Betlace

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of a LinkedIn automation tool company

Describe what your company does in a single sentence.

A LinkedIn automation tool and cold email software trusted by 15000+ users worldwide for their outreach to scale their business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Betlace to accomplish?

• Fix website performance for mobile & desktop
• Fix browser compatibility
• Create additional features on the website

SOLUTION

How did you find Betlace?

• Online Search
• Clutch Site

Why did you select Betlace over others?

• High ratings
• Pricing fit our budget

How many teammates from Betlace were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Betlace helped us optimize our WordPress website's performance to perfection. 
• They fixed some pages and added new ones.
• They created additional sections requiring custom code.
• They are proactive. 
• They report any bugs they notice, and fix them immediately. 

Needless to say, our website is in an optimal state right now and has everything that we needed. They are very knowledgeable and resourceful, and their attention to detail is unmatched. We are fortunate to have found them and established a good partnership. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website performance was rated below 60 by Lighthouse. Now, after we started working with Betlace the score is on average over 95 for destop and mobile which is perfect.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They are very quick to solve problems and very knowledgeable. 
• The communication is good.
• They are quick to understand our needs. 
• The request delivery was always on time and of high quality.

What was your primary form of communication with Betlace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Betlace is excellent at what they do and they go far and beyond to fix a complicated issue.

Are there any areas for improvement or something Betlace could have done differently?

I can't think of anything. All is good.

BACKGROUND

Please describe your company and position.

I am the CMO of Homin

Describe what your company does in a single sentence.

Ukrainian tech agency simplifying business life & empowering brands using AI & web technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Betlace to accomplish?

• Develop the WordPress website from scratch with design

SOLUTION

How did you find Betlace?

Recommendation

Why did you select Betlace over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Betlace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involves creating a WordPress website from scratch, including UI/UX design in Figma, front-end development using React.js, and integration with WordPress for content management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are happy with the results. After the launch the website traffic increased, also the new design that they created for us increased the conversion of the website. We collected feedback from our clients and they said that the new design system is more user-friendly and it becomes easier to navigate through the website, to get the information they need.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They use Notion as the PM tool for management. Also, we set weekly meetings on what was the project manager and delivery team. During these weekly meetings, we discussed the scope of work for the upcoming week and they did a report on what was done, and what topics we needed to discuss. From everything that we have done so far, they showed a deep understanding of what they doing and were always transparent in terms of deadlines and our expectations.

What was your primary form of communication with Betlace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They very quickly understood our vision and very fast provided the first iteration of the new design system. During all the next stages they were always open to our feedback and ideas. The result of the cooperation is outstanding. So I believe that I was just impressed by how they managed the project, quickly workers and results. Also the price is fir our budget perfectly.

Are there any areas for improvement or something Betlace could have done differently?

I didn’t find anything that they need to improve right now. For us everything works just perfectly as it should.

BACKGROUND

Please describe your company and position.

I am the CEO of Web-Systems Solutions

Describe what your company does in a single sentence.

We are E-Commerce development company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Betlace to accomplish?

• WordPress development
• WordPress Plugin development
• Development of a custom booking plugin for Travel and entertainment industry

SOLUTION

How did you find Betlace?

Online Search

Why did you select Betlace over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Betlace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a request from our client. This company has been operating in the travel and entertainment industry for a significant amount of time and holds a confident position within this sector. We need to create a website for a new business line and develop + integrate a custom plugin for online booking.

We are looking for a plugin that can assist our clients in booking tickets, seats, or tours for our various activities/events. This positive practice will be applied to subsequent projects. Our goal is to increase website traffic, improve SEO, enhance user experience, and boost sales. Betlace was able to completely fulfill our requests.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client liked the result. It has received a lot of positive feedback from its customers. They liked the simplicity and effectiveness of the new, convenient solution. This allowed to increase income by 40-50%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our partnership with the project manager at Betlace was exceptional. From the outset, we established a seamless collaboration that allowed us to communicate quickly and transparently. We built a cohesive understanding of the project's objectives and were able to achieve successful outcomes within the specified time frame. The project manager's attention to detail and dedication to the project were instrumental in its success. We provide our communication via Slack and online meetings.

What was your primary form of communication with Betlace?

Virtual Meeting

What did you find most impressive or unique about this company?

Working with this team is always a pleasure and a good experience. They possess an unparalleled knowledge of WordPress development and are genuinely committed to finding the perfect solution for each client. They are very receptive to our new ideas and are highly professional in their business. Indeed, Betlace is a team of true experts.

Are there any areas for improvement or something Betlace could have done differently?

No, they developed exactly what we required

BACKGROUND

Please describe your company and position.

I am the CEO of Aleannlab

Describe what your company does in a single sentence.

We are providing software development services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Betlace to accomplish?

• Redesign the website
• Speed up the website
• Make the website scalable

SOLUTION

How did you find Betlace?

