Bits Kingdom

BACKGROUND

Please describe your company and your position there.

Nelson Sobrero, is a company that sells electrical appliances, audio and video, furniture, fitness equipment and bicycles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

We had a website that had become obsolete with difficulties with web shopping. We hired the Bits Kingdom team to design and develop a WordPress site for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

This equipment was recommended by the company that maintains and operates our management system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting to determine what our goals and needs were regarding the web. From there, they delivered work schemes. They designed a WordPress site, to be able to interact with the site and be able to make adjustments to its operation. The integration with the payment platform was made, the products and their descriptions were loaded

How many people from the vendor's team worked with you, and what were their positions?

We had contact with 5 members of the team, who were in charge of their respective areas of work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the website up and running, our traffic increased almost immediately and our sales increased by 60%. Our clients found a friendlier site and a site where they could do the entire process from the search for the product to the payment of the same by different means of payment and discounted products, the site already makes the discount automatically, something that we used to it was impossible.

Describe their project management style, including communication tools and timeliness.

We held meetings, at first almost daily until the project was shaped and then as the test site was being carried out to fine-tune the operation.

What did you find most impressive or unique about this company?

The team gave us a working site from the beginning, we were right on a big harvest for us and we had a new site and everything worked perfectly. We had no experience with WordPress, but they took care of us. They gave us the knowledge to update the site ourselves and keep it up to date.

Are there any areas for improvement or something they could have done differently?

Some adjustments were made after getting the site up and running, they are always in touch to see if we have any issues or if there are any suggestions to improve the site. Shortly after, we incorporated a sector on the site that is a blog where we present some new model, suggestions or recipes, which was very easy for uploading the material.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bits Kingdom?

We needed help with web design and internal custom software development.

SOLUTION

What was the scope of their involvement?

They’re creating the content and design of our website; they built a site with online access where investors can log in to their accounts to check their current investments and results. In terms of the custom software, they built a platform with different access levels for our employees — it’s a tool that we can use to keep our company organized.

What is the team composition?

We’ve been working with around five people from their team, but our main point of contact has been Fabian (Co-Founder):

How did you come to work with Bits Kingdom?

The mix between their experience and the products they deliver was the reason for choosing them.

How much have you invested with them?

We’ve spent around $40,000 with them so far.

What is the status of this engagement?

We’ve been working together since March 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The way they handle this project for us is excellent. 

How did Bits Kingdom perform from a project management standpoint?

Communication has been straightforward with them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they’re great.

Any advice for potential customers?

Have an idea of what you want, so the process doesn’t take too long. 

BACKGROUND

Please describe your company and your position there.

I was the Product Manager of a Brazilian gambling portal, and now I keep my co-founder and associate position in the product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

At the time we asked for a full reformulation of our site, and the implementation and integration of new tools, and also for the development of specific solutions for our product.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew Bits Kingdom for recommendations from a coworker who already worked with the company in the past. Since our very first conversations, Bits Kingdom was very professional and understood exactly what we need. They sent us a fair proposal (considering the price, time to execute it, and resources involved). The proposal was accepted and we had a very nice professional relationship for at least 2 years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked on a fully new website, with all the verticals integrated into a WordPress platform. We also integrated existent tools from SportRadar and used some of this data to develop our own tools focused on our customer's activities on our website. In the first year, we developed and implemented all those needs, and from the second year, we fixed debugs and brought some improvements to our product.

How many people from the vendor's team worked with you, and what were their positions?

At least 5 different professionals attend us during that period. Designers, developers, and team leaders.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their work allied with all the others improvements made in the product lead us to be in the top 10 websites in our category nowadays.

Describe their project management style, including communication tools and timeliness.

The tool created by them called "bee" works perfectly and the time of response of the team is great. Even on holidays or weekends we always received fast support when necessary. And the tool also works great for briefings and team communications.

What did you find most impressive or unique about this company?

I have to say is the facility to comprehend our demands. Their fast comprehension with quality and fast work was impressive. 

Are there any areas for improvement or something they could have done differently?

Implement an hour counter for some tasks would be great, for better controlling of the time worked and the consequent cost of it.

BACKGROUND

Please describe your company and your position there.

I am co-founder of Ordde, a company that provides SaaS for small businesses and organisations to face their digitisation process optimally. Ordde Apps SL is located in Barcelona, Spain.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

We wanted to develop a web application for our B2B business model, which we offer as SaaS. From the outset, Bits Kingdom's advice was a key factor, in researching & selecting the technology we would use to develop and support our business and our investment. As a start-up, we grew over the months, and Bits Kingdom, especially Fabian, Diego & Santiago, were all of them key players for us, very professional in the way they always suggested and proposed what they saw as the best options for our project and for our company profile.

Their teamwork is something we really appreciate, and the assistance they gave us to create our own IT development team. Our goal was to develop a platform that could adapt to many types of small business operations while offering an easy-to-use interface and fast-response applications. All of that, we got it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted Bits Kingdom because of a recommendation. After the first interview, we felt professional and personal trust. These were the determining factors in our decision to hire their services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As usual, we had several meetings at the beginning to go deeper into what we were looking for. We were quickly presented with a prototype, on which we began to contrast our ideas and evolve towards what we were looking for. Our product has evolved and mutated from what we had originally planned. It has become a system of considerable magnitude.

