Big Red Jelly is a creative branding, web design, and marketing agency with a proven "Brand. Build. Grow." process. We've helped thousands of businesses around the world grow by following our three-step process:
1. Create a captivating brand
2. Build a powerful website connected to the right online tools
3. Grow your business with marketing, brand management, and sales enablement.
We specialize in helping you build a fully personalized online foundation and then helping you achieve sustainable growth. Find out how our "Brand. Build. Grow." process can help your business succeed, schedule a discovery call today. Visit our website at bigredjelly.com to get started!
Big Red Jelly is a US-based, award-winning agency specializing in branding, web design, web development, and marketing. We're strategic growth partners, not just designers. Our proven BRAND. BUILD. GROW. process delivers results. We craft compelling brand identities, BUILD high-performing, conversion-optimized websites, and GROW your business with targeted marketing. We're practical, efficient, and transparent, delivering world-class work. Choose Big Red Jelly for a collaborative, results-driven partnership. Let us help you BRAND, BUILD, and GROW!
Big Red Jelly's award-winning team blends creative passion with deep expertise in branding, web design, web development, and marketing. Our seasoned professionals bring years of experience collaborating with businesses of all sizes, from startups to enterprises. We're not just skilled individuals; we're a cohesive team, working collaboratively to deliver exceptional results. Our diverse backgrounds and skill sets allow us to tackle any challenge, from crafting compelling brand identities to developing high-performing websites and executing targeted marketing campaigns. We're passionate about our craft and dedicated to exceeding client expectations. Choose Big Red Jelly for a team that's experienced, talented, and committed to your success.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Provo, UT
Year founded
Founded 2017
Languages
Timezones
4 Languages that we service
English
Spanish
Portuguese
French
38 Timezones that we service
AKST
Alaska Standard Time (AKST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
HST
Hawaii Standard Time (HST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AGT
Argentina Standard Time (AGT)
ART
(Arabic) Egypt Standard Time (ART)
AST
Arabia Standard Time (AST)
AET
Australia Eastern Time (AET)
BST
Bangladesh Standard Time (BST)
BET
Brazil Eastern Time (BET)
VST
Vietnam Standard Time (VST)
UTC
Universal Coordinated Time (UTC)
SGT
Singapore Standard Time (SGT)
SST
Solomon Standard Time (SST)
PLT
Pakistan Lahore Time (PLT)
SAST
South African Standard Time (SAST)
PRT
Puerto Rico and US Virgin Islands Time (PRT)
NST
New Zealand Standard Time (NST)
PNT
Phoenix Standard Time (PNT)
NET
Near East Time (NET)
MIT
Midway Islands Time (MIT)
MET
Middle East Time (MET)
JST
Japan Standard Time (JST)
IST
India Standard Time (IST)
IET
Indiana Eastern Standard Time (IET)
IDT
Israel Daylight Time (IDT)
GST
Gulf Standard Time (GST)
GMT
Greenwich Mean Time (GMT)
EET
Eastern European Time (EET)
EAT
Eastern African Time (EAT)
CTT
China Taiwan Time (CTT)
COT
Colombia Time (COT)
CNT
Canada Newfoundland Time (CNT)
CET
Central European Time (CET)
CAT
Central African Time (CAT)
1 Locations
Provo , UT
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Big Red Jelly is noted for providing good value for cost, with project costs ranging from $700 to $15,000. Clients report satisfaction with timely delivery and responsiveness, often highlighting effective communication and alignment with budgets.
Overall, Big Red Jelly achieved high client satisfaction, with many clients expressing eagerness to continue working with them or recommending their services to others.
Responsive and Collaborative Team
The team at Big Red Jelly was frequently commended for their responsiveness and collaboration. They were noted for listening to client needs, providing valuable input, and being flexible with project adjustments.
High Level of Customer Service
Big Red Jelly's customer service was often highlighted as a strong point, with clients noting their dedication to understanding and meeting client needs.
