your success is our business

We are a digital agency that creates web, social and strategic communication projects focused on development, design and marketing, we help brands and companies stand out in digital media.

With more than ten years of market experience and more than 1000 customers worldwide. We work day and night with all our love and passion to make the success of our clients our business.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Santiago, Chile
headquarters
  • av las condes 10465
    Santiago, RM 7550000
    Chile

Portfolio

Key clients: 

SERVIPAG, BCI, UAI, UGM, INDH, SONDA, KFC, TURISTIK, FALABELLA, ENEL

ENTEL Image

ENTEL

Campaña de marketing digital para ENTEL, con el objetivo de potenciar las conversiones desde las redes sociales, google adwords y páginas referidas. Así poder convertir a las visitas o leads en clientes.

RHEEM Image

RHEEM

Empresa de venta de termos y calefón. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio ecommerce web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

 

PRAXIS Image

PRAXIS

Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

PANAMERICANA HOTELES Image

PANAMERICANA HOTELES

Hotel con presencia en casi todo Chile. Se desarrolló un sitio para cada hotel una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

IMANANTIAL Image

IMANANTIAL

Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes. Actualmente se mantienen las redes sociales, SEO y SEM.

GRUPO HUMANIA Image

GRUPO HUMANIA

Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

COLEGIO SANTA CRUZ Image

COLEGIO SANTA CRUZ

Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

AMABLE HOTELES Image

AMABLE HOTELES

Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

AGRICOM Image

AGRICOM

Empresa líder de exportación de frutas y verduras a nivel mundial. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

ILAN Image

ILAN

Empresa de venta de dulces y chocolates traídos desde Argentina. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio ecommerce web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

PATIOAZUL Image

PATIOAZUL

Empresa de venta de productos naturales para aliviar molestias y síntomas de distintas enfermedades. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio ecommerce web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

CROSS NUTRITION Image

CROSS NUTRITION

Empresa de venta de artículos naturales para deportistas. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio ecommerce web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

BOZZO Image

BOZZO

Empresa de venta de artículos 100% de cuero. Se realizó una estrategia personalizada, junto a una asesoría completa, para así comprender todo sobre la empresa, estudiar a la competencia y buscar las últimas tendencias y tecnologías para poder desarrollar un sitio ecommerce web moderno, elegante, auto administrable y hermoso, que convierta visitas en clientes.

WINTERI Image

WINTERI

Empresa de arquitectura especializada en el sur de chile. El objetivo de este proyecto fue reflejar el espíritu sureño, pero a la vez verse elegantes y modernos. Mensualmente los acompañamos con posicionamiento web orgánico SEO, Adwords e Instagram.

UGM Image

UGM

Universidad con gran prestigio y antigüedad en el mercado chileno. El objetivo fue desarrollar una nueva imagen, un sitio más moderno que esté preparado para el alto trafico que tiene día a día. Mensualmente los acompañamos con soporte y servidores de última generación optimizados para la rápida carga del sitio.

TPM Image

TPM

TOMATE PALTA MAYO, restaurant que trata a los clientes como amigos y necesitaba generar un sitio web atractivo pero cercano a la vez. Que muestre imágenes de alta calidad y la información más relevante para el cliente. Mensualmente los acompañamos con posicionamiento web SEO, servidor y Google Adwords.

INDH Image

INDH

Instituto nacional de los derechos humanos. El objetivo fue desarrollar un nuevo sitio web e intranet, un sitio más moderno que esté preparado para el alto trafico que tiene día a día. Mensualmente los acompañamos con soporte, seguridad, mantención y servidores de última generación optimizados para la rápida carga del sitio.

Dolly Image

Dolly

Sitio especializado en venta de ropa y calzado por internet. El objetivo fue crear un sitio visualmente atractivo y limpio, que esté optimizado para posicionarse bien en Google, en conjunto con una estrategia de marketing para garantizar altas ventas mensuales con su ecommerce.

Dellorto Image

Dellorto

Empresa líder en fabricación de diversos tipos de vidrio. El objetivo de este proyecto fue plasmar mediante un diseño limpio, elegante y moderno la tecnología que tienen para ofrecer como empresa. Luego con una asesoría en marketing digital, hosting y mantención nos aseguramos día a día que destaque de la competencia.

