BI & Big Data Consulting & SI Custom Software Development IT Staff Augmentation IoT Development Web Development
$50,000 to $199,999
June 2022 - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were an extremely agile and friendly team."

Jun 3, 2023

Engineering Director, NESS

Anonymous

Other industries
Kosice, Slovakia
501-1,000 Employees
Online Review

Arrowhead Development DOO delivered end-to-end solutions for a software engineering company's customer data platform. The team used AWS Kinesis, Lambda, TypeScript, and integration with third-party solutions.

Arrowhead Development DOO's personalized content suggestions increased customer retention rate. The team's understanding of customer behavior was commendable. Further, they delivered on time, with high quality, and overall impressive performance. Communication was smooth through meetings and emails.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Engineering Director of NESS

Describe what your company does in a single sentence.

Software Engineering Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arrowhead Development DOO to accomplish?

Improving Customer Retention
Building Customer Data Platform
Designing Big Data Processing Solution

SOLUTION

How did you find Arrowhead Development DOO?

Referral

Why did you select Arrowhead Development DOO over others?

High ratings
Good value for cost
Company values aligned

How many teammates from Arrowhead Development DOO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Team delivered end-to-end solution for customer data platform based on AWS Kinesis,AWS Lambda, TypeScript and integration with various 3rd party solutions such as twilio segment and airship.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- Increased customer retentionrare by providing personalized content suggestions -Deeper understandingof customer behaviour proving invaluable for our marketing & strategy team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered in time and excellent quality. Arrowhead developers augmented into our wider team did perform very well and responded quickly to any change requests or improvement proposals

What was your primary form of communication with Arrowhead Development DOO?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were an extremely agile and friendly team focusing strongly on delivering best value possible

Are there any areas for improvement or something Arrowhead Development DOO could have done differently?

None

RATINGS

5.0

Arrowhead Development DOO

Where software meets precision

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