Belkins

BACKGROUND

Please describe your company and your position there.

We are a global systems integrator specializing in mini computers. We provide fully configured, warrantied, and supported mini PC systems to businesses and consumers, as well as end-to-end project development, custom operating system installations, and accessories. I am the Product Launch Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals??

We hired Belkins to execute lead generation efforts for via email outreach.

SOLUTION

How did you select this vendor and what were the deciding factors?

After a bit of research, we selected Belkins based on their positive reviews, applicable experience, and success helping other companies like us.

Describe the project in detail and walk through their service package, including any calling tools used.

We’ve started with a kickoff call to determine the high-level strategy and meet the members on our dedicated team. It took about a week to prepare the initial lead list, develop outreach templates, and test our email mailboxes. After we approved the templates and lead list, they launched the outreach campaigns. We now have a call once a week where we discuss the scheduled appointments and review our targeting strategy.

Who did you work with and what was the feedback process like?

We work with an Account Manager and a SDR.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Overall Belkins is a great partner to work with. They were able to learn our product offering and company values quickly. From the Ideal Customer Profile we filled out, Belkins has been able to target quality leads and set many introductory calls for our sales team.

Describe their project management style, including communication tools and timeliness.

We communicate with the Belkins team mostly via email and through our weekly review calls. It’s great that the team is available most hours because they cover US and European timezones.

What did you find most impressive or unique about this company?

We are satisfied with the Belkins team and their proactive efforts. The team has always been open to our ideas and requests and updated our outreach strategy accordingly. The process has been well-organized.

Are there any areas for improvement or something they could have done differently?

Being a bit more attentive to detail to ensure calendar invites and emails to prospective leads are accurate.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a Content Produciton studios based out of Texas. We produce multicultural content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins?

We were looking to develop the regional and national market and we didn't have a sales force to back it up or the data to start efforts.

SOLUTION

How did you select this vendor?

We interviewed 3 companies and we just had a better feeling for this company's solution. There strategy is to select and contact prospects all digitally which I thought it was more efficient and could better speak on our behalf.

Describe the scope of their work in detail.

Upon giving them territory and industries, they research lists of prospects and conctact them via email. They will then secure zoom meetings with prospects.

What was the team composition?

One project manager, one researcher and a meetings coordinator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far, I have gained two new ongoing clients with projects size that recovers my initial investment.

How effective was the workflow between your team and theirs?

Fairly well. It took about 2-3 months for fully development of efficient workflow, getting the right clients and the right amount of calls to create the volume we needed to make it profitable.

What did you find most impressive about this company?

Their customer service is great. I needed further help and. even the owner had a meeting with us to help with things beyond his company's duties.

Is there any area for improvement or anything that could have been done differently?

I think I would like to have more input on prospects' emails throughout the initiative, not just at the beginning (though Im pretty sure I can ask for that). I would also like to have a bit more control of the meeting set up procedures.

BACKGROUND

Please describe your company and your position there.

I am the marketing director and responsible for all inbound/outbound communications. I also am highly focused on lead generation strategy through digital channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals?

We work in a very niche space within the healthcare industry which requires a very precise way of handling outreach and sharing value proposition. We have used services in the past that provided no real leads and led us to waste a lot of resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked at Clutch.co reviews and decided to speak with them and see if they could alleviate our problem.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

This was purely outbound lead generation through e-mail and linked in. They focused in on clients that fit specific criteria that we outlined and they researched and handled the rest.

How many resources from the vendor's team worked with you, and what were their positions?

2 - Yuriy B. who is a phenomenal account manager. Always responsive and looking to optimize the campaign. Kateryna Y.  who is the lead on communicating and setting up appointments. She does a wonderful job of sharing our value proposition and qualifying leads before setting up the appointment.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes - we have received several high quality leads that can potentially turn into business. While we would of course like more leads, it is the quality of these leads that makes it worthwhile.

How effective was the workflow between your team and theirs?

Excellent - we have weekly meetings where we discuss current situations and challenges. I get all my reports in real-time through Google Dashboard. They make themselves available at all times through Slack as well.