Reviews

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WordPress Dev Project for Real Estate Company

"The website was a great presentation of our company’s image."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2017
Project summary: 

BigBuda Digital Agency developed a WordPress website for a real estate company.

The Reviewer
 
1-10 Employees
 
Santiago, Chile
Co-Founder, Real Estate Company
 
Verified
The Review
Feedback summary: 

The team at BigBude Digital Agency met expectations, delivering a high-quality and well-designed website. They’re trustworthy and hardworking. Customers can expect a professional team that meets deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a freelance journalist that works in content development for digital channels in the tech and human resources sectors. I also am one of the founders of a family real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BigBuda Digital Agency?

We hired BigBuda Digital Agency to develop the real estate company’s site.

SOLUTION

What was the scope of their involvement?

Their team built the company’s website using WordPress.

What is the team composition?

We worked with two members of their team.

How did you come to work with BigBuda Digital Agency?

Previously, I had a positive experience with their team working on a newsletter. They’re an innovative agency that’s professional and takes their work seriously. Since I worked with them before, I knew that they were trustworthy.

How much have you invested with them?

We’ve invested between 1 million–2 million pesos (approximately $51,000–$102,000 USD).

What is the status of this engagement?

We started working with them in 2017 and continued the engagement with smaller projects and maintenance work. All of those projects have concluded.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we don’t have concrete metrics to evaluate their services, I can say that what they do is done right. The website was a great presentation of our company’s image. They understand the importance of an image through their design skillset.

How did BigBuda Digital Agency perform from a project management standpoint?

The team at BigBuda Digital Agency met all the deadlines.

What did you find most impressive about them?

I thought our collaboration was great.

Are there any areas they could improve?

I couldn’t say anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev & Graphic Design for Consulting Firm

“They were very serious about deadlines.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2018
Project summary: 

BigBuda Digital Agency provided development and graphic design services to a people development consulting firm. Deliverables included a WordPress website, a book, and business cards.

The Reviewer
 
11-50 Employees
 
Santiago, Chile
Ricardo Lama
Director, HuX
 
Verified
The Review
Feedback summary: 

The site continues to garner high praise from users, despite being launched more than two years ago. BigBuda Digital Agency adhered to deadlines and remained receptive to feedback and change requests. They ultimately facilitated a satisfactory client experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner and manager at a consulting firm. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BigBuda Digital Agency?

We hired BigBuda Digital Agency to develop our website.

SOLUTION

What was the scope of their involvement?

BigBuda Digital Agency developed a WordPress website. They also created a book and business cards. 

What is the team composition?

We worked with two people.

How did you come to work with BigBuda Digital Agency?

They were referred, and we decided to work with them because they had high-quality graphics.

How much have you invested in them?

My company spent around $1,000.

What is the status of this engagement?

This project took place about two years ago. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re constantly receiving positive comments on our website.

How did BigBuda Digital Agency perform from a project management standpoint?

They were very serious about deadlines. At one point, I wasn’t very happy with some things, but I just told them, and they reviewed and changed those things. It was great after that.

What did you find most impressive about them?

Even though the site was developed two years ago, we still receive good feedback. 

Are there any areas they could improve?

I couldn’t say anything; we are pretty satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Wordpress Dev & Branding for Medical Imagery Solutions Co

"They developed projects of outstanding quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019 - Ongoing
Project summary: 

BigBuda Digital Agency developed a WordPress website to establish a unique brand identity for a medical imagery equipment company. The team provided guidance and created a custom theme following requirements.

The Reviewer
 
1-10 Employees
 
Viña del Mar, Chile
Billy Sanchez Olivares
Manager, AI Medical
 
Verified
The Review
Feedback summary: 

BigBuda Digital Agency delivered an intuitive website and a distinct brand image, both of which receive positive feedback from clients. The team is accessible and responsive to establish a supportive partnership. They are affable and attentive, resulting in ongoing engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and general manager of AI Medica—a company dedicated to importing, selling, installing, and repairing medical imagery equipment such as X-rays and ultrasound machines.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BigBuda Digital Agency?

