Ali Bahbahani and Partners

Ali Bahbahani & Partners is a Kuwait-based strategic consulting firm serving clients across the GCC. Founded by Ali Bahbahani, an EHL Lausanne MBA graduate with a career spanning banking, automotive operations, and hospitality consulting, the firm brings cross-sector insight to every engagement.

We work with organisations in hospitality, automotive, financial services, real estate, and retail on four core areas: customer experience strategy, hospitality advisory, brand development, and business transformation.

Our service areas include customer journey mapping and audits, hospitality concept development and feasibility, mystery shopping and undercover evaluations, brand positioning and marketing strategy, digital experience optimisation, loyalty programme design, pre-IPO advisory and organisational restructuring, and operational efficiency improvement.

What sets us apart is original research. We publish data-driven analysis on Kuwait's economy, GCC automotive markets, hospitality performance, and consumer spending trends, drawing on primary sources including Kuwait's Central Bank, Ministry of Justice, and official trade records. This research informs both our consulting work and our published thought leadership at alibahbahani.com, which features 80+ articles covering CX strategy, hotel reviews, market analysis, and industry commentary.

Our founder has personally evaluated 200+ hotels worldwide, from global luxury chains to independent properties, giving the firm a practitioner's perspective on what separates good service design from great customer experiences.

Clients engage us for strategy development, CX audits, concept creation, and transformation programmes. We operate across Kuwait, Saudi Arabia, the UAE, Oman, and the wider Gulf region.