Big Red Jelly

BACKGROUND

Please describe your company and your position there.

I am the COO of a business coaching company that offers a mastermind to help expand peoples' wealth, teams, and families.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

We started from ground zero. Our goals were to create a complete visual brand identity and website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had seen a few websites that Big Red Jelly developed and were connected through Brand Builders Group. We loved their work and knew they could create something that aligned with our vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discovery call to discuss who we are and what our company values and main offers are. Then the team delivered a few branding options that we went over and gave our feedback on. Their team then came back with all of the changes and they created an entire visual identity that we love.

They also created an awesome website that we will be using moving forward. They provided us with a bunch of digital assets that will be incredibly valuable to our business.

How many people from the vendor's team worked with you, and what were their positions?

Josh, who is a co-founder, was our main point of contact. We also worked with three build and brand strategists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had a ton more sales calls on the calendar since the launch of the website.

Describe their project management style, including communication tools and timeliness.

We had weekly touch-base meetings and communicated via email. The team always sent emails ahead of meetings to show what we were going to cover. They were extremely timely and delivered everything ahead of when they promised.

What did you find most impressive or unique about this company?

They gave us a professional and visually appealing website and trained me on how to edit the whole thing. They exceeded all timeline expectations and got us our assets ahead of time because we had an event on the horizon.

Are there any areas for improvement or something they could have done differently?

We are very happy with our experience. Any and all feedback that was given was promptly taken into account.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a consulting company. We specialize in financial and management consulting, mainly working with publicly traded firms and individuals looking to build their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

As an early-stage company, we needed help with branding and our website, so we engaged Big Red Jelly.

SOLUTION

What was the scope of their involvement?

Big Red Jelly created our color palette, logo, brand book, and website. We started with the branding process, where I shared my ideas for our messaging and visuals and provided some examples of things I’d seen online. Then, the team presented various images and narrowed down my preferences to determine clear and organized brand guidelines. We went through 2–3 versions of revisions before the team created the final logo and color palette. 

We used a similar process for the website. First, I shared some ideas, sample websites, and content with the team. Then, they designed and developed our website from scratch using WordPress and other plugins. We purchased our domain directly through Big Red Jelly, and they helped with the organization, layout, and flow of the website.

The website serves two purposes: to advertise our services and educate users about economic investment policies to help them invest and manage their money. It combines the themes of professional services and educational websites. We plan to continue working with Big Red Jelly in the future to make improvements and updates to the site.

What is the team composition?

Ashton (Director of Business Development) was our initial point of contact. However, we worked with Naomi (Brand & Build Strategist) on web design and development, Lyndsie (Brand Director & Build Strategist), who helped us with branding, and Bethany (Brand Build & PR Strategist). 

How did you come to work with Big Red Jelly?

How much have you invested with them?

We invested $2,500 CAD (approximately $1,800 USD) for the branding, $2,500 CAD (approximately $1,800 USD) for the website, and additional domain costs. In total, we spent about $6,800 CAD (approximately $5,000 USD).

What is the status of this engagement?

We worked with Big Red Jelly from October 2022–January 2023. The branding took five weeks, and the website took five weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t implemented Big Red Jelly’s efforts yet, so I don’t have any metrics to share. However, they delivered high-quality work and handled all the website development components. They brought significant value to the project and shared innovative ideas I never would’ve thought of. I’m glad we decided to engage them because they’re experts. 

How did Big Red Jelly perform from a project management standpoint?

Big Red Jelly was a very organized, timely partner. They followed a straightforward process, making it clear they’d completed similar projects in the past. Communicating with them was easy, and I could always reach out with any branding or website questions. 

They worked in five-week spans, holding us accountable for delivering what we needed. We communicated weekly via email and collaborated via Google Workspace and other Microsoft tools.

What did you find most impressive about them?

I was impressed with Big Red Jelly’s value proposition; they balanced effective results with fair costs. Additionally, I was impressed by their high level of skill and experience. 

Are there any areas they could improve?

I have no complaints; they worked out great. 

Do you have any advice for potential customers?

