Acenteus CCA

BACKGROUND

Please describe your company and position.

I am the Managing Director of TAXTEK CAMBRIDGE LTD

Describe what your company does in a single sentence.

Tax & accounting agents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acenteus CCA to accomplish?

• Assistance with the routine tasks to save me time
• Skilled staff to deliver quality work
• Cost efficiency

SOLUTION

How did you find Acenteus CCA?

contact from the firm

Why did you select Acenteus CCA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Acenteus CCA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Payroll admin, Bookkeeping, VAT returns, accounts preparation, and self-assessment returns. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All tasks were completed on time with minimal errors. The outsourcing allowed internal staff to focus on higher-priority work, and the provider delivered clear, well-structured work description reports that supported transparency and review.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and well-coordinated. Deadlines were consistently met, and they remained flexible in response to shifting priorities. Communication was prompt and solutions-oriented, with adjustments made quickly in response to feedback or emerging needs.

What was your primary form of communication with Acenteus CCA?

Virtual Meeting

What did you find most impressive or unique about this company?

The team is consistently friendly and approachable, which made collaboration smooth and enjoyable. Their openness to questions and feedback fostered a positive working relationship, which helps to build trust.

Are there any areas for improvement or something Acenteus CCA could have done differently?

No specific issues were identified during the engagement. That said, as the partnership evolves, there may be opportunities to explore even closer alignment of workflows or proactive suggestions that further enhance delivery and efficiency.

BACKGROUND

Please describe your company and position.

 I am the Director of a financial services company 

Describe what your company does in a single sentence.

Accountancy services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acenteus CCA to accomplish?

• Support our inhouse team

SOLUTION

How did you find Acenteus CCA?

• Online Search
• Other

Why did you select Acenteus CCA over others?

• Great culture fit
• Good value for cost

How many teammates from Acenteus CCA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Preapred accounts of various entities from soletraders, partnerships and companies from client records and client accounting packages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work completed to a high standard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Time for delivery is excellent, with good communication throughout.

What was your primary form of communication with Acenteus CCA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provide high-quality work at a cost-effective rate.

Are there any areas for improvement or something Acenteus CCA could have done differently?

Nothing of note