Young and Energetic Team
Clients appreciated the youthful and energetic nature of Big Red Jelly's team, which contributed to a dynamic and engaging working relationship.
Room for Improvement in Detail Orientation
While generally satisfied, some clients noted that Big Red Jelly could improve attention to detail, such as ensuring typo-free content and precise adherence to design frameworks.
Proactive Problem-Solving
Big Red Jelly was recognized for their proactive approach to problem-solving, often going above and beyond to ensure client satisfaction and project success.
Branding & Website Development for Business Coaching Firm
Web Development
Less than $10,000
Jan. 2022 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are very happy with our experience."
Jan 31, 2023
COO, Real Joe Blackburn
Lauren Natelborg
Business services
Normal, Illinois
1-10 Employees
Online Review
Verified
Big Red Jelly was hired by a business coaching company to create a complete visual identity and website from scratch. The client wanted a website that aligned with their vision.
The vendor gave the client a professional and visually appealing website and trained them on how to edit the whole thing. The vendor exceeded all timeline expectations and got the client's assets ahead of time because the latter had an event coming up.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the COO of a business coaching company that offers a mastermind to help expand peoples' wealth, teams, and families.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Big Red Jelly, and what were your goals?
We started from ground zero. Our goals were to create a complete visual brand identity and website.
SOLUTION
How did you select this vendor and what were the deciding factors?
We had seen a few websites that Big Red Jelly developed and were connected through Brand Builders Group. We loved their work and knew they could create something that aligned with our vision.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a discovery call to discuss who we are and what our company values and main offers are. Then the team delivered a few branding options that we went over and gave our feedback on. Their team then came back with all of the changes and they created an entire visual identity that we love.
They also created an awesome website that we will be using moving forward. They provided us with a bunch of digital assets that will be incredibly valuable to our business.
How many people from the vendor's team worked with you, and what were their positions?
Josh, who is a co-founder, was our main point of contact. We also worked with three build and brand strategists.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have had a ton more sales calls on the calendar since the launch of the website.
Describe their project management style, including communication tools and timeliness.
We had weekly touch-base meetings and communicated via email. The team always sent emails ahead of meetings to show what we were going to cover. They were extremely timely and delivered everything ahead of when they promised.
What did you find most impressive or unique about this company?
They gave us a professional and visually appealing website and trained me on how to edit the whole thing. They exceeded all timeline expectations and got us our assets ahead of time because we had an event on the horizon.
Are there any areas for improvement or something they could have done differently?
We are very happy with our experience. Any and all feedback that was given was promptly taken into account.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Web Dev for Financial Consulting Firm
BrandingWeb DesignWeb Development
Less than $10,000
Oct. 2022 - Jan. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I was impressed with Big Red Jelly’s value proposition; they balanced effective results with fair costs.”
Jan 4, 2023
Executive, Financial Consulting Firm
Anonymous
Financial services
Vancouver, British Columbia
1-10 Employees
Phone Interview
Verified
Big Red Jelly provided branding services to a financial consulting firm. They designed the client’s logo, color palette, and brand book. They also used WordPress to design and build their website from scratch.
Big Red Jelly executed high-quality deliverables promptly. The team was organized, technically skilled, and easy to communicate with. They maintained open communication via email and effectively addressed the client’s questions. The client looks forward to partnering with them in the future.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an executive for a consulting company. We specialize in financial and management consulting, mainly working with publicly traded firms and individuals looking to build their businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
As an early-stage company, we needed help with branding and our website, so we engaged Big Red Jelly.
SOLUTION
What was the scope of their involvement?
Big Red Jelly created our color palette, logo, brand book, and website. We started with the branding process, where I shared my ideas for our messaging and visuals and provided some examples of things I’d seen online. Then, the team presented various images and narrowed down my preferences to determine clear and organized brand guidelines. We went through 2–3 versions of revisions before the team created the final logo and color palette.
We used a similar process for the website. First, I shared some ideas, sample websites, and content with the team. Then, they designed and developed our website from scratch using WordPress and other plugins. We purchased our domain directly through Big Red Jelly, and they helped with the organization, layout, and flow of the website.
