Ariston IT Services

BACKGROUND

Please describe your company and position.

I am an executive at Build Businsess

Describe what your company does in a single sentence.

Our platform is designed to streamline vendor management, enhance sales processes, and improve the user experience for both vendors and buyers. With our system, vendors can easily manage their shop listings, sales agents can efficiently onboard new vendors, and admins can ensure that all listings are accurate and verified. This cohesive approach makes it easier for everyone to navigate the marketplace and thrive in their roles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariston IT Services to accomplish?

• Streamline Vendor Management
• Enhance User Experience
• Improve Sales Processes

SOLUTION

How did you find Ariston IT Services?

Referral

Why did you select Ariston IT Services over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ariston IT Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project delivered a comprehensive solution with three main components:

Vendor Listing Portal:  Where all vendors are listed and end users can search for nearby vendors as per their reference.

Sales Agent Back Office: For salespeople to onboard vendors smoothly

Vendor Management System: For vendors to manage their profile with images, contact details, product catalog, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vendors can now effortlessly create and manage their listings, featuring detailed descriptions, high-quality images, and special offers, increasing their visibility and buyer engagement.

Sales agents have access to an advanced tool for onboarding vendors, tracking performance, and managing leads efficiently, boosting their productivity and acquisition efforts.

Vendors have their own portal to update shop details and offerings, with changes subject to admin approval to maintain listing accuracy. This ensures that only genuine and verified listings are presented to buyers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great! They delivered everything on time and were very responsive to my needs, making adjustments as required. I really appreciated their clear communication and commitment to getting things right.

What was your primary form of communication with Ariston IT Services?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed by Ariston IT Services' prices and instant services, especially for the project I wanted to do and in comparison to the quotes I received from many other companies.

Are there any areas for improvement or something Ariston IT Services could have done differently?

One area Ariston IT Services could improve is response time during busy periods, as updates sometimes took a little longer than expected. That said, the quality of service definitely made up for it.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of idean me

Describe what your company does in a single sentence.

We excel at designing captivating brand identities for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ariston IT Services to accomplish?

• Develop customized software solutions tailored to our unique business needs, improving operational efficiency.
• Automate repetitive and time-consuming tasks to reduce manual intervention and minimize errors.
• Provide thorough training for our staff on the new software systems to ensure a smooth operations

SOLUTION

How did you find Ariston IT Services?

• Online Search
• Referral

Why did you select Ariston IT Services over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope of work for process management with Ariston IT Services involved a thorough assessment and enhancement of our internal workflows. Ariston evaluated our existing processes, identified inefficiencies, and designed optimized workflows to increase productivity and eliminate redundancies. They developed custom automation solutions for repetitive tasks, ensuring seamless integration with our current systems. Comprehensive documentation of the improved workflows was provided, along with training for our staff to facilitate smooth adoption.

• Requirements understanding
• Framework and Prototyping 
• Software Development
• Email Integrations
• Quality Analysis
• Deployment 
• Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Efficiency
• Productivity
• Cost cutting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ariston IT Services managed the project well, always meeting deadlines. They listened to our needs and quickly took care of any issues or changes we had.

What was your primary form of communication with Ariston IT Services?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Better understanding of our needs
• Immediate response
• Good support and service

Are there any areas for improvement or something Ariston IT Services could have done differently?

While Ariston IT Services performed well overall, one area for improvement could be clearer communication on project milestones and updates, ensuring all stakeholders are consistently informed.