BitBytes

Please describe your company and your position there.

We are a compliance company servicing the Retail industry

For what projects/services did your company hire BitBytes, and what were your goals?

We hired BitBytes to create a Web App development from scratch. We consulted BitBytes on all aspects of design and development. Our goals were to create a new money and time saving app that would benefit all retail companies

How did you select BitBytes and what were the deciding factors?

We selected BitBytes from a reference from a colleague. From the beginning, the team at BitBytes were on track with our thinking on the project. Their communication and understanding of the project were first class, and their value for money was excellent

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project was an app that was built to cross-check the invoices created by the suppliers against their agreed price and to email the suppliers any differences in these figures. It is a subscription based app (monthly).

Stripe was the payment processor that was used to process subscriptions. The app was using MERN stack. It was initially designed and the development was done in different milestones.The end result was the app as was originally desired

How many people from the vendor's team worked with you, and what were their positions?

We had 2 full stack developers working on this, Muhammad Musa was the one leading the team

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were delighted with the end result, just as we imagined, plus some more

Describe their project management style, including communication tools and timelines.

The timeline was met as specified, we conversed by email and zoom

What did you find most impressive or unique about this company?

Their understanding of our ideas was excellent. Their communication was timely and nothing was too much for the developers

Are there any areas for improvement or something they could have done differently?

No, we were very happy

Please describe your company and your position there.

I'm the owner of a small web development company. If we face high demand we outsource to multiple independent contractors.

For what projects/services did your company hire BitBytes, and what were your goals?

We hired BitBytes for web development services. The goal was to convert our design into a custom WordPress theme.

How did you select BitBytes and what were the deciding factors?

We had worked with BitBytes on some small tasks before and knew the quality of their work. This was the deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Adobe design to HTML/CSS and then afterwards convert this into a custom WordPress theme.

How many people from the vendor's team worked with you, and what were their positions?

I work closely with both Waqas (CEO) and Jazib (Co-Founder).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No direct measurable outcomes. Conversion of the design was done correctly and the quality of the code was high.

Describe their project management style, including communication tools and timelines.

A project timeline was given at the start. This timeline matched with the actual development time. Most of the communication was through Skype and some through E-mail. Throughout the project we set meetings whenever it was needed. Sometimes only once a week, sometimes every day. Responses on skype pings where very quick and communication is very clear.

What did you find most impressive or unique about this company?

In our experience BitBytes delivers what they tell you. They are flexible and are willing to think along with the project. We haven't had any issues with BitBytes so far.

Are there any areas for improvement or something they could have done differently?

As said before, we haven't had any issues with BitBytes so far and don't have any elements which need improvements.

Please describe your company and your position there.

We are design and development company specialising in mobile apps and websites. I am one of the founders.

For what projects/services did your company hire BitBytes?

As we are growing sometimes we have more work than we can handle. We have used BitBytes over the last year to offset some work by integrating their developers directly into our teams

What were your goals for this project?

We use bitbytes mostly for wordpress and webflow development assistance. We use them to allow us to speed up our delivery for clients who are in a rush

How did you select this vendor?

We found BitBytes through a referral to one of their founders. We have spoken to multiple other companies who are usually much bigger than BitBytes. However, we are yet to find someone who can provide such good quality work in their price bracket

Describe the project and the services they provided in detail.

They have implemented our designs into wordpress and webflow. We would provide them with designs on figma and they would convert them to wordpress themes. This includes integrations with systems like zoho and hubspot

What was the team composition?

We usually have a team of 1-3 people with Bitbytes. This does not usually change.

Can you share any information that demonstrates the impact that this project has had on your business?

We have been able to deliver projects on time and under budget with the help of bitbytes. Initially we only wanted them to add one plugin on wordpress for us. they were so good and professional that we have kept working with them for nearly a year now

How was project management arranged and how effective was it?

We have predominately used trello, asana and teams for communication. The bitbytes guys have always been very responsive to messages even with the time difference that effects us. They are also very good at communicating any local holidays etc that they have so we do not get impacted by that and can preplan

What did you find most impressive about this company?

The most impressive things are their attention to details and how they flag issues. They are a very open team. they will tell us upfront if something we are doing is going to have perfomance impacts in the future. This has saved us countless hours of addtional work by getting things right the first time.

Are there any areas for improvement?

Not a huge amount they can improve. they often come in under budget so that is not an issue. the communication has been really good and they handle the time difference very well.

Please describe your company and your position there.

We are IT Consultancy based in Sydney Australia, We provide solutions on Microsoft Business Application. I am the Director and Principal Consultant

For what projects/services did your company hire BitBytes?

We hire BitBytes for our offshore Software development services and some other non-technical tasks.

What were your goals for this project?

Software development on Microsoft Dynamics 365 CE and PowerApps platform

How did you select this vendor?

We had previously worked with BitBytes for small projects and we were happy with the output so went for ongoing development services with Bitbytes

Describe the project and the services they provided in detail.

Usually, in MS Dynamics 365 CE, we require configuration and customisation of the solution. We design the solution with developers sitting in BitBytes. The development team works on User stories. Team lead own his user stories and provide leadership for the dev's user stories. Onsite manager make sure that the user stories are always available for the team to work on. The onsite manager who is ADot Dynamics staff do QA as well once the dev resource complete their user story.