What did you find most impressive or unique about this company?

I appreciate their creativity in approaching the campaign and their willingness to try different methods rather than waste time. Yuriy was able to identify that our original plan was not working based on his experience and we were able to pivot quickly and see the results.

Are there any areas for improvement or something they could have done differently?

I would say they beat expectations given our previous experiences with lead generation companies.

BACKGROUND

Please describe your company and your position there.

Head of Marketing Services for Three Ventures Inc. Three Ventures Is A Consulting Firm For Analytics, Marketing, Development, & Cloud.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins?

We hired Belkins to generate leads for several of our lines of business. Our focus was on attracting top of the funnels leads to our core service offerings, and targeting our most important customer types.

SOLUTION

How did you select this vendor?

We interviewed 5 companies with high ratings in this space. We chose Belkins for our ongoing work bc of a combination of their clear language and messaging during the sales process, clear/transparent pricing, and results-oriented case studies.

Describe the scope of their work in detail.

We hired Belkins to generate leads for several of our lines of business. Our focus was on attracting top of the funnels leads to our core service offerings, and targeting our most important customer types.

What was the team composition?

We worked with several team members at Belkins throughout the audience identification, copywriting, and email send process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen a significant increase in the number of leads generated for each line of business we have focused campaign efforts towards. Those leads have produced revenue for us, in line with lead conversion rates for other channels.

How effective was the workflow between your team and theirs?

High effective, very good communicators, very responsive.

What did you find most impressive about this company?

They are committed to producing quality results. They've also have gone out of their way to adjust and optimize audience targeting, messaging, and email deliverability to produce results.

Is there any area for improvement or anything that could have been done differently?

We should have listened to their advice sooner on email messaging and subject lines. They have a proven track record for open rates so let them be the experts.

BACKGROUND

Please describe your company and your position there.

I am a founder of an Online Marketing agency based out of Germany but serving clients across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals??

I’ve hired Belkins to build an email marketing campaign from scratch and feed our sales machine with high-quality leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Clutch as the top 1 lead generation agency.

Describe the project in detail and walk through their service package, including any calling tools used.

We went through the onboarding process with their team; they spent a few days preparing the leads, templates, and mailboxes. By the end of the first week, they send us everything for review. After we approved the templates and leads, they launched outreach campaigns. Then we had a call once per week where we discussed the booked calls, and the SDR worked with our feedback to improve the quality of upcoming booked calls. It took us a while to build the pipeline, but once we got it set, we managed to get a stable and predictable flow of calls per month.

Who did you work with and what was the feedback process like?

We worked with 5 people. Our account manager was the main POC and was available 24/7.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Belkins is a great partner to work with. They learned our product in detail, analyzed our ideal customer profile, and prepared leads, mailboxes, and email content.So far, our partnership has resulted into numerous highly potential leads, and I expect to close a few deals in a few days.
 So to say, I will have at least one deal closed by the end of the third month of our campaign.

Describe their project management style, including communication tools and timeliness.

We were using Slack and Zoom/Google Hangouts for day-to-day and week calls. The team was always available during EU and US working hours.

What did you find most impressive or unique about this company?

They are very well-organized, clear, detail-oriented, and adaptable.

Are there any areas for improvement or something they could have done differently?

Nothing that I can think of.

BACKGROUND

Please describe your company and your position there.

Associate Marketing Director at entomo

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals??

We’ve hired Belkins to run email outreach and execute lead generation for Entomo. We were looking for a team of professionals to handle the top of the sales funnel.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Clutch as one of the top lead generation agencies.

Describe the project in detail and walk through their service package, including any calling tools used.

We’ve started from a well structured onboarding process with their team. It took them about 5 days to prepare leads, templates and mailboxes. After we approved the templates and leads they launched outreach campaigns. Then we had a call once a week where we discussed the booked calls and the team worked with our feedback to improve the quality of upcoming booked calls.

Who did you work with and what was the feedback process like?

