Bluelight

BACKGROUND

Please describe your company and position.

I am the VP & CFO of Tyler Technologies, Inc.

Describe what your company does in a single sentence.

We provides integrated software and technology services to the public sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

• We contracted Bluelight Consulting with the specific goal of extending our internal IT team's capabilities using their nearshore staff augmentation service. Basically, we wanted to outsource some roles with skilled professionals who could help speed up the completion of our projects without compromising the quality of output.

SOLUTION

How did you find Bluelight Consulting?

Referral

Why did you select Bluelight Consulting over others?

Referred to me

How many teammates from Bluelight Consulting were assigned to this project?

• 5 DevOps Engineers
• 3 QA Testers
• 3 ML Engineers
• A Project Manager.

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a clear plan on how partnering with them would fit into our overall project. They focused more on assessing our talent needs and finding the most qualified IT professionals who would fit best with our existing team. The roles we needed to fill were in DevOps, Quality Assurance, Project Management, and Machine learning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to our cooperation with Bluelight Consulting. Our project delivery time is up by 22%. Now we are to deliver high-quality software modules within set timeless, which has had a positive knock-on effect on customers' revenues and overall satisfaction with our work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It's been going well so far. We hold weekly spring meetings, to make sure everyone is on board with what has been done and what's next on the agenda. We haven't had any issues with communication, really. Its a testament to their commitment to project success.

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For them, it's not just another project to bill. They have done a good job in ensuring that their team integrates well with ours, buys into our culture, and connects with our business objectives. Working with them has been a pleasure thus far.

Are there any areas for improvement or something Bluelight Consulting could have done differently?

Maybe the pricing is slightly on the higher side compared to working with offshore providers, but it's still cost-effective if you bring other factors into consideration like timezone alignment of the team, cultural compatibility, and of course the cost of hiring onshore

BACKGROUND

Please describe your company and your position there.

Owner of a web design agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluelight Consulting, and what were your goals?

Health personnel don’t have the time to learn complicated systems, but they will use something that is intuitive and at the same time follows their natural workflow. At the same time, we are aware that building solutions for the healthcare industry requires navigating strict regulations while remaining realistic about user onboarding. We engaged Bluelight Consulting to help us find nearshore software developers to build two proprietary solutions for our client.

SOLUTION

How did you select this vendor and what were the deciding factors?

A referral from a previous client that had a good experience working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We gave them the reigns to take over a proof of concept and turn it into a working product within specified go-to-market timeline.

How many people from the vendor's team worked with you, and what were their positions?

3 backend Developers, 2 Frontend developers, UX/UI Designer, and a project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our objective was to deliver an EMR solution that helps doctors to easily manage patient records and get quick access to their full medical history. Additionally, the solution would allow general practitioners benefit from features such as examination requests, e-prescriptions, previews of test results, and integrations with 3rd party systems (e.g. for external examinations). Thanks to our engagement with Bluelight Consulting, we were able to deliver the right technology and tools that allows medical practitioners to deliver better care to people in need.

Describe their project management style, including communication tools and timeliness.

Our cooperation with Bluelight Consulting worked out very well. Their experts find the right solutions for various problems, they work quickly, provide the right people for each job, and offer valuable suggestions on how to improve the product. Their flexibility and ability to adjust to our situation was the most important factor for the success of the project.

What did you find most impressive or unique about this company?

I have to say, their high-level productivity and commitment to project delivery within strict timelines were really impressive.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

Managing Director of a Professional Services Consulting firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluelight Consulting, and what were your goals?

We Identified that to scale our business, changes needed needed to be made to the underlying application hosting platform. The infrastructure supporting the product needed refinement to support customer growth and remove single points of failure.

SOLUTION

How did you select Bluelight Consulting and what were the deciding factors?

Bluelight Consulting augmented our staff with a US-based DevOps engineer to support our internal team of software developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were optimizations in the development process that could be made to enable new features to be released, faster. The development team had a desire to adopt a new methodology to foster good DevOps practices.

How many people from the Bluelight Consulting team worked with you, and what were their positions?

The project was executed with the help of a DevOps engineer and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are providing the thought leadership and technical delivery we were looking for to re-architect the application hosting platform and implement a new continuous delivery continuous integration pipeline.

This has had a positive knock-on effect on the efficiency of running our business processes and eliminated the challenge we had of having multiple single points of failure.

Describe their project management style, including communication tools and timeliness.

Our collaboration was mainly through Slack for day-to-day project related communication, Clickup for task management, and Zoom meetings for weekly project progress updates.

What did you find most impressive or unique about this company?

Their reliability stands out in the workflow. They successfully redesigned and built our highly customized AWS DevOps environment from the ground up.

Are there any areas for improvement or something they could have done differently?

