Asheville Computer Company is a managed IT provider based in Asheville, North Carolina. We have supported small businesses across Western North Carolina since 2016, and today we manage more than 650 computers and servers for about 46 client organizations.
Most of what we do is full managed IT. That covers 24/7 monitoring, managed detection and response on every endpoint backed by a security operations center around the clock, cloud image and file backups with restore testing, Windows and third-party patching, Microsoft 365 administration, network and firewall support, managed Wi-Fi, and a help desk staffed by people in your time zone who already know your network. We also handle the project work that comes with it: server migrations, office moves and buildouts, structured cabling, camera and NVR systems, and workstation replacement planned before the old machine dies.
Healthcare is our largest vertical. We support eleven dental practices along with eye care and veterinary offices, and we run that work through a dedicated branch, Asheville Dental IT. In practice that means scheduling upgrades around patients, working after hours when the operatories have to stay open, and knowing the imaging and practice management software before we touch it. Outside healthcare our clients include logistics, manufacturing, hospitality, retail, construction, and professional services firms.
Every endpoint we manage is checked daily against three separate systems: monitoring, antivirus, and backup. Gaps show up as findings on a report instead of as an outage six weeks later. Our three Clutch reviews average 5.0, and clients describe us as prompt, professional, and quick to answer.
We fit best with businesses of roughly 5 to 250 people that want one provider accountable for the whole stack.
"They definitely delivered in accordance with the timeframe they quoted."
Jul 25, 2026
Co-Owner & Operator, Arney Guess Goldsmith LLC
Edgar Stone
Verified
Retail
Hixson, Tennessee
1-10 Employees
Online Review
Verified
Asheville Computer Company installed security cameras and WiFi access points for a jewelry store. They also provided a NAS, a new router, an NVR, and all accessories for these products.
The new system allowed the client to store their security camera feed for 13 to 14 days, a huge improvement over their previous system. Asheville Computer Company delivered the project on time and impressed the client with their attention to detail, professionalism, and punctuality.
BACKGROUND
Introduce your business and what you do there.
I’m the co-owner and operator of Arney Guess Goldsmith LLC, a jewelry store that offers retail sales, custom designs, remounting, appraisals, and repairs. We have skilled goldsmiths capable of creating, modifying, and fixing nearly any piece of jewelry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Asheville Computer Company?
We needed help with new security camera installation, exterior and interior WiFi access points, a NAS, and a network to allow my workstations to communicate with one another effectively and get away from the “home built”/“shade tree IT” system.
SOLUTION
What was the scope of their involvement?
Asheville Computer Company provided us with new state-of-the-art interior and exterior security cameras, a NAS, WiFi access points, a new router, an NVR, and all the accessory items associated with these products. The team also handled the installation of these devices and made sure they worked properly before departing.
What is the team composition?
We worked with 2–5 teammates from Asheville Computer Company.
How did you come to work with Asheville Computer Company?
Someone referred Asheville Computer Company to me. I chose them over other options because they had high ratings, their pricing fit our budget, and their company values aligned with ours.
How much have you invested with them?
We spent around $20,000.
What is the status of this engagement?
We worked together in July 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Asheville Computer Company’s work allowed us to store our security camera feed for more than 48 hours. Our previous system only kept recordings for 48 hours, but the new system has us at 13–14 days, which is a huge improvement. Additionally, our network is up and running; previously, my workstations couldn’t communicate with one another. We also noticed increased WiFi speeds for the entire building.
How did Asheville Computer Company perform from a project management standpoint?
Asheville Computer Company’s project management was top-notch. They definitely delivered in accordance with the timeframe they quoted. We communicated via in-person meetings and emails or messaging apps.
What did you find most impressive about them?
I was impressed by Asheville Computer Company’s attention to detail, professionalism, cleanliness, and punctuality.
Are there any areas they could improve?
I can’t think of anything for Asheville Computer Company to improve.