The website serves two purposes: to advertise our services and educate users about economic investment policies to help them invest and manage their money. It combines the themes of professional services and educational websites. We plan to continue working with Big Red Jelly in the future to make improvements and updates to the site.
What is the team composition?
Ashton (Director of Business Development) was our initial point of contact. However, we worked with Naomi (Brand & Build Strategist) on web design and development, Lyndsie (Brand Director & Build Strategist), who helped us with branding, and Bethany (Brand Build & PR Strategist).
How did you come to work with Big Red Jelly?
How much have you invested with them?
We invested $2,500 CAD (approximately $1,800 USD) for the branding, $2,500 CAD (approximately $1,800 USD) for the website, and additional domain costs. In total, we spent about $6,800 CAD (approximately $5,000 USD).
What is the status of this engagement?
We worked with Big Red Jelly from October 2022–January 2023. The branding took five weeks, and the website took five weeks.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We haven’t implemented Big Red Jelly’s efforts yet, so I don’t have any metrics to share. However, they delivered high-quality work and handled all the website development components. They brought significant value to the project and shared innovative ideas I never would’ve thought of. I’m glad we decided to engage them because they’re experts.
How did Big Red Jelly perform from a project management standpoint?
Big Red Jelly was a very organized, timely partner. They followed a straightforward process, making it clear they’d completed similar projects in the past. Communicating with them was easy, and I could always reach out with any branding or website questions.
They worked in five-week spans, holding us accountable for delivering what we needed. We communicated weekly via email and collaborated via Google Workspace and other Microsoft tools.
What did you find most impressive about them?
I was impressed with Big Red Jelly’s value proposition; they balanced effective results with fair costs. Additionally, I was impressed by their high level of skill and experience.
Are there any areas they could improve?
I have no complaints; they worked out great.
Do you have any advice for potential customers?
Due to the nature of time-based agreements, I would advise you to approach the project with a clear idea of what you want to accomplish. Be prepared to share materials, content, and ideas so Big Red Jelly can do their best to help you within the allotted time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logo Design & E-Commerce Website Dev for Reseller Company
BrandingE-Commerce DevelopmentLogoWeb Development
Confidential
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"I'm impressed with how Big Red Jelly is in tune with what's happening online."
Dec 30, 2022
Owner, Full35 LLC
Mustafa Cini
Retail
Webster, New York
1-10 Employees
Phone Interview
Verified
Big Red Jelly has designed a reseller company's logo and is developing their e-commerce website using Wix. They've collaborated on the logo design and have also provided advice about future branded products.
The client is happy with the logo Big Red Jelly has designed and their progress on the website so far. The team is professional, friendly, and intelligent, always doing their due diligence to provide good results. Moreover, they’re organized, timely, and communicative through various channels.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Full35 LLC, a reseller business.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
We hired them to put together our website. Initially, I tried to build my own website using Wix. However, I wanted my website to look more official, so I decided that we needed professional help.
SOLUTION
What was the scope of their involvement?
Big Red Jelly has designed our logo and is organizing and building our e-commerce platform. In the beginning, they led interviews to discuss our goals and ideas. They took note and came up with proposals. I gave them our name and color scheme. From there, they gave me different logo design variations, we discussed our feedback back and forth, and then they arrived at a logo.
They’re currently developing our website using Wix. We don’t have any products yet, and Big Red Jelly has advised us to go through big e-commerce websites and attach our links there, initially using those sites as the face of our company in different areas to sell our products.
What is the team composition?
Initially, we worked with Nathan (Business Development Strategist). We’ve also worked with Chloe (Brand & Build Strategist) on the logo design and are now working on the website with Naomi (Wix Director & Brand & Build Strategist).
How did you come to work with Big Red Jelly?
Wix gave me four different options for companies to work with. I read Big Red Jelly’s reviews online and had a very good conversation with Nathan. Ultimately, we chose them because they gave us great offers and ideas. I also liked that they were friendly, dynamic, and young, which aligned with what we wanted to be.