Referral

Why did you select Betlace over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Betlace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Redesign: 

• Analyze the existing aleannlab.com website to understand its current design, layout, and functionality. 
• Develop a new design concept that aligns with the client's branding guidelines, target audience, and industry standards. 
• Create mockups and wireframes to visualize the proposed design changes for client approval. 

Codebase Review and Update: 

• Conduct a comprehensive review of the existing website's codebase to identify any outdated or deprecated elements. 
• Update and optimize the codebase to ensure compatibility with modern web standards and best practices.
• Address any security vulnerabilities or performance issues found during the review process. 

Library and WordPress Updates: 

• Identify and update outdated libraries, frameworks, and dependencies used in the website's development. 
• Upgrade the WordPress core to the latest stable version to leverage new features, improvements, and security patches. 
• Ensure compatibility of updated libraries and WordPress version with the redesigned website. 

Design Implementation: 

• Translate the approved design mockups and wireframes into responsive web pages using HTML, CSS, and JavaScript. Ensure cross-browser compatibility and responsive design to deliver a consistent user experience across devices and screen sizes. 
• Integrate design elements such as fonts, colors, imagery, and animations as per the approved design concept. 

Blog Post Implementation: 

• Develop a blog section within the website to publish articles, news, and updates related to the client's products, services, and industry. 
• Implement features such as categorization, tagging, commenting, and social sharing to enhance the blog's functionality and engagement. 

Contact Form Implementation: 

• Create a contact form with fields for name, email, subject, and message to facilitate communication between the website visitors and the client. 
• Implement form validation and error handling to ensure accurate submission of inquiries and feedback. 

Customer Dashboard Implementation: 

• Design and develop a secure customer dashboard area where registered users can access personalized content, services, and account management features. 
• Implement features such as user authentication, profile management, order history, and support ticketing system within the dashboard. 

Key Deliverables: 

• New website design mockups and wireframes. 
• Updated codebase with optimized performance and security enhancements. 
• Compatibility-tested website with updated libraries and WordPress version. 
• Fully functional website with responsive design and cross-browser compatibility. 
• Implemented blog section with content management capabilities. 
• Contact form with validation and error handling. 
• Customer dashboard with user authentication and account management features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daily/weekly updates, messages update in slack. Weekly demos

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Was assigned manager who controlled all work. They delivered everything on time.

What was your primary form of communication with Betlace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication, quality of work, speed

Are there any areas for improvement or something Betlace could have done differently?

All good

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a communication services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Betlace?

We needed help with website development for our business.

SOLUTION

What was the scope of their involvement?

Betlace did web development for us; we provided them with our design requirements, and they built everything on WordPress for us.

What is the team composition?

We worked with 2–3 members of their team, including Dimitry (CEO) and a group of developers.

How did you come to work with Betlace?

We chose them based on their professionalism and the good reviews they had. I also liked their previous work.

How much have you invested in them?

We spent $1,000 with them on this project.

What is the status of this engagement?

We worked together throughout April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site they created is now live, and we liked their work.

How did Betlace perform from a project management standpoint?

Project management was excellent. In terms of communication and tools, we used Upwork and WhatsApp.

What did you find most impressive about them?

The professionalism in their communication was outstanding; they were always available when we needed them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on; they were always available, friendly, did good work, understood our requests, and could deliver what we needed by finding solutions without charging extra.

Do you have any advice for potential customers?

Be as specific as possible about your needs and goals.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a company who specialises in custom software solutions for our clients. Solutions can be any technical product or services, such as websites, e-commerce, mobile applications, integrations and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Betlace, and what were your goals?

Our company is growing quickly and we have challenges hiring local talent to supplement the demand for projects. We needed to find a reliable and quality external partner to add capacity to our team without compromising the successful delivery of our projects. The capacity we were looking to fill was specifically web development front-end and back-end.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose to "test" out Betlace with a low-risk project to assess the quality of the work. We quickly became confident that they were reliable, good communicators and produced quality work, which is why we are continuing our partnership with them at present.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We handle all customer-side communication and project specifications. We hand over a clear specification to the Betlace team, asking them to perform the development of the following areas of the project:

• Front-end template development (in HTML + TailwindCSS)
• Front-end framework development using EleventyJS
• WordPress CMS integration
• ACF (Advanced Custom Fields)
• Testing and content creation

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact. We also deal with 1 developer directly who is good at communicating.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We assess the quality of the handover in relation to the Figma designs our designer produces. It is easy to measure the quality as we compare the design files to the developed pages directly. The first project Betlace handed over was very close to the design files. After setting clear expectations on the quality that was expected, Betlace made sure to deliver the quality we needed.

Describe their project management style, including communication tools and timeliness.

We initially used email, but changed to Slack for daily communication, feedback and updates. For important project kick-offs, we setup a video call with the project manager.

What did you find most impressive or unique about this company?

We were impressed by their willingness to accommodate all our needs and adapt to our way of working and producing the projects. Even with their country going through very difficult times due to the Russian Invasion, they have still kept up their work and communication.

Are there any areas for improvement or something they could have done differently?

