Alliedge Technologies Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Hospital Management of K L Hospital

Describe what your company does in a single sentence.

Our hospital is a multi-specialty healthcare facility dedicated to providing high-quality medical care, advanced diagnostics, and compassionate services. Equipped with modern technology and staffed by experienced doctors, nurses, and support staff, we offer comprehensive services including emergency care, inpatient and outpatient treatment, surgery, maternity, and specialty clinics. Our mission is to deliver accessible, affordable, and patient-centered healthcare to improve the well-being of our community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Alliedge Technologies Pvt Ltd to accomplish?

• We hired Alliedge Technologies Pvt Ltd to develop a secure, user-friendly hospital management system that would centralize patient records, streamline appointment scheduling, improve billing efficiency, and ensure compliance with healthcare regulations such as HIPAA. Our goal was to enhance operational efficiency, reduce paperwork, and deliver better patient experiences through digital transformation.

SOLUTION

How did you find Alliedge Technologies Pvt Ltd?

Referral

Why did you select Alliedge Technologies Pvt Ltd over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Alliedge Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Alliedge Technologies Pvt Ltd was tasked with the end-to-end development of a custom Hospital Management System (HMS) tailored to our hospital's operational needs. The scope included requirement analysis, system design, development, testing, deployment, and post-launch support.

Their team worked closely with our staff to understand existing workflows and translate them into efficient digital processes. The solution needed to be scalable, secure, and compliant with healthcare regulations (e.g., HIPAA) while offering a smooth user experience for administrative staff, medical professionals, and patients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% Reduction in Administrative Workload
The automation of patient registration, appointment scheduling, and billing significantly decreased manual paperwork and reduced staff workload.
40% Faster Patient Processing Time
Digital records and streamlined workflows led to quicker patient check-ins, improved coordination among departments, and faster treatment initiation.
99.9% System Uptime
The solution delivered high reliability with minimal downtime, ensuring uninterrupted hospital operations.
Increased Patient Satisfaction Scores
Post-implementation surveys showed a 25% increase in patient satisfaction, especially regarding ease of appointments and faster service.
Improved Data Accuracy by 35%
Errors in patient records and billing were significantly reduced due to centralized and validated digital data entry.
Successful HIPAA Compliance Audit
The system met all necessary security and compliance standards, passing our internal and external audits without issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alliedge Technologies Pvt Ltd demonstrated strong project management throughout the engagement. They followed a structured and agile development approach, breaking the project into clear phases with defined milestones. Regular updates, weekly meetings, and a dedicated project manager ensured we stayed informed at every stage.

They delivered most modules on time and communicated proactively whenever slight delays were anticipated—particularly during third-party API integrations. The team was highly responsive to our feedback and made revisions quickly, showing great flexibility and understanding of our evolving needs. Overall, their ability to adapt and maintain transparency helped build trust and ensure the project's success.

What was your primary form of communication with Alliedge Technologies Pvt Ltd?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most about Alliedge Technologies Pvt Ltd was their deep understanding of healthcare workflows and their ability to translate complex clinical and administrative needs into an intuitive, easy-to-use software solution. Their commitment

Are there any areas for improvement or something Alliedge Technologies Pvt Ltd could have done differently?

While our overall experience with Alliedge Technologies Pvt Ltd was very positive, one area for improvement would be faster integration with third-party services and APIs, which caused minor delays during the development phase. Additionally, more detailed documentation during handover would have helped our internal team transition more smoothly. That said, the team was responsive and addressed these concerns quickly once raised.