Welcome to Bright Brains, your "industry leading" digital design and development firm. We are looking to help businesses showcase their best goods, services, and products through an exceptional mobile application development, innovative web designs and development, and cutting-edge social media marketing and advertising specifically designed to connect you with your target audiences on a deeper level than ever before.
Our aspiration: As technology continuous to evolve, our commitment is to always progress forward towards a new era of development, growth, and productivity.
Our Promise: To provide best value for the cost, Wide offering of services and solutions, Understand client's needs and provide Best experience.
Mission: Serving our customers and consumers worldwide as the most trusted partner by providing the best experience, Progressive digital solutions, Innovative designs and excellence in development as a passionate team united by shared values.We exhibit a strong will-to-win in the marketplace and in every aspect of our business.
Values:Our four core values are: Ethics, Synergy, Excellence and Niche. We put our customersandconsumers at the center of what we do.
In order to offer the best digital solutions and innovative products, as well as the highest quality and outstanding service, we believe that it is vital to understand our customer's better than anyone else.
We anticipate, respond to exceed our customer's expectations by providing the best value, quality, service and winning innovations, brands and digitalization to create sustainable value.
Financial Goals: To increase the value of organization year after year, Ensure sustainability, diversify and increase revenue streams.
Bright Brains Information Technology offers competitive pricing and good value for cost, as clients appreciate their professionalism and responsiveness. Specific project costs were not disclosed, but the company has successfully handled various projects, indicating a focus on client satisfaction and adaptability.
Bright Brains Information Technology Review Insights
Overall Review Rating
4.8
Quality
5.0
Schedule
4.8
Cost
4.7
Willing to Refer
4.8
Top Mentions
Review Highlights
Professional and Attractive Deliverables
Clients praise the attractiveness and professionalism of Bright Brains' deliverables, including websites and videos that effectively reflect the client's brand and needs.
Dedication and Commitment
Clients highlight Bright Brains' dedication and commitment to their projects, ensuring all details are followed up on and client needs are fully met.
Cost-Efficient Pricing
Bright Brains offers cost-efficient pricing, making their services accessible without compromising on quality, which is particularly valued by clients.
Effective Communication
Bright Brains maintains effective communication throughout the project, ensuring all stakeholders are informed and aligned, which facilitates smooth project execution.
Collaborative and Challenging
Bright Brains stands out for their collaborative approach, offering challenging feedback and suggestions to improve the product, which clients find unique and valuable.
"They communicated professionally and supported us willingly."
Feb 14, 2021
Head of Mediation Service, Arab Mediation Center
Sherif Elnegahy
Legal
Cairo, Egypt
11-50 Employees
Online Review
Verified
Bright Brains Information Technology provided web development and video production for a mediation center. The team needed to reflect the company image on the website and create a set of videos for e-learning.
Bright Brains Information Technology deliverables focused on the client's satisfaction and feedback. The products were all made attractive and professional despite the limited time given for all tasks. Moreover, the team followed agile methodology and communicated with the client through Zoom.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are the first private sector Mediation center on Middle-east, we provide multiple services such as legal mediation, mediators training, consultation, and design mediation programs for countries. we are leading that service now for Ministry of justice, KSA. Sherif Elnegahy Head of Mediation service
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Bright Brains Information Technology, and what were your goals?
We have a very old website need to be innovated to reflect the company image. Also we need to create a set of videos' to be used on changing our courses from physical courses to e-learning
SOLUTION
How did you select Bright Brains Information Technology and what were the deciding factors?
We searched for an attractive designs with a good reviews, select 2 companies and negotiate them then select Bright Brains company
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
1 Cartoon video for a mediation case (10 minutes).
10 interviews videos' with 20+ Mediators' expert.
The translation from English to Arabic for 85% of the videos' period.
How many people from the vendor's team worked with you, and what were their positions?
3 Peoples as presented below:
Project manager
Web Designer.
Graphic Designer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The Deliverables was attractive and professional. they focused on our satisfaction and feedback more than the contract, we increase the website sections with 2 additional sections and they accept that because it will make the website better. Also they suggest a good intro for our logo while we didn't ask for that and we like it.
Describe their project management style, including communication tools and timelines.
They used a methodology called Agile where they deliver 2 videos' by 2 videos' and multiple versions of the website each version include new features because of our request to make it on a limited time. We communicate thru Zoom and take a deliverable each month
What did you find most impressive or unique about this company?
They communicated professionally and supported us willingly.
Are there any areas for improvement or something they could have done differently?
