Binerals

Please describe your company and your position there.

COO, Our company specializes in delivering intelligent outsourcing services through a combination of machine learning and human-powered activities.

We are able to help improve the productivity of your business by providing affordable options and smart customer support services which also help to dramatically improve your bottom line.

For what projects/services did your company hire Binerals?

We provide you with world class back-end services including an intelligent machine learning communication solution, messaging systems, moderation, live chat, virtual assistants, a robust SMS-based calendar management system as well as voice, email and text based customer support.

Our admin tool to handle those massive database had to be improved - both backend and frontend, additionally we used ML consultancy from Binerals.

What were your goals for this project?

1. To reduce the costs on the platform support
2. To increase ML influence on thew internal B2B products; to cut the staff who handled it previously manually;
3. To increase the speed & the accuracy of the analytics tools;
4. To protect our IP from the potential hacking;
5. To optimize managers time spent on tech problems;
6. To optimize costs on tech team

How did you select Binerals?

They have an outstanding reputation proved by my colleagues in the industry. Also their portfolio and each member's CV covers great high load projects, years of experience, familiarity with the latest technologies.

One of the main point was the involvement of their COO & CTO into the process. They were speaking with "numbers" and helped to predict financial improvements for our company from this partnership.

Describe the project in detail.

Working within a complex architecture, Binerals coded a professional marketing and data analysing platform. The platform features a complex payment system, ensuring the platform’s security and compliance.

They installed and maintained anti-malware as well. The team also moved and consolidated multiple servers to a more flexible cloud-based server. Other details are under NDA.

What was the team composition?

1 PM 2 Frontend developers 3 Backend developers 2 QA 1 Architect

Can you share any outcomes from the project that demonstrate progress or success?

They quickly understood our network issues, came up with a plan, and executed flawlessly.

1. Since the company implemented the auto-scaling option provided by the Binerals team, we have not experienced any downtimes in our system. The team's experience with AWS was immediately apparent as they developed and executed a flawless plan. With their excellent work ethic, they made sure that the flow, security, and performance control are always in great shape.
2. Binerals team has used React to develop the frontend of a web application. They then implemented APIs and integrated it with the rest of the application.
3. We saved around 20% of the costs on operators thanks to the new ML models.
4. We reorganised internally our PM department who don't need to handle tech problems/bugs/downtimes etc. troubles any longer and are focused on bigger goals for the company.
5. The platform received positive feedback from customers, particularly for being attractive and easy to use. It allowed us to increase the capacity of the "done" tasks for the clients already on 15% and it keeps growing.

How effective was the workflow between your team and theirs?

Binerals team employs a communicative team and takes a straightforward approach, which has resulted in an effortless workflow. With their deep understanding of project needs and helpful suggestions, they delivered a platform that turned out to be better than the original concept.

Working with their team was easy but what sets them apart is their English proficiency, professionalism, and the involvement of their COO & CTO.

What did you find most impressive about this company?

Their knowledge of ML and the best practices they used was impressive. We could not only count on the quick action of the team, but also on substantive support for the designed solutions.

Binerals is exactly what we sought in a partner. Their team listens to us and documents everything. Even when they’re working on several different things, they meet all of our deadlines. I am very satisfied with the work and whole experience.

Are there any areas for improvement?

The team requires some time at the very beginning to get familiar with all project details. But quality, stability, cost effectiveness and meeting the deadline - were top 4 key factors for us and it was met at the end.

Our budget was exactly the same at the end of the project as the pricing offer which we've got after Binerals team has finished studying the project.

Please describe your company and your position there.

I am a Head Of Marketing at marketing company. We provide the ultimate platform for monetising all your dating traffic

For what projects/services did your company hire Binerals?

We hired Binerals to develop an experimental prototype of an anti-fraud engine that would save money by not paying for fraud leads.

What were your goals for this project?

Analyze incoming user information and respond to business threats quickly with the help of smart notifications and different types of moderation queues.

How did you select Binerals?

We met them through one of our partners at the Affiliate conference, and their previous expertise and projects experience seemed to be the right fit to what we were trying to achieve.

Describe the project in detail.

We relied on Binerals to build a fraud prevention system that could respond to three central interactions. We wanted the software to analyze incoming user information for suspicious patterns and check blacklists with 3rd party providers to pre-qualify and label leads.

