Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting Marketing Strategy Other IT Consulting and SI
$50,000 to $199,999
Dec. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're excellent at meeting our deadlines and accomplishing all our tasks on time or within reason."

May 5, 2023

Owner, Smile Practice Family Dentistry

Anonymous

Other industries
Tamarac, Florida
11-50 Employees
Online Review
Verified

STAAR Technologies Inc provides ongoing cybersecurity and IT services for a cosmetic dental clinic. The team is tasked with recovering data, network security, device optimization, and cloud migration.

STAAR Technologies Inc is able to consistently restore data, minimize security threats, and bolster system security. The team is highly productive from a workflow standpoint, and internal stakeholders are particularly impressed with the vendor's customized solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Smile Practice Family Dentistry

Describe what your company does in a single sentence.

We provide high end cosmetic dental services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire STAAR Technologies Inc to accomplish?

cybersecurity
IT Management
computer support

SOLUTION

How did you find STAAR Technologies Inc?

Online Search
Referral

Why did you select STAAR Technologies Inc over others?

High ratings
Close to my geographic location
Good value for cost
Company values aligned

How many teammates from STAAR Technologies Inc were assigned to this project?

2-5 Employees

What was your primary form of communication with STAAR Technologies Inc?

In-Person Meeting
Virtual Meeting
Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

recover data services, secure all our network and computing devices, provide Identity access management, helpdesk services for our employees, voip, internet service provider consulting, 3rd party software, cloud migration, sharepoint and InTune management, online marketing seo strategy, installation of IT hardware and software and its maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Data recover fully recovered, no cybersecurity incidents, and demonstrated security protection, fully automated programs, service helpdesk meeting SLAs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They're excellent at meeting our deadlines and accomplishing all our tasks on time or within reason. They have a ticket management system and keep us informed at each milestone.

What did you find most impressive or unique about this company?

They're very experienced and provide a tailored IT solution for our specific needs.

Are there any areas for improvement or something STAAR Technologies Inc could have done differently?

Keep hiring top notch employees.

RATINGS

5.0

"A great MSP with superb skills and attention."

American IT Department

Trusted Managed IT Services Department

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