The DevOps engineer was a little too self-reliant in solving emerging challenges, even instances where he needed help, which is not a bad thing entirely but other than that, they are the real deal!

BACKGROUND

Please describe your company and your position there.

My company core business is affiliate marketing within the entertainment industry. I'm the owner of partner operations processes of certain markets from Europe. I deal with KPIs, accounts creation and monitoring.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluelight Consulting?

We decided to transfer our customer-facing applications away from Amazon Web Services (AWS) to Google Cloud Platform. This need arose as a result of the high-cost structure, dependence on AWS services, and the lack of flexibility challenges we encountered while operating our business on AWS. All our web and mobile applications through which our customers managed services, paid bills, checked rewards, and subscribed to plans were all on AWS, but it was proving unsustainable for our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did some prospecting about the best nearshore IT staff augmentation service providers in California and got positive recommendations about how good the team at Bluelight Consulting is. When we contacted them, they were great and quick to engage. They brought in an architect and really tried to help us understand what they can do for us and what was possible on GCP.

Describe the project in detail and walk through the stages of the project.

We had a couple of tasks we brought in the expertise of Bluelight Consulting to manage and deliver our desired outcomes. They helped us:

• Create a GCP Account and ensure the team have relevant access to existing AWS instances
• Configure project and organization on GCP for migration
• Create relevant roles & service accounts following permission structure on AWS IAM (Identity and Access Management)
• Set up an account in the tool for exporting and migrating VM
• Install agent tool in AWS EC2 instances to enable live replication
• Create blueprint (properties of target machine on Google Cloud type of instance, name, subnet etc) for configuration of instance on Google Cloud once the replication is completed
• Launch machines on GCP in test mode to test continuous data replication between AWS and GCP
• Complete testing on the migrated instance and implement cutover mode to remove all contact with AWS instance

How many resources from the vendor's team worked with you, and what were their positions?

We had a Cloud Architect, a Cloud Engineer, and a Project Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Following a short discovery phase, they took over the project and successfully migrated our consumer-facing apps from AWS to GCP. The migration was seamless. No one noticed that we switched to a completely different cloud provider. To be honest, using GCP is like having a black box. We just push the code, and GCP does what it needs to do to keep the system running.

Once we push the code, App Engine, and the other services scale automatically, which saves us a lot of debugging time. It’s just a super simple system to use, with super simple services. But the best part is we achieved significant cost savings, as we had envisioned with the success of this migration.

How effective was the workflow between your team and theirs?

They ran a really big project with many stakeholders and really went out of their way to ensure that all stakeholders are consulted and eased in their concerns. They were also extremely flexible with the changes we requested and always completed all the projects on schedule. I'm really happy to have worked with them.

What did you find most impressive or unique about this company?

From the get-go, you can tell that Bluelight Consulting's certified specialists have field experience with large-scale migration projects across a variety of industries. Look, our legacy solution stack was leveraging ec2 to run our applications, it was expensive and we had to dedicate entire servers to one application.

The team from Bluelight Consulting was able to work with our legacy applications. They containerized them and created a CI pipeline to support building and deploying to GKE. Now we can run the same amount of applications on a third of resources. They delivered. Everything they do, be it assessing existing workloads, developing a strategic plan, performing production deployments, to mentoring your teams, is best in class and bespoke to your business with clear attention to detail.

Are there any areas for improvement or something they could have done differently?

They are a complete package.

BACKGROUND

Please describe your company and your position there.

I'm and HR-IT Lead Consultant & Project Manager at Flexso for People

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bluelight Consulting, and what were your goals?

We have a proprietary custom software product that is essential to how our business runs and serves our clients. Unfortunately, we were facing challenges with the existing development partner responsible for updating and maintaining our software. In a nutshell: 2 years elapsed without any major updates Software features did not correspond with their requests Communication was a problem and ineffective

SOLUTION

How did you select this vendor and what were the deciding factors?

When we realized we wanted to go in another direction because of the challenges we were facing with our previous development partners, we sought to find the best custom software development providers in the US. After extensive due diligence and meetings with the CEO, Chase Bolt, their service offering stood out to us compared to the other options we were looking at at the time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We decided to work with the team at Bluelight Consulting to get product development back on track with a range of new feature releases. We also needed a reimagination of the application's architecture to allow for larger clients and build a new sustainable process to ensure visibility, alignment, and communication between client teams. Lastly, we wanted them to be able to work with in-house staff to design and build a tool to implement best Agile practices for product development.

How many people from the vendor's team worked with you, and what were their positions?

The team we are working with is made up of a full stack developer, a designer, and a front-end developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Bluelight Consulting team took over the software development process fully in one month. We established an improved production process while delivering 3 major and 6 minor releases in 9 months. Each release was right on schedule and within the set budget limits. Along with these releases, we redesigned the product to increase scalability and improve performance with the latest technologies.

