Astrokyon

BACKGROUND

Please describe your company and position.

I am the COO of a chemicals & biotechnology company

Describe what your company does in a single sentence.

we are a biotechnological company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Astrokyon to accomplish?

• IT Consulting
• Hybrid Cloud
• Domain Control & security
• IT Instrastructure improvement
• IT Support

SOLUTION

How did you find Astrokyon?

Referral

Why did you select Astrokyon over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Astrokyon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Astrokyon has been providing Biosens Labs with a range of IT services since June 2021. The scope of our partnership includes ongoing IT consulting, security improvements, IT infrastructure upgrades, and hybrid cloud configuration. They have delivered network and device configuration, Microsoft Azure Cloud configuration, cybersecurity measures, service integrations, IT Support services, and administration of our AD domain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our IT infrastructure is now more robust, leading to increased operational efficiency. Our data security has improved significantly, and the ongoing support and consultancy from Astrokyon have allowed us to keep pace with the evolving IT landscape and greatly enhanced our IT practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Astrokyon excels in project management. They consistently deliver on time and quickly adapt to our changing needs. They are agile in their responses and have been able to provide solutions to our IT issues swiftly and efficiently.

What was your primary form of communication with Astrokyon?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Astrokyon's holistic approach to IT services and their ability to understand our unique needs as a biotech company are truly impressive. They're not just a service provider, they are a partner in our journey.

Are there any areas for improvement or something Astrokyon could have done differently?

While Astrokyon's services have been excellent overall, they could improve in making their communication more accessible for non-technical team members.