AM InfoWeb

AM InfoWeb (AMI) is a co-managed business process management and outsourcing partner helping healthcare, insurance, and legal organizations improve operational performance through the combined power of AI, automation, analytics, and expert human teams.

With 18+ years of experience and 2,000+ employees, AMI delivers Revenue Cycle Management, Healthcare Payer Support, Release of Information, Record Retrieval and Litigation Support, and AI-First Contact Center Operations. Our teams work as a seamless extension of clients’ in-house operations, supporting day-to-day execution, process improvement, technology enablement, and scalable growth.

AMI’s co-managed orchestrated operations model brings together AI voice agents, AI non-voice agents, and trained domain specialists to reduce backlogs, improve accuracy and productivity, accelerate turnaround times, and strengthen patient, member, customer, and client experiences while clients retain visibility and control.

Security and operational integrity are built into every engagement. AMI is SOC 2 Type II accredited, ISO 27001 certified, and HIPAA compliant. From assessment and pilot planning through onboarding, quality management, and continuous optimization, we tailor every solution to the client’s workflows, goals, compliance requirements, and performance metrics.