What was the team composition?

The development team comprises on the team lead and the developers.

Can you share any information that demonstrates the impact that this project has had on your business?

Since we hire BitByte for the development services, we are freed our time to focus on business expansion. We found that BitByte understand the value coming out from this partnership, they are ready to go to any extend for providing the best quality for us

How was project management arranged and how effective was it?

The Offsite manager (project manager) keeps in touch on regular intervals, we discuss the team growth and challenges in the sprints so we can improve. I am happy that we are incorporating the feedback and improving overall value of this partnership.

What did you find most impressive about this company?

Bitbytes understands the value of the partnership and willing to invest to take the partnership to the next level.

Are there any areas for improvement?

There is improvement requires specially around running the projects in Agile and I would say they should be proactive rather than reactive. However, they understand due to the finance limitation, we could not hire the dedicated project manager.

Introduce your business and what you do there.

I am the owner of Sierra Cybersecurity. We are a relatively small business, and I have a handful of independent contractors that work for me. We do security audits and development, both onsite and for websites and online presence.

What challenge were you trying to address with BitBytes?

BitBytes has provided web development services to help support our business, helping us to build security-focused web applications. We do a lot of work in the medical field, including our current project, which is creating a rehabilitation center cataloging database.

What was the scope of their involvement?

When we take on a project with a client, we meet with them and write up all of the requirements that we need for the project. I translate that outline to the developer level and deliver that to their team, whether it’s a single page application, whether it uses JavaScript or Ajax, or requires reducing page loads in whatever way possible.

They take on whatever portion of it they feel equipped to handle, which might be the entire project but might just be a database, or a Laravel framework since that is one of their particular specialties. Once we nail down the details, they get to work on it and deliver the finished version of whatever they took on.

What is the team composition?

I work closely with both Waqas (CEO) and Jazib (Co-Founder).

How did you come to work with BitBytes?

Originally, we found them on Upwork, and we decided to continue with them based on the success of our early work together.

How much have you invested with them?

The total cost of our projects together has been around $25,000.

What is the status of this engagement?

We started around March 2018 and are continuing to work together.

What evidence can you share that demonstrates the impact of the engagement?

We don’t keep direct metrics on the results of their work, but when you compare the amount of time it would take me or any of our local developers to do the work they deliver for us, it’s clear that we are saving incredibly on the efficiency of their services. The level of cost-effectiveness that they provide has significantly benefited our operations as an organization.

How did BitBytes perform from a project management standpoint?

Our teams are always in close contact throughout the work, usually checking in every 2–3 days about our progress towards various milestones. We use Trello to track those and make sure everyone is on the same page and that the code can be reviewed by my team as we go.

Beyond that, our teams maintain relatively consistent communication using email, Skype, and Zoom. They are incredibly responsive to our messages given the time difference between the teams, demonstrating a really impressive willingness to work on our terms.

What did you find most impressive about them?

As a team, they are incredibly open and transparent about their process and capabilities. They stick to what they say they will deliver, and they’re always able to deliver it within schedule and budget, regardless of the real hours they have to put in which we really appreciate.

Are there any areas they could improve?

No, I don’t really think there are any elements of their work that need to be improved.

Do you have any advice for potential customers?

Spend a little extra time on the frontend of the project laying out exactly what you want. It always pays to plan out the flow and details of the application of the development as far in advance as you can.

Please describe your company and your position there.

I am the owner of a company specializing in Umbraco development

For what projects/services did your company hire BitBytes, and what were your goals?

Due to changes in the team we had not enough capacity to finalize the project.

How did you select BitBytes and what were the deciding factors?

Bitbytes was our backend development team for the web project and made us deliver the project in time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked in an agile way. As there knowledge of the particular software (Umbraco) was limited at that time, we worked together with them. Regular technical reviews were performed and they adapted their way of working accordingly.

How many people from the vendor's team worked with you, and what were their positions?

two developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was migrated in time to the new platform as promised to the endclient.

Describe their project management style, including communication tools and timelines.

The main contact spoke very clear and understandable english. in our regular meetings he made sure everything was well understood

What did you find most impressive or unique about this company?

Our contactperson made sure he delivered what was promised.

Are there any areas for improvement or something they could have done differently?

Their umbraco knowleddge certainly lacked in the beginning of the project. But that was well comunicated and a plan was put in place to circumvent this issue.

Please describe your company and your position there.

We create all kinds of graphic and digital design solutions for clients worldwide.

For what projects/services did your company hire BitBytes, and what were your goals?

We have worked with BitBytes on many projects for a few years. The goal was website development that surpasses our clients expectations.

How did you select BitBytes and what were the deciding factors?

We viewed their work and required additional team members who could assist us in various web development projects or varying functionalities and scopes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress websites with e-commerce as well as booking forms and calendars etc. Most of these projects allowed for

How many people from the vendor's team worked with you, and what were their positions?

Generally I deal directly with Waqas who is their business development manager and co-founder

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Fantastic attention to detail. Great design skills and really sharp eye for design generally. 

Describe their project management style, including communication tools and timelines.

Excellent Communication Timeline deliveries are always ahead of time

What did you find most impressive or unique about this company?

Their communication skills and speed of responses were top-notch.

Are there any areas for improvement?

Not really.