Business Telephone eXchange | BTX

BTX | Business Telephone eXchange is a communications expert that has provided business-grade phone systems and networking infrastructure for over 20 years. We specialize in bridging the gap between traditional hardware and modern cloud technology.

Unified Communications & Phone Systems

BTX designs, installs, and maintains both cloud-hosted and on-premise phone systems.

• Cloud-Based VoIP: They are expert resellers and integrators for major platforms like RingCentral, Ooma, 8x8, Sangoma, and Vonage. They focus on features like AI-powered call summaries, mobile/desktop integration, and video conferencing.

• Premise-Based Systems: For companies that prefer onsite hardware, they support and install traditional systems, including Mitel (MiVoice Connect) and ShoreTel.

• Legacy Support: A unique value of BTX is their extensive library of manuals and technical support for older systems (like Altigen or Comdial), helping businesses maintain existing hardware.

Structured Cabling & Infrastructure

As a specialized cabling contractor in the Bay Area, they handle the physical "backbone" of business networks:

• Voice & Data Cabling: Installation of Cat5e, Cat6, and Fiber Optic connectivity.

• Office Build-outs: Comprehensive wiring for new offices, medical facilities, cubicles, and data centers.

• Rack Management: Professional organization of server rooms, phone closets, and network racks to ensure reliability and easy troubleshooting.

Managed Connectivity

BTX acts as a consultant to ensure your internet and network can handle high-quality voice traffic:

• Carrier Services: They help businesses shop for and implement internet circuits from providers like Comcast Business, Verizon, Spectrum, and TPx.

• Wireless Networking: Designing high-capacity Wi-Fi solutions using enterprise hardware like Ruckus, Ubiquiti UniFi, and Aruba.

• SD-WAN & Network Continuity: Providing managed internet solutions that prioritize voice traffic and include 4G/LTE failover to prevent downtime.