Yes, include more translations language such as French to cover Morocco and Algeria business
RATINGS
4.5
"Flixibility, Quality and best timing"
Quality
5.0
Service & Deliverables
"Professional & Flixable"
Schedule
5.0
On time / deadlines
"Fixable & delivering on the agreed timing"
Cost
4.5
Value / within estimates
"It can cheaper but might be that because of the cost"
Willing to Refer
4.5
NPS
"Good price, Quality and best timing
Mobile App Development for IT Company
Custom Software DevelopmentMobile App Development
Confidential
Oct. 2018 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
“I appreciate their honesty and the way they’ve consistently challenged us from the first meeting.”
Oct 1, 2020
Co-Founder, IT Company
Anonymous
Information technology
United Arab Emirates
1-10 Employees
Phone Interview
Verified
Bright Brains provides mobile app development services for an IT company. Their work includes two beta versions for iOS and Android.
Bright Brains’ work meets expectations. The team is punctual, professional, and organized. Customers can expect a seamless engagement with an invested thought partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder of an IT company. Our main goal is to come up with creative technology ideas, mainly around mobile applications, and provide IT services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bright Brains?
We needed some help with the development of a mobile application.
SOLUTION
What was the scope of their involvement?
First, we made mockups. Then, they made two Beta versions and a final version of the mobile app, for iOS and Android. Currently, they’re doing some minor changes in the interface and will release the first Beta version of this updated app very soon.
What is the team composition?
We worked with a designer, one iOS developer, one Android developer, and a project manager.
How did you come to work with Bright Brains?
We saw their advertisement and interacted with them at a conference. We reached out to discuss our project. We really liked the challenging feedback they gave and decided to work together.
What is the status of this engagement?
We began working together around October 2018, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The most important thing for me was meeting deadlines, which they did. They’re professional, and this engagement is mutually beneficial. We have several more projects lined up to do together.
How did Bright Brains perform from a project management standpoint?
They gave accurate timelines and clearly assigns tasks to the team so there is no confusion. It has been a smooth process; they do a good job. We communicate via email.
What did you find most impressive about them?
I appreciate their honesty and the way they’ve consistently challenged us from the first meeting. They make suggestions to better the product, make it more compelling, and leave room for future scaling. I’ve not experienced anything like that with other companies.
Are there any areas they could improve?
I have asked them to move some of their resources nearshore, but realize this may be cost-prohibitive.
Do you have any advice for potential customers?
Share your ideas with them. They’ll do it if it makes sense to the end-user. Don’t be offended when they challenge you; you’re in good hands.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile App Development for Service Provider Platform
Custom Software DevelopmentMobile App DevelopmentWeb Development
Confidential
Sep. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They want to satisfy their clients. They’ve done well in taking care of everything we’ve asked of them.”
Sep 29, 2020
General Manager, CityServ
Mohab Abdelaziz
Utilities
Egypt
1-10 Employees
Phone Interview
Verified
Bright Brains Information Technology provides app development services for a service provider platform. They designed and built four web and mobile apps for iOS and Android as well as provide support.
The deliverables met expectations, and the second version resolved all bugs. Bright Brains Information Technology maintains effective communication and is receptive to change requests. They're dedicated and committed to details. Patience and cost-efficient pricing are hallmarks of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the general manager for CityServ. We have a platform where customers can find service providers for cleaning and handyman services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bright Brains Information Technology?
We needed web and mobile app development services.
SOLUTION
What was the scope of their involvement?
We gave Bright Brains our requirements. They developed and designed web and mobile apps. There are four applications in total, an iOS and Android app for service providers as well as an iOS and Android app for customers. The goal is to connect service providers with customers. Their team provides ongoing support as well.
What is the team composition?
The project manager is our main contact. Their team includes iOS, Android, and backend developers as well as a tester.
How did you come to work with Bright Brains Information Technology?
We did an online search. We liked that they have Arabic-speaking people on the team, which is my native language, as well as their location, price, and the patience they exhibited.
What is the status of this engagement?
We began working together around September 2018, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The first version launched toward the end of 2018. Bright Brains fixed some bugs and made changes that we requested. The new version launched just before the pandemic, which put everything on hold. They’re very quick in providing support when needed, and I’m very satisfied.
How did Bright Brains Information Technology perform from a project management standpoint?
It has been a good experience. They’ve communicated well as well as shown dedication and commitment to following up on details.
What did you find most impressive about them?
They want to satisfy their clients. They’ve done well in taking care of everything we’ve asked of them.
Are there any areas they could improve?
The initial stage of laying out all the requirements took longer than expected. Other than that, we’ve had no issues.
Do you have any advice for potential customers?
I’d definitely recommend working with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Locations (1)
new Cairo, Al Narges Area, building 443, unit 7Cairo, Egypt11352
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