What evidence can you share that demonstrates the impact of the engagement?
We don’t keep direct metrics on the results of their work, but when you compare the amount of time it would take me or any of our local developers to do the work they deliver for us, it’s clear that we are saving incredibly on the efficiency of their services. The level of cost-effectiveness that they provide has significantly benefited our operations as an organization.
How did BitBytes perform from a project management standpoint?
Our teams are always in close contact throughout the work, usually checking in every 2–3 days about our progress towards various milestones. We use Trello to track those and make sure everyone is on the same page and that the code can be reviewed by my team as we go.
Beyond that, our teams maintain relatively consistent communication using email, Skype, and Zoom. They are incredibly responsive to our messages given the time difference between the teams, demonstrating a really impressive willingness to work on our terms.
What did you find most impressive about them?
As a team, they are incredibly open and transparent about their process and capabilities. They stick to what they say they will deliver, and they’re always able to deliver it within schedule and budget, regardless of the real hours they have to put in which we really appreciate.
Are there any areas they could improve?
No, I don’t really think there are any elements of their work that need to be improved.
Do you have any advice for potential customers?
Spend a little extra time on the frontend of the project laying out exactly what you want. It always pays to plan out the flow and details of the application of the development as far in advance as you can.