Due to the nature of time-based agreements, I would advise you to approach the project with a clear idea of what you want to accomplish. Be prepared to share materials, content, and ideas so Big Red Jelly can do their best to help you within the allotted time. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Full35 LLC, a reseller business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We hired them to put together our website. Initially, I tried to build my own website using Wix. However, I wanted my website to look more official, so I decided that we needed professional help.

SOLUTION

What was the scope of their involvement?

Big Red Jelly has designed our logo and is organizing and building our e-commerce platform. In the beginning, they led interviews to discuss our goals and ideas. They took note and came up with proposals. I gave them our name and color scheme. From there, they gave me different logo design variations, we discussed our feedback back and forth, and then they arrived at a logo. 

They’re currently developing our website using Wix. We don’t have any products yet, and Big Red Jelly has advised us to go through big e-commerce websites and attach our links there, initially using those sites as the face of our company in different areas to sell our products. 

What is the team composition?

Initially, we worked with Nathan (Business Development Strategist). We’ve also worked with Chloe (Brand & Build Strategist) on the logo design and are now working on the website with Naomi (Wix Director & Brand & Build Strategist). 

How did you come to work with Big Red Jelly?

Wix gave me four different options for companies to work with. I read Big Red Jelly’s reviews online and had a very good conversation with Nathan. Ultimately, we chose them because they gave us great offers and ideas. I also liked that they were friendly, dynamic, and young, which aligned with what we wanted to be. 

What is the status of this engagement?

We started working with them in November 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We're happy with the logo Big Red Jelly has designed. As for the website, we're in our second review and like what we've seen so far; we have two more reviews to go. 

Overall, I'm really happy to be working with Big Red Jelly; they're professional, friendly, dynamic, and smart. They know what we need, do their research, and provide the best results. Moreover, their advice has worked well for us.

How did Big Red Jelly perform from a project management standpoint?

They're on time whenever they schedule a meeting or delivery. The team schedules everything ahead of time and sends us text messages or emails to remind us. Moreover, their prices are affordable for a startup.

We typically communicate via email, phone calls, and text messages. Meanwhile, our meetings are on Zoom. When I've been late for meetings, they've called me. 

What did you find most impressive about them?

I'm impressed with how Big Red Jelly is in tune with what's happening online. 

Are there any areas they could improve?

I don't have any concerns with them; they've done well so far. 

Do you have any advice for potential customers?

I recommend having a pre-interview with Big Red Jelly, either through a phone call or face-to-face. They're friendly and know what they're doing, and they'll be honest with you and offer you a good deal.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Catapulting Commissions. We do sales training and consulting for small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

I needed a company that could build a website for us. My company has been built on my own name, Anthony Garcia, Inc, which has been my personal brand. My previous website was really focused on my personal brand — it didn't highlight the consulting business that I had developed. I needed to build a website that would cohesively highlight the personal brand I built as more of a consulting company.

SOLUTION

What was the scope of their involvement?

Big Red Jelly developed a website that combined my personal brand and my sales consultancy brand. We started the engagement by discussing the three revenue platforms our company makes and how we can put them all together on one page without having to reroute to other websites. They then provided me with a few options on how to best have the site set for monetization, and the options they gave me were the best that I've heard in terms of keeping everything streamlined, seamless, and on brand.

Big Red Jelly then built a WordPress site from scratch. The site allows users to request information on my company, see testimonials from previous clients, and request workshops. Our primary goal for the site is to bring visitors to our sales pipeline.

What is the team composition?

I worked with Josh (Co-Owner), Sara (Web Build Strategist & Integrations Director), and Bailey (Growth & Build Strategist). Bailey helped with the growth strategy on how to ensure the website was being utilized well in terms of monetization.

How did you come to work with Big Red Jelly?

I found Big Red Jelly through a referral.

How much have you invested with them?

I spent around $6,500 on this project.

What is the status of this engagement?

We worked together from September 2022–November 2022. I’ve retained them for ongoing maintenance and hosting services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics yet, but I’m really impressed with Big Red Jelly’s work. When I worked with a previous designer, I paid a little bit more and got only a fraction of the quality of work. Big Red Jelly listened to everything I said and brought everything to life.