What is the status of this engagement?
We started working with them in November 2022, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We're happy with the logo Big Red Jelly has designed. As for the website, we're in our second review and like what we've seen so far; we have two more reviews to go.
Overall, I'm really happy to be working with Big Red Jelly; they're professional, friendly, dynamic, and smart. They know what we need, do their research, and provide the best results. Moreover, their advice has worked well for us.
How did Big Red Jelly perform from a project management standpoint?
They're on time whenever they schedule a meeting or delivery. The team schedules everything ahead of time and sends us text messages or emails to remind us. Moreover, their prices are affordable for a startup.
We typically communicate via email, phone calls, and text messages. Meanwhile, our meetings are on Zoom. When I've been late for meetings, they've called me.
What did you find most impressive about them?
I'm impressed with how Big Red Jelly is in tune with what's happening online.
Are there any areas they could improve?
I don't have any concerns with them; they've done well so far.
Do you have any advice for potential customers?
I recommend having a pre-interview with Big Red Jelly, either through a phone call or face-to-face. They're friendly and know what they're doing, and they'll be honest with you and offer you a good deal.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Sales Consultancy
Web DesignWeb Development
Less than $10,000
Sep. - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Big Red Jelly listened to everything I said and brought everything to life.”
Dec 9, 2022
Founder & President, Catapulting Commissions
Anthony Garcia
Consulting
Bakersfield, California
1-10 Employees
Phone Interview
Verified
A sales consultancy hired Big Red Jelly to build a website. The team designed and developed a WordPress site that combined the client's personal brand with their consultancy brand.
Big Red Jelly took the time to understand the client's vision and goals, allowing them to deliver a visually appealing, cohesive, and top-notch site that matched their brands. The professional, attentive team was highly responsive and receptive to feedback, allowing for a seamless workflow.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and president of Catapulting Commissions. We do sales training and consulting for small businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
I needed a company that could build a website for us. My company has been built on my own name, Anthony Garcia, Inc, which has been my personal brand. My previous website was really focused on my personal brand — it didn't highlight the consulting business that I had developed. I needed to build a website that would cohesively highlight the personal brand I built as more of a consulting company.
SOLUTION
What was the scope of their involvement?
Big Red Jelly developed a website that combined my personal brand and my sales consultancy brand. We started the engagement by discussing the three revenue platforms our company makes and how we can put them all together on one page without having to reroute to other websites. They then provided me with a few options on how to best have the site set for monetization, and the options they gave me were the best that I've heard in terms of keeping everything streamlined, seamless, and on brand.
Big Red Jelly then built a WordPress site from scratch. The site allows users to request information on my company, see testimonials from previous clients, and request workshops. Our primary goal for the site is to bring visitors to our sales pipeline.
What is the team composition?
I worked with Josh (Co-Owner), Sara (Web Build Strategist & Integrations Director), and Bailey (Growth & Build Strategist). Bailey helped with the growth strategy on how to ensure the website was being utilized well in terms of monetization.
How did you come to work with Big Red Jelly?
I found Big Red Jelly through a referral.
How much have you invested with them?
I spent around $6,500 on this project.
What is the status of this engagement?
We worked together from September 2022–November 2022. I’ve retained them for ongoing maintenance and hosting services.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We don’t have any metrics yet, but I’m really impressed with Big Red Jelly’s work. When I worked with a previous designer, I paid a little bit more and got only a fraction of the quality of work. Big Red Jelly listened to everything I said and brought everything to life.
How did Big Red Jelly perform from a project management standpoint?
Big Red Jelly performed well in terms of project management. All feedback I shared with them, they implemented immediately, which was really helpful.
We used ClickUp for project management, and we typically communicated through email and Zoom.
What did you find most impressive about them?
I was most impressed with Big Red Jelly’s responsiveness. They had an incredibly fast response time — they answered all of my inquiries and questions within a business day. Overall, the professionalism that they carried was significantly greater than what I had prior with my previous web designer.