We needed a company to develop our website and design our corporate image. We had ideas and sought a company to help us stand out in the market.

SOLUTION

What was the scope of their involvement?

BigBuda Digital Agency developed our website. We tried different templates as it’s based in WordPress. Once we found the template that we most liked, their team customized the platform to fit our needs. They also gave suggestions to help us.

What is the team composition?

We worked with at least five people from BigBuda Digital Agency.

How did you come to work with BigBuda Digital Agency?

Since we’re based in Viña del Mar, I looked for a service provider in Santiago. I interviewed four different companies, but BigBudda Digital Agency’s proposal was the most professional and fit our budget.

How much have you invested in them?

We spent between $2,500–$3,000 with them so far.

What is the status of this engagement?

We started the project in February 2019 and continue to collaborate on new projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BigBuda Digital Agency created an amazing cover letter and a corporate image that made a great impression on all of our clients. We hear compliments about our website, specifically that it’s dynamic, functional, and easy to navigate. Given the great feedback from our clients, we’re completely satisfied with their team. The engagement’s great.

How did BigBuda Digital Agency perform from a project management standpoint?

We communicate via email, WhatsApp, and phone. They’re always available and reply promptly. Their team’s empathic and present.

What did you find most impressive about them?

They developed projects of outstanding quality. We checked their portfolio and it contains at least 20 high-quality sites for other important companies in our country. I don’t have anything but positive feedback for them.

Are there any areas they could improve?

It’s hard to say but the price could be improved. They’re more expensive than other companies but provide high-quality service, making the cost worthwhile.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Email & Digital Marketing Services for University

"We could see the impact of their services immediately."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2019 - Ongoing
Project summary: 

BigBuda Digital Agency handles mailing services for the alumni affairs office at a university. Moving them from Microsoft Outlook, BigBuda Digital Agency now acts as their digital marketing mailing service.

The Reviewer
 
500 -1000 Employees
 
Talca, Chile
Jonathan Hernandez
Alumni Affairs Coordinator, Universidad del Talca
 
Verified
The Review
Feedback summary: 

BigBuda Digital Agency's services had an immediate impact. Their reply rate has doubled and emails go out quicker as the workflow is automated, removing tedious work from the office. BigBuda Digital Agency is communicative and responsive, although they could update their email creation options.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at Universidad de Talca, a superior studies institution in Chile. I work in the alumni affairs office. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BigBuda Digital Agency?

We hired them for mailing services. We used to do that manually before through Microsoft Outlook, and it was difficult. Because of this, we started looking for companies to help us out.

SOLUTION

What was the scope of their involvement?

BigBuda Digital Agency acted as our digital marketing mailing service. 

What is the team composition?

We worked with two people.

How did you come to work with BigBuda Digital Agency?

Another division of our university was working with them. We consulted with them, and they gave us a good reference on BigBuda Digital Agency’s services.

Also, as a university, we can’t have contracts with too many different companies. Because of this, we decided to work with them as they were an available choice with a positive reference.

How much have you invested in them?

In our first two years, we annually spent 1.5 million Chilean pesos (approximately $1,800 USD). Our total investment with them is roughly 10 million Chilean pesos (approximately $12,300 USD).

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We could see the impact of their services immediately. Before, we didn't have a good reply rate because we didn’t manage to send all the emails that we needed to. It was tedious work and hard to achieve. After we started using BigBuda Digital Agency’s mailing services our reply rate almost doubled, and we were able to reach a lot more people.

We are also able to create emails ourselves, add pictures, and download links. We can also check statistics of how many emails have been opened, such as who has opened them, who replies to them, etc.

Their work has been very helpful to us. Because of BigBuda Digital Agency, we have been able to collaborate across other divisions of the university and create reports and metrics for all of us.

How did Bigbuda perform from a project management standpoint?

It has been a great experience. We haven’t had any inconveniences, they always reply promptly and solve any issues that we may have very quickly.

What did you find most impressive about them?