How did Big Red Jelly perform from a project management standpoint?

Big Red Jelly performed well in terms of project management. All feedback I shared with them, they implemented immediately, which was really helpful.

We used ClickUp for project management, and we typically communicated through email and Zoom.

What did you find most impressive about them?

I was most impressed with Big Red Jelly’s responsiveness. They had an incredibly fast response time — they answered all of my inquiries and questions within a business day. Overall, the professionalism that they carried was significantly greater than what I had prior with my previous web designer.

Are there any areas they could improve?

No, I don’t have any constructive feedback. It was an incredibly seamless experience.

Do you have any advice for potential customers?

Make sure to have clear goals on what you want to achieve. I've probably worked with four or five web designers over the past 20 years, and what made this project successful was my clarity. I was crystal clear about what I wanted to happen, and Big Red Jelly followed my direction really well.

BACKGROUND

Introduce your business and what you do there.

I was a city council candidate for my local city council.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

I needed a website for my campaign.

SOLUTION

What was the scope of their involvement?

I provided them with a few ideas, a basic color scheme, and photos. They developed the website and offered hosting and maintenance for a limited time. The website was built using Wix. 

What is the team composition?

I primarily worked with Naomi (Wix Director & Brand & Build Strategist). 

How did you come to work with Big Red Jelly?

I found them on Wix, and after looking at a few different options, Big Red Jelly had the trendiest and most contemporary website, so I decided to move forward with them. 

How much have you invested with them?

I spent less than $1,000 with Big Red Jelly. 

What is the status of this engagement?

I worked with them between September–November 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I felt like it helped some people decide who they wanted to vote for, and I believe that with Big Red Jelly’s help, I had the highest quality website out of all the candidates who ran for the position. 

How did Big Red Jelly perform from a project management standpoint?

They met all the deadlines and stayed on budget for everything. We communicated via email, and Big Red Jelly created videos with tutorials and explanations on how to fix things on the website, which were easy for me to follow. 

What did you find most impressive about them?

They completed the website very quickly, and Naomi immediately understood what I was looking for. We worked well together as a team, and their prices were very impressive. Big Red Jelly was thorough in their work, and they always made sure that they were communicating everything. I was particularly impressed with Naomi and the level of support she provided. The team was creative, and they wanted me to be successful. 

After working with Big Red Jelly, I learned that website building wasn’t as scary as I initially thought.

Are there any areas they could improve?

The treatment I had during the building phase was wonderful, but once I switched to maintenance, the service dropped off a bit. 

Do you have any advice for potential customers?

Be very clear about what you want to communicate and know your message and color scheme. Know how much feedback you want and how often you’re going to attend to the website, and make them aware of your expectations. You should also be clear if you want a generic website or if you want more uniqueness to it. 

BACKGROUND

Introduce your business and what you do there.

I’m an art collector, writer, photographer, and documentary filmmaker.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

I engaged Big Red Jelly to update my website. My goal was for the website to show examples of the art we had for sale or loan. I also wanted to use the website to publicize my articles and photographic essays.

SOLUTION

What was the scope of their involvement?

My website was already set up on Wix, and I liked it, but we just needed to update some parts and add to it. Big Red Jelly has been responsible for updating my website with new photographs, listings of showings, and explanations. Additionally, they’ve updated a section on my late husband’s paintings. They’ve also been responsible for hosting the site. 

What is the team composition?

We’ve worked with three team members from Big Red Jelly, including Chloe (Brand & Build Strategist). 

How did you come to work with Big Red Jelly? 

I found Big Red Jelly through a recommendation from a friend.

How much have you invested with them?

We’ve invested roughly $1,000 in the partnership with Big Red Jelly.

What is the status of this engagement?

We started working with Big Red Jelly in May 2022. Our goal was to complete the website by September 2022, but the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a problem at the beginning of the project because Big Red Jelly didn’t understand that we just wanted to update the site and add to it. Instead, they wanted to redo the entire site. Ideally, the website would’ve been complete by now, but it’s still not finished, and the team has been making corrections to it. 

