Mobile App Development
Less than $10,000
June 2016 - Ongoing

4.0

Quality: 4.0

Schedule: 3.5

Cost: 5.0

Willing to Refer: 4.0

"The team is small, but they’re truly committed and responsive to client needs."

Jul 17, 2018

IT Manager, Loreal

Hemang Mehta

Other industries
Mumbai, India
Phone Interview
Verified

Appectual IT Solutions built an application using SQL, .NET, and ASP.NET.

They delivered the application in a timely manner. A smaller agency, Appectual IT Solutions communicates well via multiple channels but may need help with planning. Overall, the team is capable and willing to explore new technologies and areas of expertise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the IT manager for L’Oréal International.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appectual IT Solutions?

We are in the cosmetic market, but we provide education services as well. We wanted to create an application to track professionals’ education on our platform.

SOLUTION

What was the scope of their involvement?

They built the app with SQL, .NET, and ASP.NET.

What is the team composition?

We are in direct contact with one of the directors of the company.

How did you come to work with Appectual IT Solutions?

A colleague recommended them as a local vendor.

How much have you invested in them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in June 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work hasn’t had a direct impact on the business, but it has enabled many things. They delivered the app on time.

How did Appectual IT Solutions perform from a project management standpoint?

We manage the project. Since Appectual IT Solutions is local, they’re always available to provide on-site support in addition to phone and email communication.

What did you find most impressive about them?

The team is small, but they’re truly committed and responsive to client needs.

Are there any areas they could improve?

They are adaptive and eager to learn new technologies. The team has a positive attitude and open about not having expertise in certain areas.

Do you have any advice for potential customers?

Since they aren’t a large-scale company, they might need assistance with resource planning.

RATINGS

4.0

Appectual IT Solutions

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