We’ve worked with 5 people, our Account Manager and SDR were always available and ready to help.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Belkins is a great partner to work with. They were able to learn our product in detail, understand, and analyze our Ideal Customer Profile, prepare leads, mailboxes, email content as well as professionally support our account throughout the entire campaign. Furthermore, they delivered multiple sales qualified leads (I don’t have the number in front of me now).

Describe their project management style, including communication tools and timeliness.

We were using Slack and Zoom for day to day and week calls. The team was always available in European and US working hours.

What did you find most impressive or unique about this company?

Since the very beginning of our relationship, we have been very satisfied with the Belkins team. I think it is critical that the team has always been open to our ideas and requests - the cooperation process has always been very well-organized, clear, detail-oriented, and adaptable.

Are there any areas for improvement or something they could have done differently?

There is nothing that stands out.

BACKGROUND

Please describe your company and your position there.

I am a Team Lead for International Sales team for a Training Management System provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins?

We hired Belkins to facilitate our expansion to the international market and drive our business growth.

SOLUTION

How did you select this vendor?

We checked several lead generation agencies and compared their ratings, technology, and the overall quality of the services they provide. Based on this information, we shortlisted Belkins. We were impressed by its extensive experience, transparent practices, powerful automation solutions, and customer-centric approach.

Describe the scope of their work in detail.

We selected the SDR (sales development representative) who immediately started building robust email lists and strategies. She managed to do profound research to meet our specific criteria and established good connections with the prospects. This made us consider extending the contract.

What was the team composition?

We were supported by a dedicated SDR, a result-driven project manager, and a researcher.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Belkins scheduled numerous appointments for us through which we closed several deals in a completely new market. There are also several negotiations in progress, so we are expecting even more closures in the near future.

How effective was the workflow between your team and theirs?

We enjoyed a seamless collaboration with Belkins’ team. For instance, our SDR is really precise about fulfilling the requirements. She is attentive to detail and regularly updates us on the work progress. Initially, we planned to work with Belkins for 3 months, impressed with results and a highly professional attitude we extended the contract for another year. We are also going to collaborate with Belkins in the future potentially using other services of theirs.

What did you find most impressive about this company?

Belkins’ team is very flexible and result-focused. Their team is very attentive to our business needs. They basically started speaking our customers’ language to establish proper connections, and it worked just fine. They are quick to learn and feel like an extension of our team.

Is there any area for improvement or anything that could have been done differently?

Although Belkins team introduced a nice interactive reports it would be great to have a solution/platform/dashboard that does not require to use links and go through previous communication/emails.

BACKGROUND

Please describe your company and your position there.

I am a founder of a SaaS company for foodservice wholesalers based out of Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals??

We hired Belkins to build the whole email marketing strategy for SAAVI and outsource top of the funnel. We were looking for a turnkey solution and Belkins was able to offer one for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Clutch as top 1 lead generation agency.

Describe the project in detail and walk through their service package, including any calling tools used.

We went through the onboarding process with their team, then they spent a few days preparing the leads, templates and mailboxes. By the end of the first week, they send us everything for a review. After we approved the templates and leads they launched outreach campaigns. Then we had a call once per week where we discussed the booked calls and the SDR worked with our feedback to improve the quality of upcoming booked calls.

Who did you work with and what was the feedback process like?

We worked with 4 people and our account manager Yuriy and SDR Maria were available 24/7. I was very pleased by the fact they were ready to connect with me any time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Belkins was and is a great partner to work with. They were able to learn our product in detail, understand, and analyze our Ideal Customer Profile, prepare leads, mailboxes, email content as well as professionally support our account throughout the entire campaign. Furthermore, they delivered multiple sales qualified leads (I don’t have the number in front of me now) and we converted around 20% of them in new paid accounts.

Describe their project management style, including communication tools and timeliness.

We were using Slack and Zoom for day to day and week calls. The team was always available in Australian and US working hours.

What did you find most impressive or unique about this company?

Since the beginning of our relationship, we were very satisfied with the Belkins team. I think it is critical that the team has always been open to our ideas and requests - the cooperation process has always been very well-organized, clear, detail-oriented, and adaptable.