On further steps, the system analyzes user behavior on-site and sends out notifications when suspicious activity is detected. Finally, it helps moderators and marketers to respond to business threats quickly with the help of smart notifications and different types of moderation queues.

To facilitate those interactions, we had to define and build a list of rules to map to those requests. We had to come up with all of the different ways that users might trick the system. We had to build out that database as well to make it as user-friendly as possible.

What was the team composition?

I worked primarily with Igor (CMO, Binerals) and one ML/AI developer.

Can you share any outcomes from the project that demonstrate progress or success?

This system serves us well as a marketing tool to this point. That fraud-prevention system is undoubtedly helpful and saved us a ton of money. It has enormous potential to become a stand-alone service for other businesses.

How effective was the workflow between your team and theirs?

Igor was very good in terms of responsiveness, with really great developer to hand when technical issues had to be discussed. Very effective, never had to wait or had a feeling that there was an unnecessary delay.

What did you find most impressive about this company?

The team delivered the functionalities the way we wanted them to be implemented. Binerals team is very easy to work with, punctual and precise, but also understanding and flexible. Human side of this IT company impressed us the most.

Are there any areas for improvement?

Nothing I can think of right now. We have a very productive cooperation with this team. I would re-hire them for similar project if something comes up and our in-house developers are overloaded. 

Please describe your company and your position there.

I'm CIO of GTI Holding which is mainly involved in transportation businesses.

For what projects/services did your company hire Binerals, and what were your goals?

We had an idea of a new type of social network and wanted to create a MVP to visualize the idea. Further on, based on the test results, we decide to continue the project.

How did you select Binerals and what were the deciding factors?

We had several small projects with the guys and were always satisfied with their work, so we decided to choose them for a larger project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Binerals has been working on creating a web and mobile site. Technologies used are React and Relay (GraphQL) for the frontend, PHP7 and yii2 based framework, GrapQL, MySQL, REdis, Rabbit, Elastic Search, etc for the backend on AWS. The backend is designed for very high loads, since it is planned to attract a very large number of users. They also make mobile applications for iOS and Android on React Native.

How many people from the vendor's team worked with you, and what were their positions?

System architect, devOps engineer, backend, frontend and applications senior developers, UI/UX Designer, illustrator and project manager. Binerals marketers were also attracted.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A goal was to build an MVP and launch the product into the market to get users feedback. The result exceeded all expectations. Binerals team made a really great product and we decided to continue the development. The process of MVP development was great - from the initial discussions and estimation to the working process, communication, etc. Top-notch team!

Describe their project management style, including communication tools and timelines.

We used Telegram and emails for daily communications. Also we conduct monthly calls to analyze the work done and plans for the next month. We use Jira for project management, Bitbucket for source code. Video conferences over Zoom and Google Meets.

What did you find most impressive or unique about this company?

The team understands our ideas at a glance and helps describe and implement them exactly as we imagined it. This is an incredible synergy of our aspirations and their hard work and professionalism.

Are there any areas for improvement or something they could have done differently?

For a while, we could not find a common language with the illustrators, we changed several of them, but have not yet come to any result. I would like to see a better selection of personnel for this direction, as it happens among technical teams.

Please describe your company and your position there.

Im the CEO of Adthorized

For what projects/services did your company hire Binerals, and what were your goals?

We hired Binerals to design a dating site for us

How did you select Binerals and what were the deciding factors?

i had a good business relationship with the owner and i knew that he has been in the dating industry for years and have done similar projects in the past, which gave me the confidence that they can do a good job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work entailed a design of a dating website, an api connection with a few of our partner and a backend in which we can control certain features in the website and where we can download logs and an overview of the data from the users. Also certain rules on the website has been implemented to only send us qualified users and filter out the less valuable ones.

How many people from the vendor's team worked with you, and what were their positions?

2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The datingwebsite is still in testing phase, so to be honest we dont have results yet.

Describe their project management style, including communication tools and timelines.

Communication was good. They kept me posted about all the steps and were very helpful.

What did you find most impressive or unique about this company?

communication and design of the website

Are there any areas for improvement or something they could have done differently?

Mmm i couldnt name one