertise and their product-focused mindset. The senior team clearly understood what it takes to build a high-performance, scalable enterprise product, and their extensive experience was evident throughout the project. They were also very professional and value-driven, consistently highlighting the ROI of their work. Finally, my team really enjoyed collaborating with them; they felt like a true extension of our own team, not just an outside consultancy.

Are there any areas for improvement or something ByondLabs Technologies could have done differently?

ByondLabs delivered on their commitments, and met our expectations.

BACKGROUND

Please describe your company and position.

I am the CTO of Vasa Denticity Ltd.

Describe what your company does in a single sentence.

Dentalkart is India's one of largest online dental marketplace, offering over 20,000 products across 700 categories to dental professionals nationwide. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByondLabs Technologies to accomplish?

• Fault-tolerant and resilient system to track the order status across systems and expose a Unified API for the frontend to build enhanced user experience
• Ability to get business insights and a unified View of how orders are flowing in their system

SOLUTION

How did you find ByondLabs Technologies?

Referral

Why did you select ByondLabs Technologies over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ByondLabs Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Byondlabs developed a comprehensive order tracking service/module for Dentalkart, integrating data from multiple systems, including logistics, warehouse, and internal order management platforms. This solution provided a unified and detailed view of each order, enabling Dentalkart’s product-engineering team to enhance the user experience while equipping the business team with critical insights into order flow. As a result, Dentalkart was able to streamline operations and efficiently address 20% of customer service requests related to order status inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 20% Reduction in Customer Support Queries: The new order tracking system enabled proactive addressing of 20% of customer service requests related to order status inquiries, reducing the support team’s workload.
• Improved Order Visibility: Dentalkart's internal teams gained a unified and real-time view of order statuses across logistics, warehouse, and internal systems, leading to data-driven decision making in issue resolution and planning.
• Enhanced User Experience: The seamless tracking experience improved customer satisfaction by providing clear, timely updates on their orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Byondlabs demonstrated strong project management capabilities, ensuring timely delivery of key milestones. They followed a structured approach, proactively addressing challenges and adapting to Dentalkart’s evolving requirements. Communication was transparent and responsive, with regular updates and a collaborative problem-solving mindset. They were highly receptive to feedback, iterating quickly to meet our specific needs while maintaining a high standard of quality. Their agile and solution-oriented approach made the entire development process smooth and efficient.

What was your primary form of communication with ByondLabs Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Byondlabs stood out for their deep technical expertise, problem-solving approach, and ability to seamlessly integrate complex systems. Their proactive communication and commitment to delivering impactful solutions made them a valuable partner.

Are there any areas for improvement or something ByondLabs Technologies could have done differently?

Nothing specific. ByondLabs Technologies delivered effectively and met our expectations.

BACKGROUND

Please describe your company and position.

 I am the Director of a software company 

Describe what your company does in a single sentence.

We develop small-scale web applications and internal SaaS tools for private clients, with a focus on user experience, lightweight authentication, and scalable backend infrastructure. Most of our work involves building custom dashboards, workflow automation, and browser-based interactive components.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByondLabs Technologies to accomplish?

• Build a functional, scalable MVP
• Set up cloud hosting & infrastructure
• Implement key user flows & safety features

SOLUTION

How did you find ByondLabs Technologies?

• Online Search
• Referral

Why did you select ByondLabs Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ByondLabs Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved end-to-end development of a custom web application from an early prototype into a functional, scalable MVP. The team handled frontend and backend development, authentication, database structuring, and cloud infrastructure setup.

They designed and implemented the core user flows, interface components, and real-time interactions required for the product to function smoothly. The engagement also included integrating safety checks, session logic, and custom UI elements to support the platform’s specific operating requirements.

Key deliverables included:

• a fully functional MVP with responsive UI/UX
• onboarding and login flows using secure authentication methods
• core application logic and interactions
• a stable cloud-hosted backend with scalable architecture
• QA testing, debugging, and performance optimisation
• documentation for future development and handover

Overall, they delivered a complete first-version product ready for controlled release and iterative expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that showed clear progress and validated the team’s work.

• The MVP moved from concept to a fully operational product, with all core features implemented and functioning consistently across devices.
• User onboarding time was reduced significantly after optimising the login and initial setup flows, which made early testing smoother and more reliable.
• System stability improved, with uptime and performance metrics meeting the targets set for our internal beta testing environment.
• Load and stress tests showed the platform could scale beyond the minimum requirements we had initially set, confirming that the underlying architecture was sound.
• Key user flows were validated, allowing us to proceed confidently to controlled testing without reworking major components.

Overall, the team delivered a functional, test-ready product with measurable improvements in performance, usability, and reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organised and consistent throughout the engagement. We set clear milestones at the beginning, and they delivered each phase of work either on time or ahead of schedule. Communication was handled through regular check-ins, shared task boards, and quick updates whenever something needed clarification or adjustment.

Whenever I raised a requirement, they responded quickly and were flexible in adapting the build as the project evolved. They were proactive in flagging potential issues early, offering solutions before problems could slow progress. Overall, their responsiveness and reliability made the development process smooth and predictable

What was your primary form of communication with ByondLabs Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to take high-level ideas and turn them into working features without needing constant direction. They understood the requirements quickly, anticipated edge cases I hadn’t considered, and were able to deliver solid solutions with very little back-and-forth.

Their mix of technical depth and practical decision-making was rare — they knew when to build something fully and when to keep it lightweight so the project could move forward faster. The level of ownership they showed made the entire process far easier than most development experiences I’ve had.

Are there any areas for improvement or something ByondLabs Technologies could have done differently?

Honestly no. It was a pleasure working with them.