AleaIT Solutions

Introduce your business and what you do there.

I was the VP of technology at a marketing firm, and I worked there for more than three years. I was responsible for turning a $12 million company into a $25 million company, and our firm was growing 100% year-over-year (YoY).

What challenge were you trying to address with AleaIT Solutions?

Our internal software team wouldn’t be able to handle our long list of technical deliverables, so we were looking to expand offshore resources to our development environment.

What was the scope of their involvement?

At the beginning of our partnership, I worked with AleaIT Solutions’ engineers. I trained them in certain processes such as our engineering methodology.

The first project that we worked on with AleaIT Solutions was a complicated UI — it was very dynamic and it required a lot of frontend and backend development skills using JavaScript. It was a real-time database-driven system that was built in AWS, and the team worked on enabling it to process millions of records a day. To do that, they built a custom control system for logic similar to a rules engine. That way, we could implement configurations in a web page and it would affect how the system operates. 

What is the team composition?

I worked with 4–5 people from AleaIT Solutions including Ashutosh (Technical Director) who served as our main point of contact and technical project manager. We also collaborated with their senior engineers, mid-level engineers, and UI designer.

How did you come to work with AleaIT Solutions?

AleaIT Solutions applied to the project we posted on Upwork. We chose them because their proposal was well written. Additionally, their understanding of our business stood out during the application process. We also liked that we could add multiple resources to our internal team because their price was very affordable. Above all, the team was flexible and honest.

How much have you invested with them?

We probably spent $250,000.

What is the status of this engagement?

Our collaboration ran from January 2019–July 2020.

What evidence can you share that demonstrates the impact of the engagement? 

We appreciated that the team was able to learn high-level engineering very quickly. We grew our relationship over the course of years, and AleaIT Solutions brought skills that we didn’t have. More importantly, they offered affordable services. With their support, we were able to double our outputs.

How did AleaIT Solutions perform from a project management standpoint?

We added the team on our Slack, and they were comfortable working right alongside our team using our tools. They had a good project management process, and they delivered on time 90% of the time. Whenever they committed mistakes, they’d be the first to admit, apologize, and fix the situation. They would always work extra to make things right.

What did you find most impressive about them?

The most visible traits that kept us working with AleaIT Solutions were their dedication and effort. 

Are there any areas they could improve?

Sometimes some details were not communicated effectively and some project deadlines were missed. However, since they were upstanding people, they were quick to offer refunds or redevelopment of projects. They even offered to work late or work on weekends if they failed to fulfill their obligations. 

There were definitely faults from both sides for missing a deadline or two — it was bound to happen in pretty much every relationship. Despite that, AleaIT Solutions was always incredibly gracious about it. Overall, they were such amazing people, and they were willing to grow and learn with us. 

Do you have any advice for potential customers?

Involve AleaIT Solutions in your planning because they’d be able to bring some ideas to the table that would improve your services.