ACAP Reviews (15), Pricing, Services & Verified Ratings

ACAP Review Insights

Overall Review Rating

4.6

Quality 4.5
Schedule 4.6
Cost 4.5
Willing to Refer 3.0

Top Mentions

Review Highlights

Flexibility and Reasonable Pricing Structure

Clients appreciate ACAP’s flexible approach and reasonable pricing, which do not compromise on project quality. This makes them an attractive choice for budget-conscious clients.
Positive Feedback on Educational Platforms

ACAP successfully developed educational portals that received positive end-user feedback. The platforms have been reliable, with no significant downtime, indicating effective maintenance and support.
Strong Project Management and Communication

ACAP is praised for excellent project management, timely deliveries, and clear communication, even on weekends and holidays. Clients appreciate their responsiveness and ability to stick to deadlines, which helps maintain client satisfaction.
Dependable for Long-term Collaborations

Several clients have maintained long-term relationships with ACAP, reflecting trust and satisfaction in their services. This indicates ACAP’s ability to adapt and support evolving client needs over time.
Reliable and Responsive Client Support

ACAP is noted for their quick response times and proactive client support. Clients value their ability to address issues promptly and provide clear explanations, fostering a dependable partnership.
Challenges with Quality Assurance

Some clients reported issues with ACAP’s quality assurance processes, noting that bugs and inconsistencies were sometimes discovered post-delivery. This suggests a need for improved QA integration.

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Custom Software Development
$50,000 to $199,999

4.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: n/a

Jan 18, 2012

General Manager Controller, Accounting Firm

Anonymous

Business services
Modesto, California
1-10 Employees
Phone Interview
Verified

ACAP is developing a property-tracking database for the client’s internal use. The California-based client is using the database to track information on agricultural properties, as well as lease and tenant agreements. The database will help sync information across multiple locations in the U.S. This includes its head office, satellite locations, and employees on the road. Each location will be able to access the database through a Web-based interface.

So far, ACAP has completed the initial design (three weeks) and the wireframes (two months). Since the project is currently in an early stage, feedback is based on the limited amount of work completed.

Client reported that there were a few times that changes in the wireframes were not made on the first request. Despite this, the client says that ACAP is good to work with, and responds very quickly to any email sent by the client. Cost is tentatively rated at a 4 but should be re-evaluated upon project completion.

Web Design
$10,000 to $49,999
Feb. - Apr. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"There was no technical challenge they couldn’t overcome."

Apr 18, 2022

IT Manager, Pittsburg School District Office

Paul Hebert

Education
San Jose, California
11-50 Employees
Online Review

ACAP migrated a school district’s Drupal CMS into WordPress.

ACAP’s site migration was successful, meeting expectations. They facilitated effective project management throughout the process. Beyond their top-notch customer service skills, their technical expertise was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

IT Manager for School District

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACAP?

Migrate our Drupal CMS to Wordpress CMS

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to ACAP by word of mouth. After a couple of consultation sessions with their Solutions Architect, we decidede to award the project to ACAP.

Describe the project in detail and walk through the stages of the project.

We had to either upgrade our CMS version or migrate to a more customizable CMS. We opted for the latter.

How many resources from the vendor's team worked with you, and what were their positions?

It was a full team but we mostly interacted with our point of contact/Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was successfully delivered. We still turn to them for maintenance needs.

How effective was the workflow between your team and theirs?

We had no issues in that department.

What did you find most impressive or unique about this company?

They're subject matter experts, there was no technical challenge they couldn’t overcome.

Are there any areas for improvement or something they could have done differently?

Delivery speed can be improved

RATINGS

5.0

Web Development
$10,000 to $49,999
Oct. 2021 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"ACAP was very efficient and responsive."

Apr 12, 2022

Marketing Manager, Ripple

Paul Martinez

Financial services
San Francisco, California
11-50 Employees
Online Review

ACAP upgraded a transportation company’s WordPress website. They initially analyzed the site before implementing changes and fixes.

ACAP successfully completed upgrades on time, meeting expectations. Their efficient and responsive approach resulted in a positive partnership. Beyond their excellent customer service skills, their WordPress expertise was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a transportation logistics company and I am the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACAP, and what were your goals?

We have a very complex WordPress solution with a lot of customizations and integrations done over the years. We needed a new Vendor to successfully manage our site, upgrade, change and optimize.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked at 5 vendors that all looked capable however ACAP had the best credentials for us due to complexity of our current solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project consisted of first doing an upgrade analysis to bring our site up to date with the software tools we are using. After the initial upgrade, we moved onto the needed changes and fixes to support our operations.

