BranchLabs

BACKGROUND

Please describe your company and position.

I am the President of Newtown Library Company

Describe what your company does in a single sentence.

Non-profit library

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BranchLabs to accomplish?

• Redesign
• Development of new and existing pages

SOLUTION

How did you find BranchLabs?

Referral

Why did you select BranchLabs over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from BranchLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached BranchLabs about a site redesign, as we hadn't updated our website in almost 20 years. We wanted to give it a fresh and modern feel and fix all of the bugs that were introduced over the years. BranchLabs rearchitected all of our pages, gave the site new content & copy, and implemented a fresh new design. They completed the development of all pages in Webflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are SO impressed with the new website design from BranchLabs, not to mention the speed with which they delivered on every phase of the project from design to implementation. They revamped the entire site (15+ pages!) and stayed within budget. I would highly recommend them to anyone who wants to build a website with top-notch user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered ahead of schedule. All updates were provided via email, with the option for a virtual meeting if we needed it.

What was your primary form of communication with BranchLabs?

Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their willingness to collaborate and address all of our questions / requests in a timely manner. They perfectly balance their authority and expertise with our feedback and creative wishes.

Are there any areas for improvement or something BranchLabs could have done differently?

None, we loved working with them and would absolutely do another project in the future.