Are there any areas for improvement or something they could have done differently?

There is nothing that stands out.

BACKGROUND

Please describe your company and your position there.

Co-Founder and Strategy Director at Born & Bred, a brand and design agency in San Francisco, California that specializes in brand strategy, brand identity, and brand execution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins, and what were your goals??

We have always been growing well organically, but in order to get to the next level, we needed an additional approach. We wanted to develop business more effectively. It felt like we had a great offer and needed to increase brand awareness.

For agencies, it’s really difficult to increase awareness — you don’t advertise via the traditional marketing channels. Therefore, cooperation with Belkins looked like a great way to make our agency known, liked, and trusted by highly relevant customers. We also expected it to provide us with an opportunity to pitch them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were conducting a thorough Google search, comparing various options according to a set of specific criteria essential for our business. Finally, we chose Belkins as the most relevant lead-generation agency with the best customer reviews and solid case studies.

Describe the project in detail and walk through their service package, including any calling tools used.

Appointment setting (10-20 calls per month) Working with the CRM Linkedin Influencer to promote our work that we simply didn’t have time to speak about. Of course, actions speak louder than words, but Belkins' experts claimed that those were stunning and spread the word about our successful case studies and achievements.

Who did you work with and what was the feedback process like?

The team consists of a research team, an SDR, and an Account Manager - they are proactive, nimble with a strategic mindset.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

High call volume — Belkins professionals scheduled numerous appointments, and we were able to find clients out of those and close deals. We recently launched a Linkedin Influencer campaign to promote our work and can already see a high level of engagement. It will definitely help drive inbound traffic, build brand awareness, and come up with creative solutions.

Describe their project management style, including communication tools and timeliness.

Agile, fast, wishing to go an extra mile and add value.

What did you find most impressive or unique about this company?

I am impressed with their high level of engagement and desire to work as an extension of our team. Their eagerness to test and implement different approaches, helping with anything that’s in Belkins’ power (for instance, Belkins helped with researching people for recruitment during the phase of Born & Bred’s extreme growth.)

Are there any areas for improvement or something they could have done differently?

None that I can think of. We’re working on structuring our LinkedIn engagement process.

BACKGROUND

Please describe your company and your position there.

Flextime Nurses provides Nurse Staffing support and augmentation for Healthcare providers who face nursing shortages. My role is to develop new clients and manage Flextimes relationship with them

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Belkins?

Flextime needed to broaden our client base by reaching more potential decision makers with marketing and mission messaging. Many of these contacts are difficult to identify as to names and contact information so we needed assistance in achieving this goal

SOLUTION

How did you select this agency and what were the deciding factors?

We selected Belkins because of their reputation and experience in providing the kind of marketing support we needed.

Describe the project in detail and walk through the stages of the project.

The project required open and honest exchanges so as to develop the most effective message possible to be used in an email marketing campaign to get our message out. As the project progressed we made adjustments together to increase effectiveness. As it continued we identified and developed a large and viable volume of contacts...many of which have led to new business.

Describe the recruitment process in detail.

We provided Belkins a large group of potential corporate targets on which to focus and they in turn identified a substantial number of contact targets that were not on our radar. Once these contact was made in both cases and we received positive responses from many of them it was my role to reach out personally to them....field questions, determine interest and proceed to Contract/Agreement phase.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The major result was the increase in the number of contracts between Flextime Nurses and Healthcare Providers. This was the measure of success for us.

How effective was the workflow between your team and theirs?

I would describe the workflow process as very effective. Belkins was very responsive to us and were also responsive to them. It was an excellent working relationship.

What did you find most impressive or unique about this company?

In addition to the working relationship and communications, Belkins provided us with excellent data and analytics which enabled us to measure the effectiveness of both our efforts. It was a partnership relationship.

Are there any areas for improvement or something they could have done differently?

Anything that need improvement or additional focus was dealt with effectively during the course of the engagement. I can suggest nothing further.