How many people from the vendor's team worked with you, and what were their positions?

ACAP provided us with a Solution Architect, a Project Manager, Multiple Senior Developers, a Designer and testing staff.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects were completed near the scheduled dates and we were able to move onto handling the programming changes required by our management team.

Describe their project management style, including communication tools and timeliness.

ACAP was very efficient and responsive, we will be doing more projects with them.

What did you find most impressive or unique about this company?

They are extremely responsive and can handle any type of wordpress and website technical challenges

Are there any areas for improvement or something they could have done differently?

From our perspective the projects are implemented and managed very accurately, their verification process also worked great to make sure we have as little problems as possible after going live.

RATINGS

5.0

Cloud Consulting & SI Custom Software Development IT Managed Services
$10,000 to $49,999
Feb. - May 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We received everything we were promised and then some."

Mar 10, 2022

IT Manager, Advera Health Analytics, Inc.

Joshua Johnson

Other industries
Marietta, Georgia
11-50 Employees
Online Review

ACAP provides BI maintenance for a healthcare analytics company. The team was hired for their HIPAA experience.

ACAP provided top-notch, responsive communication that delivered everything the client wanted. They listened to the client's changing requirements and provided excellent advice on their platform's performance and usability. The company also commended them for having native English speaking staff.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a Healthcare Analytics company and I am the IT Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACAP?

Power BI Maintenance and New Development

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected ACAP due to their healthcare and HIPAA experience

Describe the project in detail and walk through their service package.

Their communication is top notch and they are very responsive.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with our Solution Architect. In addition there was a project manager and a developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received everything we were promised and then some. We have plans for the next set of revisions in place already.

How effective was the workflow between your team and theirs?

Their communication is top notch and they are very responsive.

What did you find most impressive or unique about this company?

Their responsiveness and willingness to listen our changing requirements and excellent advice on performance and usability.

Are there any areas for improvement or something they could have done differently?

Sometimes when we worked with the Solution Architect, their accent could be a little hard to understand but they have native English speaking staff that jumps in to help.

RATINGS

5.0

Web Development
$10,000 to $49,999
Oct. 2021 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were extremely responsive and could handle any type of WordPress and web-based technical challenges."

Feb 18, 2022

Marketing Manager, Lendmark Financial Services

Richard Mark

Financial services
Holtville, Alabama
11-50 Employees
Online Review

ACAP was hired by a transportation logistics company to continuously develop their WordPress platform. They were assigned to manage, upgrade, change, and optimize their site.

ACAP completed their projects near their scheduled dates. They were efficient and responsive with their communication, as well. Moreover, they handled many technical challenges in their project. They also had a great verification process that worked well for the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a transportation logistics company and I am the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ACAP, and what were your goals?

We have a very complex WordPress solution with a lot of customizations and integrations done over the years. We needed a new Vendor to successfully manage our site, upgrade, change and optimize.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked at 5 vendors that all looked capable however ACAP had the best credentials for us due to complexity of our current solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

How many people from the vendor's team worked with you, and what were their positions?

ACAP provided us with a Solution Architect, a Project Manager, Multiple Senior Developers, a Designer and testing staff.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects were completed near the scheduled dates and we were able to move onto handling the programming changes required by our management team.

Describe their project management style, including communication tools and timeliness.

ACAP was very efficient and responsive, we will be doing more projects with them.

What did you find most impressive or unique about this company?

They were extremely responsive and could handle any type of WordPress and web-based technical challenges.

Are there any areas for improvement or something they could have done differently?

From our perspective the projects are implemented and managed very accurately, their verification process also worked great to make sure we have as little problems as possible after going live.

RATINGS

5.0

Showing 11-15 of 15 Reviews

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ACAP Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Flexibility and Reasonable Pricing Structure

Positive Feedback on Educational Platforms

Strong Project Management and Communication

Dependable for Long-term Collaborations

Reliable and Responsive Client Support

Challenges with Quality Assurance

Reviews mentioning:

ACAP Reviews

Land Management Property Tracking Database

RATINGS

WordPress Migration for School District

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OPPORTUNITY / CHALLENGE

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WordPress Dev for Transportation Company

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OPPORTUNITY / CHALLENGE

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Microsoft BI Management for Healthcare Analytics Company

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WordPress Development for Transportation Logistics Company

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