๐ฅ Appexoft is a Ukrainian Software development company specializing in custom tech solutions while heedfully focusing on our clientsโ business objectives and needs. We are the best in providing creative digital solutions to startups and enterprises, including the contemporary design and development of applications, websites, educational and e-commerce platforms. By using our services, you can deliver exactly what your customers want without the added complications, costs, and risks. Our goal is to help you build, modernize, and integrate the applications you need to stay competitive in the market.ย
StarApps is developing a chatting application for iOS and Android. The Android application is live in the Google Play Store, and theyโre currently finishing up the iOS app.
The team at StarApps is professional and customer-service oriented. Theyโre in constant communication with the client, and itโs clear they care about customer satisfaction. Theyโve met and even exceeded expectations.ย
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Iโm an app developer.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with StarApps?
I needed someone to develop a mobile app for me called SpeakPro.
SOLUTION
What was the scope of their involvement?
Theyโre developing a mobile app for Android and iOS. The Android version is live. The iOS is still being worked on.ย
Itโs a voice calling and chatting app. I put 98 different language buttons on it. Users just scroll through buttons and tap on their preferred language. They will be connected with other users that tapped on the same language. It connects strangers who want to chat.ย
I made a PDF document of all the requirements, features, functionalities, buttons, and appearances, and they started working on it.ย
What is the team composition?
I was in contact with the project manager.
How did you come to work with StarApps?
I found them on Upwork. Theyโre in Ukraine, and Iโm in the U.S. U.S. developers are expensive, so I looked for someone cheaper. They speak Russian, as do I.
How much have you invested with them?
Iโve spent about $2,500.
What is the status of this engagement?
We started working together in May 2020, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The Android app was quickly developed and easy to publish on Google Play. The app looks professional.ย
Itโs not easy to get an app published on the App Store. They have a lot of requirements. Weโd submit, and theyโd return and reject it. We also ran into some delays because I was sick with COVID-19 for several months. Thatโs why it took a long time and why the iOS version isnโt live yet.ย
How did StarApps perform from a project management standpoint?
I communicated with the project manager through Upwork. Once I trusted them, we moved to Skype for calls and chat.ย Every time they completed a milestone, Iโd test the app and give my feedback. Weโre always in contact back and forth. Communication was straightforward.
What did you find most impressive about them?
Theyโre true professionals who know what theyโre doing. They listen to my needs. They try to do their best to meet and exceed my expectations. They donโt hesitate to help out and share their ideas and experiences. Customer satisfaction is their priority. They never rushed to get my money. They wanted to make sure I was happy first.
Are there any areas they could improve?
No.
Do you have any advice for potential customers?
Go ahead and give them a chance. They know what theyโre doing. Their top priority is the quality of their work and customer satisfaction.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Business Process Consultant
Custom Software Development
$10,000 to $49,999
Nov. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.0
โThe team did a good quality job.โ
Nov 16, 2018
Account Manager, NextBPM
Ivan Monastyrskyy
IT Services
Hamburg, Germany
1-10 Employees
Phone Interview
Verified
StarApps provides custom software development services, currently for three projects that involve business process management. They work on cross-implementation for iOS, Android, and web applications.
The applications have been completed to a high level of quality, with the team displaying their good skill level at all times. They manage the work effectively, through both remote and in-person workflows, and smooth processes throughout.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Iโm the account manager at NextBPM, a development consulting company. We do application development.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with StarApps?
We needed help with custom software development. Currently, we have three projects with them.
SOLUTION
What was the scope of their involvement?
We work with our customers in SAP, developing in business process management (BPM). StarApps does the cross-implementation for iOS, Android, and web applications using JavaScript and HTML5.
Theyโve developed a systems integration app for a customer of ours. Itย enables the user to check if a list is right and working, through an application from their iPhone or iPad. The application communicates with the SAP.
What is the team composition?
I work with Volodymyr (CEO, StarApps) and his team.
How did you come to work with StarApps?
We found them online.
How much have you invested with them?
Weโve spent $25,000. It varies from project to project.
What is the status of this engagement?