Are there any areas they could improve?
No, I don’t have any constructive feedback. It was an incredibly seamless experience.
Do you have any advice for potential customers?
Make sure to have clear goals on what you want to achieve. I've probably worked with four or five web designers over the past 20 years, and what made this project successful was my clarity. I was crystal clear about what I wanted to happen, and Big Red Jelly followed my direction really well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for City Council Candidate
Web Development
Less than $10,000
Sep. - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“The team was creative, and they wanted me to be successful.”
Dec 1, 2022
Business Manager, City Council Candidate
Elizabeth Wallace
Government
Takoma Park, Maryland
1-10 Employees
Phone Interview
Verified
A city council candidate hired Big Red Jelly for website design and development. The website was created using Wix, and Big Red Jelly offered maintenance and hosting for a limited time.
The client was very satisfied with the quality of the website Big Red Jelly created and was particularly impressed with the level of communication and responsiveness they provided. The website was completed in a timely manner, and the client felt they received excellent value.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I was a city council candidate for my local city council.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
I needed a website for my campaign.
SOLUTION
What was the scope of their involvement?
I provided them with a few ideas, a basic color scheme, and photos. They developed the website and offered hosting and maintenance for a limited time. The website was built using Wix.
What is the team composition?
I primarily worked with Naomi (Wix Director & Brand & Build Strategist).
How did you come to work with Big Red Jelly?
I found them on Wix, and after looking at a few different options, Big Red Jelly had the trendiest and most contemporary website, so I decided to move forward with them.
How much have you invested with them?
I spent less than $1,000 with Big Red Jelly.
What is the status of this engagement?
I worked with them between September–November 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I felt like it helped some people decide who they wanted to vote for, and I believe that with Big Red Jelly’s help, I had the highest quality website out of all the candidates who ran for the position.
How did Big Red Jelly perform from a project management standpoint?
They met all the deadlines and stayed on budget for everything. We communicated via email, and Big Red Jelly created videos with tutorials and explanations on how to fix things on the website, which were easy for me to follow.
What did you find most impressive about them?
They completed the website very quickly, and Naomi immediately understood what I was looking for. We worked well together as a team, and their prices were very impressive. Big Red Jelly was thorough in their work, and they always made sure that they were communicating everything. I was particularly impressed with Naomi and the level of support she provided. The team was creative, and they wanted me to be successful.
After working with Big Red Jelly, I learned that website building wasn’t as scary as I initially thought.
Are there any areas they could improve?
The treatment I had during the building phase was wonderful, but once I switched to maintenance, the service dropped off a bit.
Do you have any advice for potential customers?
Be very clear about what you want to communicate and know your message and color scheme. Know how much feedback you want and how often you’re going to attend to the website, and make them aware of your expectations. You should also be clear if you want a generic website or if you want more uniqueness to it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Update for Art Collecting Company
Web Development
Less than $10,000
May 2022 - Ongoing
3.0
Quality
3.0
Schedule
3.0
Cost
3.0
Willing to Refer
2.0
“Getting on the same page as Big Red Jelly has been challenging.”
Nov 17, 2022
Executive, Art Collection Company
Anonymous
Arts, entertainment & music
Honolulu, Hawaii
Phone Interview
Verified
Big Red Jelly has been hired to update a Wix website for an art collection company and has taken over hosting responsibilities. They’ve added new photographs, listings of showings, and explanations.
Big Red Jelly has fallen short of the client’s expectations, and the project timeline has suffered as a result. Although the team has implemented the client’s feedback via phone, they’ve failed to address the client’s email requests adequately.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an art collector, writer, photographer, and documentary filmmaker.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
I engaged Big Red Jelly to update my website. My goal was for the website to show examples of the art we had for sale or loan. I also wanted to use the website to publicize my articles and photographic essays.
SOLUTION
What was the scope of their involvement?
