Brandwell

BACKGROUND

Please describe your company and your position there.

Design Narratives is an emerging collaborative interior design studio in Melbourne, Australia, of which I’m the owner-director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandwell?

I hired Brandwell to create a brand identity and website for my studio

What were your goals for this project?

Design Narratives existed only as an aspiration. The goal was to create an identity and online presence that would clearly reflect the storytelling approach we take on design.

SOLUTION

How did you select Brandwell?

I approached Brandwell through a referral from another business that I am a client of, that had also worked with Brandwell.

Describe the scope of their work in detail.

Creation of brand identity and values, brand image (logos and icons), website creation, guidance and tips for social media presence

What was the team composition?

Anthony and Damien from Brandwell and two copyrighters who were engaged by them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The logo, brand and website seem to have been well received. I’ve been given positive feedback. Social engagement has been increasing steadily.

How effective was the workflow between your team and theirs?

Brandwell did a great job in working to the originally estimated dates. They were very approachable, flexible and responded promptly to my queries via email or phone calls.

What did you find most impressive about this company?

They were very professional yet approachable. And also patient when I did not submit my part on time!

Are there any areas for improvement?

I can’t think of any, really.

BACKGROUND

Please describe your company and your position there.

Managing Director of chauffeur car service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandwell?

Branding our new booking app

What were your goals for this project?

modernise our offer to a broader client base

SOLUTION

How did you select Brandwell?

Southern Cross engaged Brandwell for their competence, experience and approachability - made a complex task simple and easy to understand.

Describe the scope of their work in detail.

Brandwell were engaged to rebrand previous bands and business names and were able to come up with a quality, modern and streamlined approach to our new brand being Limomate

What was the team composition?

We worked with the directors of Brandwell directly who have been attentative, responsive and were able to provide an excellent outcome.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final outcome has been great - fresh looking, modern, stylish rebrand - Limomate.

How effective was the workflow between your team and theirs?

Communication has been excellent - the directors have been able to take on all our suggestions, analyse our core offer to clients and represent this in a clean new brand Limomate.

What did you find most impressive about this company?

What was most impressive was there was no fuss and their ability and willingness to genuinely understand what we do, our appeal and points of difference in the marketplace.

Are there any areas for improvement?

No