They are always in permanent contact with their clients. Whenever I have any issues, they call me right away. That creates a sense of fidelity with the company. 

Are there any areas they could improve?

I would like to have more options for email creation. That has remained pretty static during the past few years.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev for Law Firm

“I was not happy with their work.”

Quality: 
2.0
Schedule: 
2.0
Cost: 
4.0
Willing to refer: 
1.0
The Project
 
Less than $10,000
 
Apr. - Oct. 2018
Project summary: 

BigBuda Digital Agency created a website using WordPress for a law firm. They used templates for the platform.

The Reviewer
 
51-200 Employees
 
Santiago, Chile
Marketing & Business Dev Manager, Law Firm
 
Verified
The Review
Feedback summary: 

The partner was unsatisfied with the website. Expectations for the platform included customized designs, so the use of templates was displeasing. Besides an initial meeting, BigBuda Digital Agency did not communicate throughout the project. As a result, the platform had to be rebuilt.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at a law firm of about 200 employees. I’m in charge of marketing and business development.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BigBuda Digital Agency?

We hired them to develop a new website for us.

SOLUTION

What was the scope of their involvement?

They created our website using WordPress so it didn’t need a lot of development efforts.

What is the team composition?

I worked with a team of two people.

How did you come to work with BigBuda Digital Agency?

We had several options and decided BigBuda Digital Agency’s designs were the best. We chose them because we thought their visual skills could improve our firm’s image. Also, we noticed they developed a site for another law firm, so they were knowledgeable about our industry.

How much have you invested in them?

We spent around $7,500.

What is the status of this engagement?

We worked with them from April–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results of the project were not adequate, we had to hire a second company to fix it. BigBuda Digital Agency told us they’d create a customized site, but we realized later on that they had used online templates. This forced us to reorganize and change our website. The project manager didn’t communicate our needs to the developer, so I had to get in touch with the developer directly.

How did BigBuda Digital Agency perform from a project management standpoint?

Because they’re a small company, we met the owners and project manager at our first meeting. However, we didn’t hear from our project manager for the remainder of the project. If they want to grow and improve, they should increase their staff.

What did you find most impressive about them?

I was not happy with their work.

Are there any areas they could improve?

They set more expectations than they can meet.

3.0
Overall Score
  • 2.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 2.0 Quality
    Service & deliverables
  • 1.0 NPS
    Willing to refer

Web Redesign for Infrastructure Engineering Company

"They managed the technical concept very well. They are very confident."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Jan. 2020
Project summary: 

Bigbuda revamped a website with a new design and improved functionality.

The Reviewer
 
1000+ Employees
 
Santiago, Chile
Commercial Chief, Engineering Firm
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the new website’s appearance, and they praise Bigbuda for their technical expertise. Customers can expect a partner that’s committed to deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a commercial assistant at an engineering firm based in Chile that works in different countries in Latin America.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Bigbuda?

We had a website that was a bit outdated. We developed it about 5 years ago and had never updated it. It didn’t look good commercially, so we were looking to create a new website with better design and functionality.

SOLUTION

What is the team composition?

There was a project manager, a designer, and a web developer.

How did you come to work with Bigbuda

We did some web research and chose four companies that seemed to be the best in the area. We interviewed all of them and ended up choosing Bigbuda. They stood out because they seemed to be a better fit for what we were looking for and had a great image.

How much have you invested in them?

We spent 5,000,000 pesos ($269,100 USD).

What is the status of this engagement?

We started working with them around October or November last year, and the website was finished in January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It has been positive so far. The site looks nice, and the design is very good. However, the site hasn’t been launched yet so we will have more feedback after that.

How did Bigbuda perform from a project management standpoint?

We used Google Meet; it was all very efficient. We had a meeting to define everything right away. Later on, we had to use a call center to communicate with them, which, to me, makes the communications a little bit cold, but it worked well in the end.

What did you find most impressive about them?

The managed the technical concept very well. They are very confident.

Are there any areas they could improve?

I found them a bit distant at the end of the project. Maybe they were very busy. They still responded, though, and the project was delivered.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev for Boutique Persian Rug Store

"They are very up to date with all technological advances..."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

Picking up from where another vendor left off, BigBuda Digital Agency built a new website and web pages for a rug store. The site was built with WordPress. Their team fully built out the company's web presence. 