How did Big Red Jelly perform from a project management standpoint?

Getting on the same page as Big Red Jelly has been challenging. We’ve spent hours gathering information and making requests for corrections via email, which they haven’t followed; the website still hasn’t hit the mark. 

We’ve used phone, Zoom, and email to communicate. They’ve been extremely good at delivering on our requests when we've spoken with them directly. During phone calls, Chloe has confidently and capably implemented our feedback. However, trying to get things done via email has been a disaster.

What did you find most impressive about them?

Big Red Jelly’s biggest strength is making corrections via phone when we go over the website page by page. 

Are there any areas they could improve?

Big Red Jelly could improve by listening to what we’re asking for and doing it that way. 

Do you have any advice for potential customers?

I recommend clearly communicating your project objectives and how you’d like to achieve them.

BACKGROUND

Introduce your business and what you do there.

Todd Steele: We’re the owners of Steele Spa Water, a spa water maintenance company. We maintain water clarity for things like hot tubs and swim spots.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

TS: We wanted to try and get our name out there, get some growth, and become more noticeable.

SOLUTION

What was the scope of their involvement?

TS: Big Red Jelly has built our website. We provided them with our logo to help things move more quickly. The team started by creating photos for us and getting our messaging dialed in. The team will provide hosting for the site. The next and last step of the engagement will be to help us with our growth strategy.

What is the team composition?

Christina Steele: We mainly talk to Bethany (Brand & Build Strategist), though we’ve also worked with Bailey (Growth Strategist). 

How did you come to work with Big Red Jelly?

TS: A company we do work for recommended Big Red Jelly. 

How much have you invested with them?

CS: We’ve spent around $800 for the website build. We’ll also pay for hosting. 

What is the status of this engagement?

CS: We started working with them in October 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

TS: Big Red Jelly has succeeded in everything we needed them to do, and we're very impressed with them. Although it's too early to see metrics, everything looks great, so I'm confident their work will have a positive impact. Moreover, the team's customer service has gone above and beyond. 

CS: We've had many people look at our website, and everyone says it looks great. Big Red Jelly's team is fabulous. Overall, we've had a good experience with them.

How did Big Red Jelly perform from a project management standpoint?

CS: They deliver everything on time. Their communication is awesome, and so is their appointment setting. The team also incorporates our ideas; just yesterday, I asked Bethany to change a photo, and she did so immediately. 

TS: Bethany is awesome to work with. As for communication tools, we have meetings through Zoom, and the rest of our communication is through email. 

What did you find most impressive about them?

TS: Big Red Jelly's professionalism is impressive. I like that each of their employees specializes in a different area instead of having one person trying to do everything.

Are there any areas they could improve?

CS: There isn't really anything they need to improve. 

Do you have any advice for potential customers?

CS: Go with Big Red Jelly! They're reasonably priced and easy to work with. We're not tech-savvy; they've been very good at helping us understand their work.

TS: Additionally, provide them with as many photos and materials as possible, such as your logo, which will help them do their job.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing of Newfi Lending, a financial services agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We identified that we needed to change our website and general branding to establish more trust for our brand through visuals and an enhanced web experience.

SOLUTION

What was the scope of their involvement?

Big Red Jelly did branding for us, including creating an isotype and updating our logo and fonts. In addition, they helped us implement all of our ideas into our brand and enhance our WordPress website’s UI/UX — our site is mainly a lead generation platform with blog features.

What is the team composition?

We worked with Preston (Web Designer) and Chloe (Brand Strategist).

How did you come to work with Big Red Jelly?

I found Big Red Jelly through an online search while looking for web designers — we chose them from a list of ten different providers.

How much money have you invested in this partnership?

We spent around $12,000 with them.

What is the status of this engagement?

We worked together from September–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a great job experimenting with different designs and using our brand guidelines to make everything match — our site now looks cleaner and more modern. In addition, they well-received and implemented our feedback.

How did Big Red Jelly perform from a project management standpoint?

Project management was very good in terms of communication and meeting deadlines and budgets — they adjusted to our requirements throughout the process. Regarding tools, we used Google Drive, email, and phone calls.

What did you find most impressive about them?

Their creativity and affordability are their best attributes.

Are there any areas they could improve?

They could improve their ability to estimate the amount of work needed for every project, enabling them to set expectations more precisely — attention to detail is always important.

Do you have any advice for potential customers?

Have all the content ready before engaging with them to ensure the process runs smoothly.

BACKGROUND

Please describe your company and your position there.

I am the President and Owner of Array Energy. Array is a residential and commercial solar sales team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

Our business is a new business and had a low quality website and branding. We hired Big Red Jelly to revamp our branding and messaging internally and externally along with building out a new website for us.

SOLUTION

How did you select this vendor?

We discovered Big Red Jelly from one of our install partners who had their branding and website also done by Big Red Jelly.

Describe the scope of their work in detail, including any steps and the final deliverables.

To start, Big Red Jelly set up an initial meeting with out leadership team to describe their services and prices. After our team decided upon a package for the branding stage and the building stage we filled out a questionnaire explaining everything we were hoping and looking for from them from design style to messaging. We had weekly meetings from then on where they presented what they had come up with and for us to add and edit anything. We received a new logo, icon, colors, font, internal messaging, external messaging, and website.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two Big Red Jelly Brand and Build Strategist and one Director of Web Support & Strategy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website isn't completely done yet because we are still in our development stage but I know it will drive a lot more organic leads our way. The branding has allowed us to be synchronized as a company with our communication to customers and appearance. We look much more professional as a company. The branding has allowed us to create banners for events, flyers, business cards, proposals, and advertising online.

Describe their project management style, including communication tools and timeliness.

We communicated about the project through email and Zoom meetings. It was easy to communicate through email since that is what our company uses daily. We received all the deliverables on time.

What did you find most impressive or unique about this company?

We asked for a lot of edits because as a new company, we wanted everything to be as perfect as possible and to make sure our team LOVED the outcome. Big Red Jelly was very patient with us and made sure we were heard and received what we were asking for.

Are there any areas for improvement or something they could have done differently?

Sometimes I felt the weekly meetings were rushed and we didn't have enough time.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Suncrest Hospice. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We hired Big Red Jelly to redesign our website, which was old and needed a brand refresh. 

SOLUTION

What was the scope of their involvement?

Big Red Jelly redesigned our website to match our current branding. They handled the technical and design aspects of the project. We did everything on WordPress. During the offboarding phase, they gave us basic WordPress training for us to update things on the platform when needed. 

What is the team composition?

We worked with Ben (Growth Director) and a designer. 

How did you come to work with Big Red Jelly?

A friend of mine referred me to Big Red Jelly, and I hired them because they were substantially less expensive than other vendors. Moreover, other vendors went on and on during the vetting process as they tried to pitch their services. Ben kept things short — within 30 minutes, he told us what they could do. Our conversation was straightforward and transparent.

How much have you invested with them?

We spent around $12,000. 

What is the status of this engagement?

Our engagement lasted from March–August 2022. We first talked to them in March 2022 and then started the development process around June–July 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

My team was truly happy with the rebranded website — our sales and executive teams absolutely loved it. It was a great upgrade from what we had before. 

How did Big Red Jelly perform from a project management standpoint?

They were personable. If I missed a meeting, they would ensure they followed up. Their communication was outstanding, and I was pleased with their company. They met deadlines, and their pricing was amazing. To communicate, we used emails and video calls. 

What did you find most impressive about them?

Big Red Jelly’s pricing was impressive. Other companies charged $40,000 more than they did. Moreover, the team was hardworking, and I could easily handle whatever they lacked and pick the pieces up by myself. 

Are there any areas they could improve?

I changed many things to their designs, which weren’t bad. However, it made sense for our company to have things changed and altered. It wasn’t that they weren’t good designers; I simply knew exactly what I wanted design-wise. I felt comfortable communicating that with them, and they were willing to work with me on it.

Do you have any advice for potential customers?

I recommend Big Red Jelly to anyone. They’ve done a great job for us, and I want to see them grow and become a bigger company.