After 18 months of development, pandemic in the middle, we are coming to the end of the initial development. We are aware that it never ends. More than delivery phases, or punctual beta versions, I emphasise the constant relationship and teamwork, an aspect that gave us a real and updated knowledge day by day, with the great advantage of having the information at the moment to make optimal decisions in terms of time and economic resources.

How many resources from the vendor's team worked with you, and what were their positions?

The owner of the company, a project manager, one front-end designer and two programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application is not yet released, so we cannot yet provide concrete results.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate with. We usually did video calls due to our location, which is Barcelona, Spain. About deadlines, we are responsible to move it one time and another, since we evolve the requirements according to our business possibilities and circumstances. Bits Kingdom has provided us with a very convenient and easy-to-use project management tool: Bee Project Manager. This was an aspect that facilitated not only our work and interaction with Bits Kingdom, but also our internal work.

What did you find most impressive or unique about this company?

Trust, personal and professional.

Are there any areas for improvement or something they could have done differently?

I think it could be convenient to incorporate a from the first moment a programmer/analyst provided by the customer (from us).

BACKGROUND

Please describe your company and your position there.

I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

I hired Bits Kingdom to build an online scheduling application.

SOLUTION

How did you select this vendor and what were the deciding factors?

Initially it was the online reviews. Later on I found their communication skills and technical skills to be excellent.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was top develop a functioning web application from the ground up. They used meteor, node js, stripe.

How many people from the vendor's team worked with you, and what were their positions?

Three people. Designer and developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered in a timely manner.

Describe their project management style, including communication tools and timeliness.

We had daily sync up. We used Skype

What did you find most impressive or unique about this company?

Communication skills and Technical skills

Are there any areas for improvement or something they could have done differently?

I cannot think of any. They were excellent all throughout.

BACKGROUND

Please describe your company and your position there.

Our company is a service provider focused on procedures with public organisations and taxes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

Bits Kingdom is responsible for the design and development of our website, according to our requirements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We know Bits Kingdom's owners personally and its work's quality. The deciding factors were technical knowledge, confidence and transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are working with Bits Kingdom in a continuous development project. All the improvements in the platform are being defined by scope and time of delivery. The technology used is javascript.

How many people from the vendor's team worked with you, and what were their positions?

Owner, Project manager, Content manager and 2 full stack developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The MVP was able to sell over USD 3k in the first month.

Describe their project management style, including communication tools and timeliness.

We use Bee, a software platform developed by Bits Kingdom in order to coordinate activities, request information, etc. It's very intuitive and practical.

What did you find most impressive or unique about this company?

They work based on your long term ideas, and they understand business constraints.

Are there any areas for improvement or something they could have done differently?

There's always room for improvements, but we didn't experience major problems working with Bits Kingdom.

BACKGROUND

Please describe your company and your position there.

We are a non-profit dispute resolution organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

We hired Bits Kingdom to develop a highly customized database to allow us to track arbitration and mediation cases we handle. We had unique needs, and required integration with Google Calendar and other Google Suite products.

SOLUTION

How did you select Bits Kingdom and what were the deciding factors?

We found this developer on a freelance website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few online meetings to discuss the project goals and what we needed. Bits Kingdom suggested product features to build into the new database, and provided a detailed quote and timeline for the project. Since the project was completed we have exclusively used Bits Kingdom for routine and not so routine IT maintenance.

How many people from the Bits Kingdom team worked with you, and what were their positions?

We worked mainly with Fabian and one or two assitants.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This database significantly streamlined our in-office workflow, and allowed us to take on more cases without hiring additional staff.

Describe their project management style, including communication tools and timeliness.

Bits Kingdom has an easy to use online interface for ordering work. We communicate through that portal, or through email.

What did you find most impressive or unique about this company?

Bits Kingdom is always responsive and provides a quality work product.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm the owner of my own architecture design firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

Bitskingdom update and redesigned our whole website. It included images for my projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were responsive, creative, and pushed my own boundaries.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kickoff meetings, logo design, color selection, web layout and testing. 100% satisfaction.

How many people from the vendor's team worked with you, and what were their positions?

3. Manager, web designer and graphic designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website became a source of new clients

Describe their project management style, including communication tools and timeliness.

happy, responsive and creative.

What did you find most impressive or unique about this company?

How they understood what I needed and how to implement it

Are there any areas for improvement or something they could have done differently?

Nah, awesome all around

BACKGROUND

Please describe your company and your position there.

My company is a startup where we encourage children to learn all about financial education by saving money.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bits Kingdom, and what were your goals?

We needed a trusted company to develope our entired ideas. I mean, starting from ideation, design and develope of the website, app and social networks managment.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had very good referals about them and convinced us their porfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all we defined a roadmap with many deliverables. The deliveries are Story Telling, mockups (web and mobile) and an app.

How many resources from the vendor's team worked with you, and what were their positions?

- 2 UI/UX designer. - 1 Project Manager - 1 Back end Developer - 2 Front end Developer - 2 Tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not finished yet out project, but we are very happy about the compromise of the entire team and the hight quality standards of the deliverables.

Describe their project management style, including communication tools and timeliness.

They've maintained fluid communication since the beginning of the project. They use differents tools, like whatsapp, Bee (in house project managment tool), mail, etc.

What did you find most impressive or unique about this company?

Dedication, good ideas and compromize.

Are there any areas for improvement or something they could have done differently?

no