Binari Suite

BACKGROUND

Please describe your company and position.

I am the Project Officer of a Planning Organization

Describe what your company does in a single sentence.

A professional organization that brings together planners across Indonesia to advance sustainable and inclusive development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Binari to accomplish?

• revamp & redesign old website to responsive & modern design
• improve performance and security on new website

SOLUTION

How did you find Binari?

Online Search

Why did you select Binari over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Binari were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was responsible for overseeing a website redevelopment project in collaboration with Binari.

The scope of the project included:

• Reviewing and assessing the limitations of the previous website
• Provide new design with more modern look and mobile screen support (responsive)
• Optimizing website performance and also improve SEO onpage feature
• Web maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• web design responsiveness
• we also do benchmarking on core web vitals score to measure SEO on-page feature and other aspect like best practice & accessibility
• end user feedback were good for our new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive to our feedback and needs, often offering practical solutions and accommodating changes without compromising progress. Communication was smooth and professional, and they showed a good understanding of our organizational context and expectations.

Binari was also flexible and generous in accommodating requests from our stakeholders, often going the extra mile to support our needs without charging additional fees. This made the collaboration feel truly supportive and solution-oriented.

What was your primary form of communication with Binari?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Binari was their combination of technical expertise and client-oriented attitude. They didn’t just deliver what was asked, they also took the time to understand our goals and provided thoughtful input that added real value to the project.

Their flexibility, responsiveness, and willingness to accommodate stakeholder requests, without additional cost, demonstrated a strong commitment to partnershipwith us as thei client.

Are there any areas for improvement or something Binari could have done differently?

Overall, we were very satisfied with Binari’s work.