Contact Apex Wise Solutions
Get a custom proposal24/7 customer support for US eCommerce brands
Apex Wise Solutions is a BPO and software house that gives growing brands a dedicated customer support team without the cost of hiring in-house.
Customer support is our core. Our agents work inside the tools you already use, including Gorgias, Zendesk, Freshdesk, Intercom and Shopify Inbox. They handle order status, returns and exchanges, refunds, subscriptions, billing questions and damage claims. Morning, evening and night shifts cover every US time zone, including weekends and holidays, with a team lead on each shift.
Quality is measured, not assumed. Every agent is trained on your policies, tone and products before the first live reply. You get weekly QA scorecards and CSAT reporting.
We also help brands grow with social media marketing, SEO, AI-assisted content, web and software development, AI automation and virtual assistants. Agencies can resell our support white-label under their own name.
Every engagement starts with a free pilot week: a trained agent works your real queue so you can judge the quality before you pay anything.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2024
Service Lines
- Web Development
- 10%
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Clients
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Contact Apex Wise Solutions
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