RATINGS
5.0
"Highly recommend for your business IT needs"
Quality
5.0
Service & Deliverables
"State of the art equipment"
Schedule
5.0
On time / deadlines
"Worked efficiently and in a timely manner to complete the project early"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Services for Eye Care Practice
IT Managed ServicesOther IT Consulting and SI
HardwareNetworkOther IT managed services
Less than $10,000
October 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Asheville Computer Company’s responsiveness and superior customer service were impressive."
Oct 26, 2025
Executive, Wise Eye Care
Anonymous
Medical
Black Mountain, North Carolina
1-10 Employees
Online Review
Asheville Computer Company provided IT services for an eye care practice. They upgraded the client's IT system and internet services, set up new hardware, and integrated various instruments.
Asheville Computer Company helped the client improve internet speed, boost work efficiency, and enhance patient satisfaction through guest internet accessibility. They successfully set up fully functional systems without any downtime. Moreover, the team resolved issues within the same day.
BACKGROUND
Introduce your business and what you do there.
I’m an executive at an eye care practice.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Asheville Computer Company?
We needed to streamline our merging IT systems and upgrade our internet and IT management.
SOLUTION
What was the scope of their involvement?
Asheville Computer Company streamlined our systems, upgraded our internet services and Wi-Fi, and connected our various instruments seamlessly. The team also set up new hardware and removed the old equipment.
What is the team composition?
We worked with 2–5 teammates from Asheville Computer Company.
How did you come to work with Asheville Computer Company?
Someone referred Asheville Computer Company to us. We chose them over other options because they had high ratings.
How much have you invested with them?
We spent less than $10,000.
What is the status of this engagement?
We worked together in October 2025.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Asheville Computer Company’s success was not losing any productivity. All systems worked great! We had a backup internet capability in case of a power outage and faster internet speeds, which led to improved work efficiency. Moreover, our patients enjoyed the guest internet accessibility.
How did Asheville Computer Company perform from a project management standpoint?
Asheville Computer Company answered calls and emails within the hour and solved issues the same day. We communicated via in-person meetings.
What did you find most impressive about them?
Asheville Computer Company’s responsiveness and superior customer service were impressive.
Are there any areas they could improve?
No, there weren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT-Managed Services for Boutique Hotel
IT Managed Services
Disaster RecoveryDisaster RecoveryHardwareHelp deskNetworkOther IT managed servicesSecurity
$10,000 to $49,999
June 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Asheville Computer Company is very prompt and professional."
May 28, 2025
Owner, Lodge At Flat Rock
Scott Mutchmore
Hospitality & leisure
Flat Rock, North Carolina
11-50 Employees
Online Review
Asheville Computer Company provides IT-managed services for a boutique hotel. The team has implemented new operating systems and a new WiFi system and provided a 24-hour maintenance agreement.
Asheville Computer Company's work has improved the client's customer WiFi experience. The team has been professional, provided timely deliverables, and managed the project excellently throughout the engagement. Moreover, Asheville Computer Company's skill level is a hallmark of their performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Lodge At Flat Rock
Describe what your company does in a single sentence.
We are a botique hotel with conference facilities
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Asheville Computer Company to accomplish?
Better wifi for the business and guests
PMS- Property Management Systems
SOLUTION
How did you find Asheville Computer Company?
Online Search
Why did you select Asheville Computer Company over others?
High ratings
Great culture fit
How many teammates from Asheville Computer Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
New Operating Systems
New WiFi System
24 Hour Maintenence Agreement
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Customer WIFI experience and disaster recovery of workstations
10 out of 10
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent..... Asheville Computer Company is very prompt and professional.
What was your primary form of communication with Asheville Computer Company?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Professionalism and Skill Level
Are there any areas for improvement or something Asheville Computer Company could have done differently?
NO
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Locations (1)
142 Airport Rd. Suite GAsheville, NC,
United States28704
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