Big Leap

BACKGROUND

Please describe your company and position.

I am the VP of Marketing of Wilding Wallbeds

Describe what your company does in a single sentence.

Manufacture high-quality Murphy Beds and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Leap to accomplish?

• Increase revenue and profit via SEO

SOLUTION

How did you find Big Leap?

Online Search

Why did you select Big Leap over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Big Leap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They manage all of our SEO strategies to increase revenue and profit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased conversions
• improved organic rankings
• improved organic revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are INCREDIBLY organized and so on top of things that I feel that I am usually the one holding them back!

What was your primary form of communication with Big Leap?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're incredibly organized and strategic in their approach. And VERY thorough.

Are there any areas for improvement or something Big Leap could have done differently?

Nothing that jumps to mind immediately.

BACKGROUND

Please describe your company and position.

I am the Sr. Marketing Coordinator of a standardized testing company

Describe what your company does in a single sentence.

Our company develops, administers, and scores standardized tests, offering individuals who haven't completed high school the chance to earn a credential equivalent to a diploma.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Leap to accomplish?

• Increase online presence through SEO

SOLUTION

How did you find Big Leap?

Other

Why did you select Big Leap over others?

Other

How many teammates from Big Leap were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Various blogs and website pages incorporating best SEO practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in web traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very organized and timely with deadlines.

What was your primary form of communication with Big Leap?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Will is Awesome.

Are there any areas for improvement or something Big Leap could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Global VP Marketing of Aviv Clinics.

Describe what your company does in a single sentence.

Aviv Clinics delivers a highly effective personalized protocol to enhance performance in the aging brain and body via the Aviv Medical Program.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Leap to accomplish?

• Build strong and competitive organic presence with SEO
• Build Aviv's reputation and credibility
• Generate leads

SOLUTION

How did you find Big Leap?

Online Search

Why did you select Big Leap over others?

High ratings
How many teammates from Big Leap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Content marketing- writing blogs according to keyword research and strategy. 
• Optimizing existing blogs
• Link building
• Website optimization
• Brand promotion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are growing in keyword ranking. We are driving traffic to our website mainly by the blog, which they are writing. We are driving a high percentage of non-branded traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BL team is very collaborative; we learned to work together and create synergy with our team. They are very much involved in what we do and always listen to our needs. Also, they are very kind, so the conversation is always nice.

What was your primary form of communication with Big Leap?

Virtual Meeting

What did you find most impressive or unique about this company?

I think they made a big effort to understand what we do (it is not always easy), and they always try to find solutions and push us to the next achievement.

Are there any areas for improvement or something Big Leap could have done differently?

i think we got now to a point where we all know the strategy and what is working for us. It took a while to navigate that and build a process, but maybe there is always a learning curve.

BACKGROUND

Please describe your company and position.

I am the Office Manager of a beauty & cosmetics company

Describe what your company does in a single sentence.

We are an online website that sells and distributes beauty products to licensed professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Leap to accomplish?

• Grow our SEO efforts

SOLUTION

How did you find Big Leap?

Referral

Why did you select Big Leap over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Big Leap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work in a very competitive market so Big Leap has assisted us in creating content that will perform well and make us stand out against competitors as well as back linking our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Big Leaps suggestions on our high traffic pages and product listings we seen major growth in the SEO side of things. The ultimate goal was to improve our SEO efforts to assist and bring down our Paid Ads efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Leap has always been very great at communicating with us as well as having tasks and needs completed in a timely manner.

What was your primary form of communication with Big Leap?

Virtual Meeting

What did you find most impressive or unique about this company?

I think their organization and detailed spreadsheets make Big Leap unique!

Are there any areas for improvement or something Big Leap  could have done differently?

None that I can report at this time.

BACKGROUND

Please describe your company and position.

I am the Director Marketing Analytics of a financial services company

Describe what your company does in a single sentence.

Auto Insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Leap to accomplish?

• Improve SEO
• Enhance Paid Marketing
• Overall Marketing Direction

SOLUTION

How did you find Big Leap?

Online Search

Why did you select Big Leap over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Big Leap were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Big Leap has helped enhance our digital assets and content strategy across a variety of brands. In additon, we have worked to improve our PPC efforts and create a process for better sales attribution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site visits, keyword ranking, quotes, sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great organization with weekly recaps/updates/agendas as well as weekly calls to discuss progress& ongoing strategy

What was your primary form of communication with Big Leap?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are willing to work with us to constantly evolve our processes to meet the needs of the business. Very flexible and collaborative team!