We started working together in November 2016 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The customers say the apps work really well and that the team did a good quality job. Iโm completely satisfied with the work. Overall, they have theย skills we need, and our experience with them is very successful.
How did StarApps perform from a project management standpoint?
We have a project lead on our side who works with their project lead and they coordinate very well. The work is always done on time. We visit each other, and we also often work remotely. Next week, their Ukraine team is coming to us in Germany.
What did you find most impressive about them?
The applications they create are easily implemented into the systems. The quality is very good, theyโre cheap, and they do the work the way we like. We work together very well.
Are there any areas they could improve?
No.
Do you have any advice for potential customers?
Talk to them in depth about your needs.
RATINGS
5.0
"Theyโre responsive. They do their job very well."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
"The cost could be better, but itโs very good."
Willing to Refer
4.0
NPS
React Native Mobile Development for Computer Software Firm
Mobile App Development
Less than $10,000
Mar. - June 2020
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We had an overall amazing experience working with the company."
Sep 8, 2020
Co-Founder, Computer Software Company
Anonymous
Software
Bonn, Germany
1-10 Employees
Online Review
Verified
StarApps built a mobile app using React Native. The team created unique features and implemented necessary revisions whenever necessary.
StarApps' workflow was perfect. They were communicative, respectful, transparent, and are true professionals. The vendor was open to working beyond office hours and made themselves available during weekends whenever requested.ย
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are creating a social app. I'm the Co-Founder of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire StarApps?
Mobile App development using react-native.
What were your goals for this project?
Further, develop the app, add additional features, and make necessary iterations.
SOLUTION
How did you select StarApps?
We got in touch with them via Upwork.
Describe the project in detail.
Within 1 week, the developer (Taras) was fully integrated into our project and our team.
What was the team composition?
We had one developer assigned to our team. He was working full time with us.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The developer did a great job and finished all the tasks on time.
How effective was the workflow between your team and theirs?
It was flawless. The communication was perfect.
What did you find most impressive about this company?
Communication, honesty, transparency, and work ethic. Taras put in many hours, night shifts and if necessary he even worked on the weekend. He took true ownership of the project. Tbh it didn't feel like working with a freelancer. Taras was really part of our team. Overall, Volodymyr and Taras gave their best and were 100% committed to our project. It was truly an awesome experience working with Taras.
Are there any areas for improvement?
We had an overall amazing experience working with the company. And we are very grateful that he was part of our team and supported us during the early period of our startup. Anyone who has the chance should definitely work with Volodymyr and Taras. They are two great professionals but most importantly awesome human beings.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Development for PR Company
Custom Software Development
$10,000 to $49,999
Sep. 2017 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"The most impressive element was the stability of the software."
Nov 8, 2018
CEO, LLOOK
Serdar Akbayir
Media
United Kingdom
1-10 Employees
Online Review
Verified
StarApps developed a software MVP from scratch. They handled wireframing, design, and development.
By scaling the team appropriately and responding promptly to questions, StarApps delivered ahead of the deadline. The finished product was reliable, and the development process was smooth.ย
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
LLOOK is a PR and communication management software.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire StarApps?
StarApps developed our software from wireframe to final product. They continueย to maintain the software.
What were your goals for this project?
Our goal wasย to create a reliableย MVP that could penetrate the test market.
SOLUTION
How did you select this vendor?
We interviewed over 10 companies.ย StarApps was the most suitable because of their work ethicย and communication skills.
Can you go into detail about the services they provided and the scope of the project?
We began working from wireframes with our project manager. They stayed in constant contact to discuss logic and design tasks. We had weekly progress meetings to review milestones.
What was the team composition?
The team consisted of five people. Our main contact was a project manager.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The fashion industry scheduled ourย marketing plans,ย so exceeding deadlines would have delayed our project. Thankfully, StarApps met all our deadlines by bringingย in additional staff when necessary.
How was project management arranged and how effective was it?
We managed the entire project through Skype. Our delegated team leader always responded within oneย hour.
What did you find most impressive about this company?
The most impressive element was the stability of the software.