Describe their project management style, including communication tools and timeliness.

They have maintained clear and open communication between us and are always committed to ensuring we are on the same page at every stage of the development process. We use slack for communication and Clickup for managing projects. Overall, everything is working seamlessly.

What did you find most impressive or unique about this company?

We’ve worked with a few nearshore development companies and Bluelight Consulting has been the best we’ve dealt with. Their developers delivered quickly, deployments were relatively bug-free, they were reactive to our concerns and worked with us instead of trying to milk the situation. Top marks.

Are there any areas for improvement or something they could have done differently?

We had some initial miscommunication between the sales staff and delivery team, but the team handled the situation very professionally and came through without issue.

BACKGROUND

Please describe your company and position.

I am the Senior Web Developer/Designer at smartboost.

Describe what your company does in a single sentence.

We are a Growth Marketing agency that specializes in helping tech products and services, startups, software, and SaaS businesses achieve sustainable growth through the use of data-driven marketing strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

We hire Bluelight consulting to develop our software.

SOLUTION

How did you find Bluelight Consulting?

Referral

Why did you select Bluelight Consulting over others?

• Pricing fit our budget
• Referred to me

How many teammates from Bluelight Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We put a list of items that we could add to our website to improve and provide a better experience for our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was successful, and there is no issue with the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, they delivered on time, and their communication was very good.

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were good at all parts of the project.

Are there any areas for improvement or something Bluelight Consulting could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Digital Marketing Pros

Describe what your company does in a single sentence.

We are the premier Website Design & Digital Marketing Agency for small to mid-size businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

• we hire Bluelight to develop our software

SOLUTION

How did you find Bluelight Consulting?

Referral

Why did you select Bluelight Consulting over others?

• Pricing fit our budget
• Referred to me

How many teammates from Bluelight Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After concluding our NPS survey, we put together a list of items that we could add to our portal to provide a better experience for our customers. This list helped us define an initial MVP. Bluelight consulting were responsible for the delivery of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

62% increase in recharges made through the portal is above our initial progression after project completion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project was manage well and they are responding to our needs on time

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The fact that we did not have any time zone challenges, which was a key point for us being that they are nearshore software delivery team

Are there any areas for improvement or something Bluelight Consulting could have done differently?

It's been great working with the Bluelight Consulting team.

BACKGROUND

Please describe your company and position.

I am the Business Consulting and Services of Resultrix

Describe what your company does in a single sentence.

We are an end-to-end interactive agency with a pay-for-performance search model supported by an award winning creative team

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

• to develop our website

SOLUTION

How did you find Bluelight Consulting?

Clutch Site

Why did you select Bluelight Consulting over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Bluelight Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bluelight was hired to develop our website for upcoming program and for our customer service program

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

with the service provided by bluelight consultant, we have traffics in our website and improve in customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the project was deliver accurately

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the way they handled our project.

Are there any areas for improvement or something Bluelight Consulting could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Chief Technology & Product Officer of Fanatics, Inc.

Describe what your company does in a single sentence.

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

• We sought them to help us find quality Engineers at scale to improve some legacy applications that were having performance issues.

SOLUTION

How did you find Bluelight Consulting?

Online Search

Why did you select Bluelight Consulting over others?

• Good value for cost
• Company values aligned

How many teammates from Bluelight Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They gave us a delivery team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We currently have a team of 7 quality engineers, thanks to their top-notch staff augmentation services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effective. We have tried different vendors before, and sometimes things could get sticky.

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How flexible they are.

Are there any areas for improvement or something Bluelight Consulting could have done differently?

All is going well at the moment.

BACKGROUND

Please describe your company and position.

I am the Head of Product Management of Curate

Describe what your company does in a single sentence.

Curate is a software platform for event professionals that allows them to perfectly curate their events, especially events with thousands of small pieces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluelight Consulting to accomplish?

• We were relying on an offshore provider, but timezone issues became a big challenge for our workflow. So, we opted to work with a nearshore consulting company.

SOLUTION

How did you find Bluelight Consulting?

Online Search

Why did you select Bluelight Consulting over others?

• Good value for cost
• Company values aligned

How many teammates from Bluelight Consulting were assigned to this project?

We have integrated 2 QA Engineers into our team.

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us create some of our automation test suites as well as our performance and web-based testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved test coverage and defect detection rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Being within the same timezone has helped immensely with meeting deadlines, communication, and team cohesion

What was your primary form of communication with Bluelight Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their skill level and experience with software testing.

Are there any areas for improvement or something Bluelight Consulting could have done differently?

They are still growing as a company, which can require a bit of time to scale the team, but they always find the right people, and we haven't experienced any project delays with them, regardless.