App Ideas Infotech Pvt Ltd | Mobile App Development Company

BACKGROUND

Please describe your company and your position there.

I’m the founder of a website that offers music lessons.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Theappideas?

I engaged Theappideas to provide cost-effective web development services. The site needed to be responsive.

What were your goals for this project?

The team needed to maintain ongoing operations efficiency for the domain.

SOLUTION

How did you select this vendor?

Chirag (CEO, Theappideas) and I had a great initial conversation. We understood each company’s needs.

Describe the project and the services they provided in detail.

Theappideas provides ongoing maintenance.

What was the team composition?

We work with one web developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My site was down due to unexpected circumstances. Chirag and team were able to diagnose and respond to the situation right away—factoring in time zone difference—with an amazing turnaround time. They got it back up.

How was project management arranged and how effective was it?

The team is passionate about providing top-tier customer service, which we greatly appreciate.  

What did you find most impressive about this company?

They have a positive attitude.

Are there any areas for improvement?

More effective communication between team members would help.

BACKGROUND

Please describe your company and your position there.

I’m the marketing director for the European, Middle Eastern, and African (EMEA) regions for a global SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Theappideas?

Our company experienced some rapid growth across the EMEA region and we didn’t have enough creative resources to support the demand. We needed to start gathering creative material for our communications, and the current email templates we had weren’t quite a fit for this content, so we hired Theappideas to create a new one.

SOLUTION

How did you select this vendor?

They reached out to me on LinkedIn, so I thought I’d give them a try.

Describe the project in detail.

I needed an email template and a few other smaller creative projects turned around quickly.

What was the team composition?

I worked directly with a designer, who was extremely helpful and very responsive to all of my requests.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’m really pleased with the results of this project. I will certainly be using Theappideas again and am happy to recommend them.

How effective was the workflow between your team and theirs?

They offered great communication and rapid responses. Their team was very helpful.

What did you find most impressive about this company?

The time in which they were able to complete the project—especially given the different time zones we were working in—was remarkable.

Are there any areas for improvement?

No.