The Reviewer
 
1-10 Employees
 
Santiago, Chile
Owner & Manager, Piso Urbano SPA
 
Verified
The Review
Feedback summary: 

BigBuda Digital Agency's website works perfectly and has no issues with speed or reliability. Whenever something comes up, their team responds immediately. Communication is excellent and they have a knack for suggesting innovative new ideas. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner and general manager at Piso Urbano. We are a Persian Rugs boutique store.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BigBuda

About five years ago, we decided that we needed to have a presence on the web and on social media networks. The first step was to create our website. We started this project with a company but we didn’t have a very good experience. After this failure, we did some research and found BigBuda Digital Agency. They were very accessible and open to our needs and goals.

SOLUTION

What was the scope of their involvement?

They use WordPress to develop our website.

What is the team composition?

They had around four members in total.

How did you come to work with BigBuda?

There are so many vendors to choose from that sometimes it’s a matter of luck. However, I found them very open and willing to listen to their clients. That made me really trust them. 

How much have you invested in them?

Currently, we have a monthly fee of $300 USD for the site´s maintenance. The site itself had a higher cost.

What is the status of this engagement?

We worked with them in 2015. Since then, we've continued working with them on new updates for the site. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site works perfectly. We've been upgrading it constantly, and they're always improving on details such as the site’s speed. Also, having the website is very important for us, as we communicate a lot through it. 

How did BigBuda perform from a project management standpoint?

They are in constant communication with us, always suggesting new things and the best and most modern updates. Whenever we’ve had any issue with it they respond immediately.

What did you find most impressive about them?

They are very up to date with all technological advances and can skillfully position themselves in the market.

Are there any areas they could improve?

I ‘m very satisfied with their work. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev for Pediatric Clinic

"The team at BigBuda Digital Agency has clear processes in place."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
2017
Project summary: 

A pediatric clinic hired BigBuda Digital Agency to develop a WordPress website. The team also built a booking platform for the clinic.

The Reviewer
 
1-10 Employees
 
Santiago, Chile
Vereny Bartsch Grace
Director, Clínica El Bosque
 
Verified
The Review
Feedback summary: 

They delivered a user-friendly platform with no bugs or issues. Their transparent approach complemented BigBuda Digital Agency’s project management style. Customers can expect a skilled team that meets deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & manager of a pediatric clinic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BigBuda Digital Agency?

We hired BigBuda Digital Agency to develop the clinic’s website. We were looking for a site that we could manage ourselves.

SOLUTION

What was the scope of their involvement?

The team at BigBuda Digital Agency developed our website using WordPress. They also developed a booking platform for us.

What is the team composition?

We worked with four or five different people.

How did you come to work with BigBuda Digital Agency?

They were referred to us. We checked their website and interviewed them along with other companies. After that, they seemed to be the best option and had excellent IT support capacities.

How much have you invested with them?

We spent around $2,500.

What is the status of this engagement?

Our engagement with BigBuda Digital Agency took place during 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They met our expectations, delivering a simple website that’s easy to use. It’s never shut down or had any issues.

How did BigBuda Digital Agency perform from a project management standpoint?

From a project management standpoint, everything went well. I would’ve liked for them to visit us instead of having to visit their offices.

What did you find most impressive about them?

The team at BigBuda Digital Agency has clear processes in place. They were good at showing the progression. They were also excellent at meeting deadlines.

Are there any areas they could improve?

As I mentioned, going to their office was a bit difficult for us. I believe having them visit their clients would be more beneficial. Their price could also be more reasonable. We had a few adjustments and changes to make to the site, which led to a rise in cost.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Design & Branding for Property Management Company

"Everything they created worked well."

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
October 2019
Project summary: 

BigBuda Digital Agency provided web design, branding, and digital marketing support for a real estate company. Their team also intermittently helped with video creation and social media management.

