Aussie Website

BACKGROUND

Please describe your company and position.

I am the Owner of Adam’s Steam Cleaning

Describe what your company does in a single sentence.

Adam’s Steam cleaning is a professional carpet cleaning company in Sydney, Australia specializing in residential and commercial carpet cleaning, Tile & Grout Cleaning and Upholstery cleaning in Sydney and surrounding areas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aussie Website to accomplish?

• Increase in online appointment bookings
• Increase sales
• To create a professional online presence for my company

SOLUTION

How did you find Aussie Website?

Online Search

Why did you select Aussie Website over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Aussie Website were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Iconix will deliver a comprehensive website design service that includes the development of an online appointment booking system, integration with a CRM system, and optimization for mobile and user-friendly browsing. Key deliverables for this project include a visually appealing and user-friendly website design, a fully functional online appointment booking feature, seamless integration with a CRM system, and a mobile-friendly and responsive website that works seamlessly across different devices and platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The success of the project could be demonstrated by an increase in website traffic and sales, indicating that more people are visiting the website to schedule appointments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Website Iconix's exceptional project management skills made the experience seamless and stress-free. Communication through phone and email was efficient, with prompt responses to my queries and concerns. I could focus on other aspects of my business with confidence, thanks to their excellent management.

What was your primary form of communication with Aussie Website?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their customized approach and ability to tailor their services to meet our unique needs and vision.

Are there any areas for improvement or something Aussie Website could have done differently?

no nothing