CRM Consulting and SI Custom Software Development Digital Asset Management
Zoho CRM
Confidential
Mar. 2022 - July 2033

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were always ready to help me out."

Aug 11, 2023

Digital Marketer, IT Company

Nikhil Johari

eCommerce
Gurugram, India
11-50 Employees
Online Review

Absoft IT Solutions Pvt Ltd was hired by an IT company to handle a CRM integration project. They were tasked with integrating Zoho into the client's e-commerce store.

Absoft IT Solutions Pvt Ltd executed their tasks flawlessly, resulting in increased online orders, repeat customers, and customer satisfaction. The patient, professional team handled requests, tasks, and problems well and provided reliable support throughout. Their hands-on approach stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Digital Marketer

Describe what your company does in a single sentence.

It's all about IT

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Absoft IT Solutions Pvt Ltd to accomplish?

Zoho CRM Integration

SOLUTION

How did you find Absoft IT Solutions Pvt Ltd?

Online Search

Why did you select Absoft IT Solutions Pvt Ltd over others?

High ratings

How many teammates from Absoft IT Solutions Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have an ecommerce store. That absoft team helped me to integrate with zoho. They have done this project perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Now I am getting more orders from my website. Some of them are repeated as well. Because my customers are getting more satisfaction using my website. So it's a great experience to work with Absoft.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! Absoft team is really good. They are very understanding in terms of client handling and all the team members which are assigned to my project were fully supportive.

What was your primary form of communication with Absoft IT Solutions Pvt Ltd?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

They are like always in touch, whenever I had a doubt they were always ready to help me out.

Are there any areas for improvement or something Absoft IT Solutions Pvt Ltd could have done differently?

No as of my experience they are good as much.

RATINGS

5.0

Absoft IT Solutions Pvt Ltd

Zoho Authorized Partner

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