The first project that was handed over had some changes needed to achieve the quality we required. But Betlace were quick to make the changes and have since been able to deliver on the quality we need.

BACKGROUND

Please describe your company and your position there.

Amnis is a payment platform specialised for SMEs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Betlace, and what were your goals?

We were looking for a service supplier that offers design, web development, hosting support, and consulting for new integrations.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Betlace on the web, and after our first interview, I got my questions answers and get the feeling that Dmitry, the project leader knew what he is doing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Based on the brief and the material we provided, Betlace set up an adaptation period to take over our website and planned it's an improvement. Then, they proposed a new set-up (More ressources on the dev side and senior project manager) to help us with our biggest challenge which was to build a converting website with the implementation of our new branding.

How many people from the vendor's team worked with you, and what were their positions?

Dmitry was the project leader and was supported by a project manager, a designer and 4 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We challenge Betlace with a new design concept. The result was brilliant and helped us to be seen as one of the top 5 companies in our industry in terms of the trust. We got a slow start with development but Dmitry injected more resources to get faster delivery.

Describe their project management style, including communication tools and timeliness.

Once Jira has been set up in detail, project progress was easy to follow and reduced by half the communication requirement. We used Slack. Our weekly stand-up meeting lasts about 15 minutes (Only) in the last weeks of the project.

What did you find most impressive or unique about this company?

They adapted and scaled their service that helped us to overcome the extra pages we needed to develop. It was not planned at the start of the project. The junior designer showed an unexpected maturity to implement our brand advisor's feedbacks. The result was outstanding.

Are there any areas for improvement or something they could have done differently?

I like live meetings and a few members couldn't communicate live with me but replied by chat. The project leaders always found the way to push relevant information

BACKGROUND

Please describe your company and your position there.

I'm the visual operations manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Betlace, and what were your goals?

We saw that our clients have a lot of problems with their curent websites. Since we don`t have the skills in house, we started to work with Betlace as our development provider

SOLUTION

How did you select Betlace and what were the deciding factors?

We made a selection and we give them some tasks to do. From all the companies , Betlace was the best choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As usuall on any project with them first of all we had a meeting to debrief everything. After this they send us a timeline by our deadline. Then we sent them the content and every details they asked us. The procces was verry good, they was friendly and we had informations of the progress step by step.

How many people from the Betlace team worked with you, and what were their positions?

A project manager and 2 developers and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After working with them first year we grow up our company also in this field of development, offering our clients this services that we didn`t had until we start to collaborate with Betlace

Describe their project management style, including communication tools and timeliness.

The project manager give us informations step by step of the progress.

What did you find most impressive or unique about this company?

They are very friendly and to work with them is a pleasure. Also we appreciated when we had some emergency they was there for us

Are there any areas for improvement or something they could have done differently?

there was little adjustments but after feedback everything was fixed.

BACKGROUND

Please describe your company and your position there.

We are a corporate brand and digital design consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Betlace, and what were your goals?

Our design team continually push boundaries in an effort to deliver to our clients unique and compelling digital experiences. Turning these designs into pixel perfect bespoke Wordpress theme requires a high level of technical skill. We also expect best-in-class functionality utilising the latest tools and features to enable content editors and marketing teams to create dynamic and engaging campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have a background in web development and have worked with many dev teams over the years. This, along with an extensive checklist, allows me to fairly quickly shortlist vendors. Betlace ticked all the boxes!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Betlace is fulling integrated into our Digital Team including our workflow. We apply industry standard software development best practices including version control and multiple environments and change control management.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and 3 to 4 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Some of the technical solutions created by Betlace have been truly impressive. The quality of coding produced is up there with the best devs I have worked with in the past. For example a recent build saw a clients website Google Page Speed/Lighthouse score increase from 9 to 73 on mobile and from 57 to 98 on desktop!

Describe their project management style, including communication tools and timeliness.

One awesome benefit of Betlace is that we have devs on Slack and Jira and can communicate with them directly. They are also happy to join standup calls as required.

What did you find most impressive or unique about this company?

Not only are they technically competent, but they are also genuinely nice guys.

Are there any areas for improvement or something they could have done differently?

Spoken language is always tricky when English is not native, but written comms is excellent.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a VPN service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Betlace?

We hired them to redesign our website.

SOLUTION

What was the scope of their involvement?

They did a full makeover for the site, implementing a new design that our web designer created. The site is based on WordPress and they converted everything into HTML. They continue to add new features and make fixes, as needed. 

What is the team composition?

One person supports us from their team, Dmitry (CEO & Founder). 

How did you come to work with Betlace?

I found them through a freelancing website. 

How much have you invested with them?

We’ve spent around $10,000. 

What is the status of this engagement?

We’ve been working with them since March 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our customers remark on how the site is modern, sleek, and loads quickly. 

How did Betlace perform from a project management standpoint?

We primarily communicate through messaging, but we also do Skype calls. 

What did you find most impressive about them?

They’re really good at their job and get everything done correctly with limited errors. 

Are there any areas they could improve?

They’re getting very busy, so they could potentially use more staff.