The Reviewer
 
11-50 Employees
 
Santiago, Chile
Javier Saieh
General Manager, Viel Property Management
 
Verified
The Review
Feedback summary: 

BigBuda Digital Agency provided high-quality materials. Despite a combusting internal political situation that was outside of their control, they met all deadlines. The communication could've been better, but otherwise they were a very competent organization.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the general manager at Viel Property Management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BigBuda Digital Agency?

We've been working with them on digital marketing projects for a while.

SOLUTION

What was the scope of their involvement?

Initially, they worked on Google Ads, social media, among other things. However after the country passed through some social conflicts, we restricted the budget. Still, we continued working on our website’s design, video creation, and some branding efforts

What is the team composition?

They have around five members. 

How did you come to work with BigBuda Digital Agency?

It's very simple: they're the ones who rank first on Google as a digital marketing agency without paid publicity. After finding them, I contacted them. They seemed very professional and had a great portfolio, so I decided they were our best choice. 

How much have you invested in them?

We invested around $10,000 USD.

What is the status of this engagement?

We started working on them since the beginning of October and continue working with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It's been excellent. Despite the crisis, they're very punctual. They still managed to meet all deadlines during a difficult situation for everyone. I don’t know how they did that. 

How did BigBuda Digital Agency perform from a project management standpoint?

Project management and communications are not their greatest strength, but they still find a way to make things work. As for deadlines, as I mentioned, they were very strict. 

What did you find most impressive about them?

Everything they created worked well.

Are there any areas they could improve?

They could be more organized.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web & Digital Marketing for Dog Clothes Store

"I feel really confident about working with Bigbuda Digital Agency."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019 - Ongoing
Project summary: 

Bigbuda Digital Agency designed a dog clothes retailer’s logo. Their role has since expanded to designing and building a website, managing social media campaigns, and providing SEO.

The Reviewer
 
1-10 Employees
 
Chile
Maria Ruiz-Tagle
Founder, Frenchie Fashion
 
Verified
The Review
Feedback summary: 

The logo’s quality has satisfied the client with Bigbuda Digital Agency’s quality of work. The team delivers valuable feedback on ideas and explains their processes in layperson’s terms with patience. Their responsiveness, diligence, and professionalism stand out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Frenchie Fashion, an e-commerce store that sells clothes for French bulldogs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bigbuda Digital Agency?

I needed help at first with designing my logo.

SOLUTION

What was the scope of their involvement?

Since designing the logo, Bigbuda Digital Agency has gotten involved in building my website and providing digital marketing through social media and SEO. 

We’re working on the website right now. I’ve given their team the content that needs to go up, and they’ve started the designs. Once the developers get involved, Bigbuda Digital Agency estimates it’ll take a month and a half.

The digital marketing component hasn’t started yet. For social media, we’ll be targeting Facebook, LinkedIn, and Instagram. Bigbuda Digital Agency is going to design the content and manage our campaigns. We’re going to start with organic SEO strategies soon as well.

What is the team composition?

We have two designers and two developers working on the website. Another team involves two people who will manage our social media and SEO. 

How did you come to work with Bigbuda Digital Agency?

I found them on Google. They were on the front page with five-star reviews, and I wanted to go with the best. They’re a little expensive, but they deliver good quality work.

How much have you invested with them?

We’ve spent $4,000 on the website and logo so far. We plan to spend $600–$1,000 going forward.

What is the status of this engagement?

We started working together in October 2019, and the project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s 100% awesome work. I love the logo: the colors, the lettering, everything. I feel really confident about working with Bigbuda Digital Agency. 

How did Bigbuda Digital Agency perform from a project management standpoint?

They’re awesome. Bigbuda Digital Agency takes their time and is really good at listening. They break things down and make sure I really understand everything at each step.

What did you find most impressive about them?

Other agencies I’ve worked with charged less for lower quality and slow response times. Bigbuda Digital Agency is completely different. As a new business, I need feedback on my ideas from experts. Their team advises me on what to do or not to do to expand my business. It’s really helpful.

Are there any areas they could improve?

No, there aren’t.

Any advice for potential customers?

Go with Bigbuda Digital Agency. They’re expensive, but they give you high-quality work. I’d recommend them 100%.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer