Blitz Web Solution

BACKGROUND

Please describe your company and position.

I am the Owner of Klein Contracting Corp

Describe what your company does in a single sentence.

Home Improvements

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blitz Web Solution to accomplish?

• Create a website
• SEO
• Hosting the website and Domain name.

SOLUTION

How did you find Blitz Web Solution?

Online Search

Why did you select Blitz Web Solution over others?

Pricing fit our budget

How many teammates from Blitz Web Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Now, 2 weeks later, on September 1, 2023, the so-called owner of the company, Devin, calls me and tries to ask for another $3,000 from me. He says that if I don't pay him another $3,000 by Monday, September 4, my website will be useless. In the 2 weeks since I left this original review, nobody has finished my website. The changes weren't made. Nothing has been done for the SEO either. 

On my original contract, it states that I have a 100% money back satisfaction guarantee. I now have asked the "owner" to just refund my original money. He said that he won't and that if i don't pay him the additional $3,000, he'll shut down the website. 

Blitz is a joke of a company. Nobody works from any office, and all the website designers don't know what they're doing. The entire management personnel, including Rob, Steve, Marcelina, Alex, Brian, and the so-called owner Devin, have been a total disappointment from the very beginning of this project. 

It's now going on 8 months, and it's still not done, and nothing has been done with the SEO for over 2 months now that my website has been live. Nobody cared about customer service and only tried to keep upselling things that should be part of creating a website. STAY AWAY FROM THIS COMPANY they will just RIP YOU OFF!!! The company is writing fake reviews themselves, and Marcelina is marking them as useful herself. If I could leave a 0-star review, I would.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They tried to ask for more money from me. I paid them in full for the project, and now, 8 months later, I have no website or anything.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are all fake project managers. They all lie and try to upcharge you for things that you don't need.

What was your primary form of communication with Blitz Web Solution?

Email or Messaging App

What did you find most impressive or unique about this company?

NOTHING

Are there any areas for improvement or something Blitz Web Solution could have done differently?

Everything from the start to the end.