ARC Software

BACKGROUND

Please describe your company and your position there.

I'm the founder of Digital Marketing Agency: 0101marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ARC Software, and what were your goals?

We were in the need to create efficient software supporting our marketing activities. Especially in data collection area.

SOLUTION

How did you select this vendor and what were the deciding factors?

Due to many recommendations from their customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Software we ordered was design to support customer traction in different marketing channels.

How many people from the vendor's team worked with you, and what were their positions?

There were the team of 7 people, who supported us with this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has been delivered on time, and meet all requirements. Good job.

Describe their project management style, including communication tools and timeliness.

Open communication, quick response to all issues. Friendly work atmosphere.

What did you find most impressive or unique about this company?

Their professionalism and work culture. They were easygoing, which was pretty impressive.

Are there any areas for improvement or something they could have done differently?

I'd not change a thing.