Are there any areas for improvement or something Big Leap could have done differently?

They have been great so far!

BACKGROUND

Please describe your company and your position there.

I am the SEO & Web Analyst at a child protection nonprofit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Leap, and what were your goals?

Ongoing SEO and rebranding.

SOLUTION

How did you select this vendor and what were the deciding factors?

The organization was working with BigLeap when I started this position.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

BigLeap does outreach for us, provides us with bi-monthly reports, creates tracking events for us through Google Analytics, track keywords, audits, citations, and consult with us about best practices.

How many people from the vendor's team worked with you, and what were their positions?

1 Outreach Specialist, 1 Client Success Executive, and 1 Digital Marketing Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successful ongoing rebrand through redirecting webpages and and increase in keyword rankings.

Describe their project management style, including communication tools and timeliness.

Micheal is the Client Success Executive and he coordinates between us and his team and keeps us all organized.

What did you find most impressive or unique about this company?

They are always willing to go above and beyond for our needs.

Are there any areas for improvement or something they could have done differently?

I'd like more content feedback + more backlinks.

BACKGROUND

Please describe your company and your position there.

I'm the CMO for an Author that sells digital courses online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Leap, and what were your goals?

Big Leap was hired to improve our organic reach to our website and blog.

SOLUTION

How did you select Big Leap and what were the deciding factors?

Big Leap looks at SEO in a more creative way than most. It's not just about back-links to them. They set up strategic partnerships, preemptively planned for algorithm updates etc etc.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They had full control of SEO including creating and distributing content.

How many people from the vendor's team worked with you, and what were their positions?

3 People- Strategist Account Manager Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We increased our ranking in nearly every keyword we targeted

Describe their project management style, including communication tools and timelines.

Big Leap is awesome to work with. Super friendly and care about each client. I felt like I was the only account the team was dealing with. Always responsive and there when needed.

What did you find most impressive or unique about this company?

They take a modern-day approach to SEO and think outside the box.

Are there any areas for improvement or something they could have done differently?

No. They were awesome.

BACKGROUND

Please describe your company and your position there.

We are a telecommunication provider. Director of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Leap, and what were your goals?

SEO increases form fills/calls from organic traffic to our site. Increase keyword rankings.

SOLUTION

How did you select Big Leap and what were the deciding factors?

Reviews and word of mouth. Level of detail they provide.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Optimizing key words, blog building, creating new content.

How many people from the vendor's team worked with you, and what were their positions?

3 - Account managers and content creators.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased keyword ranking and form fills.

Describe their project management style, including communication tools and timelines.

They are great. They come with new ideas and are very organized.

What did you find most impressive or unique about this company?

Communication and idea creation

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

Retail Hot Tub and Fireplace, I am the Financial Controller

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Leap, and what were your goals?

To add an ecommerce store to our website

SOLUTION

How did you select Big Leap and what were the deciding factors?

They are our current website designers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They did all the work

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did a great job, we have a very complex sales tax state

Describe their project management style, including communication tools and timelines.

They are great to communicate with.

What did you find most impressive or unique about this company?

They are very easy to work with and do what you ask them to do, they make great suggestions and are easy to communicate with.

Are there any areas for improvement?

I wish we had sales on the store but none yet

BACKGROUND

Please describe your company and your position there.

Our company is a global rapid application development platform solution provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Leap, and what were your goals?

We worked with BigLeap to get our new website content SEO'd and to begin to rank for relevant keywords.

SOLUTION

How did you select Big Leap and what were the deciding factors?

We selected BigLeap based on their services offering and professional quote.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began with a 30-day discovery phase and met weekly to discuss progress for each milestone that needed to be met weekly, fulfilling our monthly contract.

How many people from the vendor's team worked with you, and what were their positions?

I was the primary point of contact for this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We ended up ranking for three primary keywords that have successfully put us on the map for RAD technology.

Describe their project management style, including communication tools and timelines.

Project management is very stringent and effective, they utilize Excel and weekly phone meetings

What did you find most impressive or unique about this company?

Maja and the team were extremely professional and very knowledgable about SEO. They are highly recommended for small to medium-sized businesses who need to find success in the digital world.

Are there any areas for improvement or something they could have done differently?

Keep working with companies and hone in on your specialty. It can be challenging to be a "one-size-fits-all" SEO company. Continue to do a great job and find your niche.