My website was already set up on Wix, and I liked it, but we just needed to update some parts and add to it. Big Red Jelly has been responsible for updating my website with new photographs, listings of showings, and explanations. Additionally, they’ve updated a section on my late husband’s paintings. They’ve also been responsible for hosting the site.
What is the team composition?
We’ve worked with three team members from Big Red Jelly, including Chloe (Brand & Build Strategist).
How did you come to work with Big Red Jelly?
I found Big Red Jelly through a recommendation from a friend.
How much have you invested with them?
We’ve invested roughly $1,000 in the partnership with Big Red Jelly.
What is the status of this engagement?
We started working with Big Red Jelly in May 2022. Our goal was to complete the website by September 2022, but the partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We had a problem at the beginning of the project because Big Red Jelly didn’t understand that we just wanted to update the site and add to it. Instead, they wanted to redo the entire site. Ideally, the website would’ve been complete by now, but it’s still not finished, and the team has been making corrections to it.
How did Big Red Jelly perform from a project management standpoint?
Getting on the same page as Big Red Jelly has been challenging. We’ve spent hours gathering information and making requests for corrections via email, which they haven’t followed; the website still hasn’t hit the mark.
We’ve used phone, Zoom, and email to communicate. They’ve been extremely good at delivering on our requests when we've spoken with them directly. During phone calls, Chloe has confidently and capably implemented our feedback. However, trying to get things done via email has been a disaster.
What did you find most impressive about them?
Big Red Jelly’s biggest strength is making corrections via phone when we go over the website page by page.
Are there any areas they could improve?
Big Red Jelly could improve by listening to what we’re asking for and doing it that way.
Do you have any advice for potential customers?
I recommend clearly communicating your project objectives and how you’d like to achieve them.
RATINGS
3.0
Quality
3.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
2.0
NPS
Website Dev & Growth Strategy for Spa Water Maintenance Co
BrandingDigital StrategyWeb Development
Less than $10,000
Oct. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re reasonably priced and easy to work with.”
Nov 17, 2022
Owners, Steele Spa Water
Todd & Christina Steele
Healthcare
Hurricane, Utah
Phone Interview
Verified
Big Red Jelly has built a website for a spa water maintenance company and will provide hosting. The team has produced photos and tightened the site’s messaging. Next, they’ll help with the growth strategy.
The website has gotten positive feedback, and Big Red Jelly has gone above and beyond with customer service. They deliver on time, communicate effectively through Zoom and email, and are responsive to feedback. Moreover, their professional and highly specialized team makes them stand out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Todd Steele: We’re the owners of Steele Spa Water, a spa water maintenance company. We maintain water clarity for things like hot tubs and swim spots.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
TS: We wanted to try and get our name out there, get some growth, and become more noticeable.
SOLUTION
What was the scope of their involvement?
TS: Big Red Jelly has built our website. We provided them with our logo to help things move more quickly. The team started by creating photos for us and getting our messaging dialed in. The team will provide hosting for the site. The next and last step of the engagement will be to help us with our growth strategy.
What is the team composition?
Christina Steele: We mainly talk to Bethany (Brand & Build Strategist), though we’ve also worked with Bailey (Growth Strategist).
How did you come to work with Big Red Jelly?
TS: A company we do work for recommended Big Red Jelly.
How much have you invested with them?
CS: We’ve spent around $800 for the website build. We’ll also pay for hosting.
What is the status of this engagement?
CS: We started working with them in October 2022, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
TS: Big Red Jelly has succeeded in everything we needed them to do, and we're very impressed with them. Although it's too early to see metrics, everything looks great, so I'm confident their work will have a positive impact. Moreover, the team's customer service has gone above and beyond.
CS: We've had many people look at our website, and everyone says it looks great. Big Red Jelly's team is fabulous. Overall, we've had a good experience with them.
How did Big Red Jelly perform from a project management standpoint?
CS: They deliver everything on time. Their communication is awesome, and so is their appointment setting. The team also incorporates our ideas; just yesterday, I asked Bethany to change a photo, and she did so immediately.
