ApexTech

BACKGROUND

Please describe your company and your position there.

We are FairPrice Group. Among other things, we run FairPrice supermarket chain, and Kopitiam foodcourt chain, both major players in those fields in Singapore

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ApexTech?

We have the FairPrice App, with thousands of customers ordering groceries online for delivery. We wanted to enable customer to also use the app to order food from Kopitiam.

An important part of this is the POS customization to allow the food stall cashiers to receive the order, accept/cancel them, and inform "ready to collect" once meal is prepared.

Apex team developed this application. Later, they also took over the Backoffice application for our operations to manage the online food catalog.

SOLUTION

How did you select this agency and what were the deciding factors?

We had good recommendations of Apex as a technology partner that could ramp-up a great product development squad in a very short time.

Describe the project in detail and walk through the stages of the project.

We had internal product managera, UX designear, and engineer manager. Apex brought the Backend developers (GoLang), Frontend developers (Reacj), Project managers, and Quality Assurance analysts.

This formed an augmented team that worked on scrum methodology to build, pilot, launch, and evolve the products.

Describe the recruitment process in detail.

Apex has assigned their own staff and our engineer manager had a brief conversation with them. All Apex suggestions of people allocation were accepted.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We were able to build, pilot, launch, rollout, and evolve the SAPP (Seller App - application) and the AdminPanel. Those two applications are crucial for operating the digital food ordering service we are now providing to Kopitiam customers thru the Fairprice App

How effective was the workflow between your team and theirs?

Despite the difference in timezone and language, the team has worked smoothly together.

Having a project manager point-of-contact on Apex side was crucial to ensure fluid communication. They were quick to surface/acknowledge and fix eventual comm problems between Apex and us.

What did you find most impressive or unique about this company?

Apex was able to ramp up a team of experienced, hardworking, and responsive professionals in a very short time. They kept impressively resilient and firm even with the catastrophic events happening around them. Also flexible to

Are there any areas for improvement or something they could have done differently?

There were some usual problems with communication and technical aligment due to language constraints, though they were all surfaced and fix with the help of our point-of-contact.

BACKGROUND

Please describe your company and your position there.

I am a Product Lead overseeing the full product lifecycle and our development program in MedMinder (MA, USA). MedMinder makes it easier for your parents or loved ones to take their medications in the right amount and at the right time.

With visual, audio and phone alerts, you’ll never need to remind them when to take their meds again. And you will be notified if they missed dosage. MedMinder is the only pill dispenser with Medical Alert, daily weather forecast and the ability to upload family pictures. We make taking medicine entertaining.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ApexTech, and what were your goals?

ApexTech had developed a cross-platform mobile application (Android and iOS) to fully support device management and control tasks similar to functionality we had with our web application

SOLUTION

How did you select ApexTech and what were the deciding factors?

ApexTech was recommended by our business partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ApexTech helped to define the project scope by analyzing the existing tool functionality and adapting it for the mobile application needs. The team created a well-crafted development plan, divided by sprints, and provided deliverables at the end of each sprint - fully functional and tested application modules.

By using existing APIS and by working with our backend team on defining new APIs to complete functionality, the ApexTech team made the project completion fast and seamless

How many resources from the ApexTech team worked with you, and what were their positions?

4 developers (up to 3 simultaneously) with different levels of seniority. The senior developer was acting as a team lead. QA engineer who was functioning as a project manager and business analyst. The QA engineer was the cornerstone of the team and helped tremendously in team and project management

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All project goals were completed and all planned app functionality was implemented. The app is ready to be launched on both Apple and Google platforms.

Describe their project management style, including communication tools and timeliness.

The team was perfect in the amount of communication. They were completely independent but were ready to provide timely updates, ask the right question and maintain a very healthy communication process. We never had late deliveries which were not communicated and postponed by mutual decision.

What did you find most impressive or unique about this company?

The team's professionalism and willingness to go above and beyond for the project's success are impressive.

Are there any areas for improvement or something they could have done differently?

I can't point on anything

BACKGROUND

Please describe your company and your position there.

I'm the CTO of Vendigo Finance, UK's leading Point-of-Sale finance platform dedicated to the home improvements sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ApexTech, and what were your goals?

We need to build a finance point of sale platform. ApexTech did that and they continue to work for us to this day.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have used ApexTech in the past at different companies and they have always performed well, delivering complex systems on time, at high quality and at a reasonable cost, so they were the obvious choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed to build a SaaS broking platform, that included the frontend, backend, back office system, APIs, databases, caching nodes, etc. The stack was PHP, MySQL, Vuejs, Redis, Docker with everything was hosted on AWS, utilising several of their services.

How many people from the vendor's team worked with you, and what were their positions?

Backend and Frontend Developers, QA Engineers and occasionally Business Analysts and Project Managers. The total headcount is 12.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Launched v1 of the platform in 3.5 months, at a very low cost and with ncredible quality.

Describe their project management style, including communication tools and timeliness.

The team is managed directly by us. We use various tools for this, including Jira, Slack, BitBucket, Jenkins and many more.

What did you find most impressive or unique about this company?

"ApexTech has the right attitude with a high level of expertise and is willing to do anything to keep us satisfied."

Are there any areas for improvement or something they could have done differently?

Nothing significant.

BACKGROUND

Please describe your company and your position there.

We design software and services to allow patients to track their biometrics in the home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ApexTech, and what were your goals?

We hired ApexTech to execute interfaces with new devices that we wanted to bring into our platform in order to monitor more biometrics.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor because our CTO had a wonderful experience working with them previously.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have executed multiple interfaces with them through this project. They not only executed the interface but redesigned the UI/UX in order that our clients would have seamless experiences.

How many people from the vendor's team worked with you, and what were their positions?

We worked with four to five people from the team, including the CEO, the senior backend and mobile developers, project coordinators, and QA team members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

ApexTech delivered a highly functional product on time with wonderful results in every instance. They were so easy to work with, always responsive to our needs, and flexible as barriers were sometimes encountered.

Describe their project management style, including communication tools and timeliness.

The management and communication styles were excellent. We were updated each week with progress and had multiple huddles. We also had the ability to contact the team at any time should there be additional questions. They are very easy to work with.

What did you find most impressive or unique about this company?

They never delivered a product with bugs.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the head of technology for a HealthCare IT consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ApexTech?

To implement UI/UX and HealthCare Integration

SOLUTION

How did you select this vendor and what were the deciding factors?

Skills, Competency, Dependability, Scale, Price

Describe the project in detail and walk through the stages of the project.

Requirements Gathering, Development, Testing

How many resources from the vendor's team worked with you, and what were their positions?

10, BA, Developer, Tester

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Less than 10% defect rate, post Go Live support

How effective was the workflow between your team and theirs?

Very effective. They did everything that was very effective.

What did you find most impressive or unique about this company?

Transparency, Authenticity

Are there any areas for improvement or something they could have done differently?

More business development