TS: Bethany is awesome to work with. As for communication tools, we have meetings through Zoom, and the rest of our communication is through email.
What did you find most impressive about them?
TS: Big Red Jelly's professionalism is impressive. I like that each of their employees specializes in a different area instead of having one person trying to do everything.
Are there any areas they could improve?
CS: There isn't really anything they need to improve.
Do you have any advice for potential customers?
CS: Go with Big Red Jelly! They're reasonably priced and easy to work with. We're not tech-savvy; they've been very good at helping us understand their work.
TS: Additionally, provide them with as many photos and materials as possible, such as your logo, which will help them do their job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & UI/UX Design for Financial Services Agency
BrandingUX/UI Design
$10,000 to $49,999
Sep. - Nov. 2022
4.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
4.0
''Our site now looks cleaner and more modern.''
Nov 14, 2022
VP of Marketing, Newfi Lending
Kayla Padol
Financial services
Emeryville, California
51-200 Employees
Phone Interview
Verified
A financial services agency hired Big Red Jelly to provide branding and website UI/UX design. Their efforts also included logo and font redesign to create a unified brand for the client's company.
The client was delighted with Big Red Jelly's ability to implement their requirements and guidelines for their new branding. Big Red Jelly was communicative and flexible to ensure solid project management. The client also praised their creativity and affordability.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of marketing of Newfi Lending, a financial services agency.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
We identified that we needed to change our website and general branding to establish more trust for our brand through visuals and an enhanced web experience.
SOLUTION
What was the scope of their involvement?
Big Red Jelly did branding for us, including creating an isotype and updating our logo and fonts. In addition, they helped us implement all of our ideas into our brand and enhance our WordPress website’s UI/UX — our site is mainly a lead generation platform with blog features.
What is the team composition?
We worked with Preston (Web Designer) and Chloe (Brand Strategist).
How did you come to work with Big Red Jelly?
I found Big Red Jelly through an online search while looking for web designers — we chose them from a list of ten different providers.
How much money have you invested in this partnership?
We spent around $12,000 with them.
What is the status of this engagement?
We worked together from September–November 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They did a great job experimenting with different designs and using our brand guidelines to make everything match — our site now looks cleaner and more modern. In addition, they well-received and implemented our feedback.
How did Big Red Jelly perform from a project management standpoint?
Project management was very good in terms of communication and meeting deadlines and budgets — they adjusted to our requirements throughout the process. Regarding tools, we used Google Drive, email, and phone calls.
What did you find most impressive about them?
Their creativity and affordability are their best attributes.
Are there any areas they could improve?
They could improve their ability to estimate the amount of work needed for every project, enabling them to set expectations more precisely — attention to detail is always important.
Do you have any advice for potential customers?
Have all the content ready before engaging with them to ensure the process runs smoothly.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Branding for Solar Energy Company
BrandingOther DesignWeb Design
Less than $10,000
Oct. - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Big Red Jelly was very patient with us and made sure we were heard and received what we were asking for."
Nov 11, 2022
President, Array Energy
Arianna Bunnow
Energy & natural resources
Seymour, Wisconsin
1-10 Employees
Online Review
Verified
Big Red Jelly is revamping a solar company's website and branding strategies. Their key deliverables include new logos, icons, colors, font, internal messaging, external messaging, and website.
They're still working on the project, but Big Red Jelly has already received positive acclaim. The branding allowed the client to create many materials. They were easy to communicate through email and Zoom, as well. The team accommodated their needs with a patient attitude.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the President and Owner of Array Energy. Array is a residential and commercial solar sales team.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Big Red Jelly, and what were your goals?
Our business is a new business and had a low quality website and branding. We hired Big Red Jelly to revamp our branding and messaging internally and externally along with building out a new website for us.
SOLUTION
How did you select this vendor?
We discovered Big Red Jelly from one of our install partners who had their branding and website also done by Big Red Jelly.
Describe the scope of their work in detail, including any steps and the final deliverables.
To start, Big Red Jelly set up an initial meeting with out leadership team to describe their services and prices. After our team decided upon a package for the branding stage and the building stage we filled out a questionnaire explaining everything we were hoping and looking for from them from design style to messaging. We had weekly meetings from then on where they presented what they had come up with and for us to add and edit anything. We received a new logo, icon, colors, font, internal messaging, external messaging, and website.
How many people from the vendor's team worked with you, and what were their positions?
We worked with two Big Red Jelly Brand and Build Strategist and one Director of Web Support & Strategy.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our website isn't completely done yet because we are still in our development stage but I know it will drive a lot more organic leads our way. The branding has allowed us to be synchronized as a company with our communication to customers and appearance. We look much more professional as a company. The branding has allowed us to create banners for events, flyers, business cards, proposals, and advertising online.
Describe their project management style, including communication tools and timeliness.
We communicated about the project through email and Zoom meetings. It was easy to communicate through email since that is what our company uses daily. We received all the deliverables on time.
What did you find most impressive or unique about this company?
We asked for a lot of edits because as a new company, we wanted everything to be as perfect as possible and to make sure our team LOVED the outcome. Big Red Jelly was very patient with us and made sure we were heard and received what we were asking for.
Are there any areas for improvement or something they could have done differently?
Sometimes I felt the weekly meetings were rushed and we didn't have enough time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign Services for Hospice Company
Web Design
$10,000 to $49,999
Mar. - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’ve done a great job for us.”
Sep 13, 2022
Creative Director, Suncrest Hospice
Mckenzie Deakins
Healthcare
Vineyard, Utah
501-1,000 Employees
Phone Interview
Verified
Big Red Jelly redesigned the website of a hospice company. They handled the technical and design aspects of the project. They provided basic WordPress training for the client during the offboarding process.
The company’s sales and executive teams were impressed with the redesigned website, describing it as a definite upgrade from before. Big Red Jelly managed the project well. They kept the client informed about everything and communicated well. Their pricing was also a highlight of the engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the creative director of Suncrest Hospice.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly?
We hired Big Red Jelly to redesign our website, which was old and needed a brand refresh.
SOLUTION
What was the scope of their involvement?
Big Red Jelly redesigned our website to match our current branding. They handled the technical and design aspects of the project. We did everything on WordPress. During the offboarding phase, they gave us basic WordPress training for us to update things on the platform when needed.
What is the team composition?
We worked with Ben (Growth Director) and a designer.
How did you come to work with Big Red Jelly?
A friend of mine referred me to Big Red Jelly, and I hired them because they were substantially less expensive than other vendors. Moreover, other vendors went on and on during the vetting process as they tried to pitch their services. Ben kept things short — within 30 minutes, he told us what they could do. Our conversation was straightforward and transparent.
How much have you invested with them?
We spent around $12,000.
What is the status of this engagement?
Our engagement lasted from March–August 2022. We first talked to them in March 2022 and then started the development process around June–July 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
My team was truly happy with the rebranded website — our sales and executive teams absolutely loved it. It was a great upgrade from what we had before.
How did Big Red Jelly perform from a project management standpoint?
They were personable. If I missed a meeting, they would ensure they followed up. Their communication was outstanding, and I was pleased with their company. They met deadlines, and their pricing was amazing. To communicate, we used emails and video calls.
What did you find most impressive about them?
Big Red Jelly’s pricing was impressive. Other companies charged $40,000 more than they did. Moreover, the team was hardworking, and I could easily handle whatever they lacked and pick the pieces up by myself.
Are there any areas they could improve?
I changed many things to their designs, which weren’t bad. However, it made sense for our company to have things changed and altered. It wasn’t that they weren’t good designers; I simply knew exactly what I wanted design-wise. I felt comfortable communicating that with them, and they were willing to work with me on it.
Do you have any advice for potential customers?
I recommend Big Red Jelly to anyone. They’ve done a great job for us, and I want to see them grow and become a bigger company.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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