AB Ark Private Limited

BACKGROUND

Please describe your company and position.

I am the Director and Founder of Mahala Airtime

Describe what your company does in a single sentence.

Mahala Airtime is an incentive-based digital advertising platform that rewards users with free airtime for engaging with advertisements, promotions, and surveys.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AB Ark Private Limited to accomplish?

• Code Optimization
• Feature Enhancements
• Platform Stability

SOLUTION

How did you find AB Ark Private Limited?

Online Search

Why did you select AB Ark Private Limited over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from AB Ark Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AB ARK Pvt Ltd conducted a comprehensive upgrade of Mahala Airtime's digital platform to enhance performance, stability, and user experience. The project involved:

Code Optimization: Audited and modernized the existing codebase, resolving bugs and improving system efficiency for faster load times and smoother transactions.

Feature Enhancements: Implemented advanced tools for advertisers, including targeted ad delivery and real-time analytics, while optimizing the UI/UX for end-users.

Platform Stability: Strengthened backend architecture to ensure reliability and scalability for growing user demand.

Key Improvements:

Enhanced ad targeting & ROI tracking for advertisers
Streamlined user interface for better engagement
Robust backend for seamless transactions

Outcome: The upgraded platform delivers a more responsive, feature-rich experience, empowering both users and advertisers with improved functionality and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes & Success Metrics for Mahala Airtime Platform Upgrade

Performance Improvements

- faster page load times (reduced latency)
 -fewer system crashes/downtime incidents (improved stability)
-User Engagement Growth

- increase in active users (monthly/daily)
- longer average session duration (improved UX)
-Advertiser Benefits

- higher ad click-through rates (CTR)
-increase in advertiser retention/satisfaction
-Operational Efficiency

-faster transaction processing
-reduction in manual errors (automation impact)
-Business Impact

- revenue growth from optimized ad delivery
-cost savings from reduced maintenance

These KPIs validate the project’s ROI and align with Mahala Airtime’s goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timeliness & Execution:

Delivered all milestones on schedule, adhering to agreed-upon timelines through structured sprint planning.

Mitigated delays proactively with buffer periods for critical tasks (e.g., legacy code migration).

Responsiveness & Adaptability:

Addressed change requests in a timely fashion (e.g., adding ad-targeting filters post-feedback).

Held weekly syncs with Mahala Airtime’s team to reprioritize tasks based on evolving needs

Communication & Transparency:

Provided real-time progress.
Escalated risks early (e.g., third-party API delays) with contingency plans.

What was your primary form of communication with AB Ark Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about AB ARK Pvt Ltd was their blend of technical expertise and client-centric agility. Beyond delivering flawless code upgrades, they proactively anticipated challenges—like optimizing ad-load speeds before we flagged them. Their use of real-time communication kept us informed at every stage, turning a routine update into a strategic performance boost. Most uniquely, they treated our platform as their own—suggesting revenue-driving features we hadn’t considered. This ownership mindset is rare in vendors.

Are there any areas for improvement or something AB Ark Private Limited could have done differently?

I have no suggestions currently in any area they need to improve on because im impressed and satisfied thus far with the turn around time and professionalism.

BACKGROUND

Please describe your company and position.

I am the Operational manager of QS Learning Ltd

Describe what your company does in a single sentence.

We are providing Educational services,  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AB Ark Private Limited to accomplish?

• Create the online system to keep the record of students and teachers
• create online invoice system
• create our own Virtual Classroom for online students

SOLUTION

How did you find AB Ark Private Limited?

• Online Search
• Referral

Why did you select AB Ark Private Limited over others?

• Pricing fit our budget
• Good value for cost

How many teammates from AB Ark Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a company providing educational services, we have start working with AB Ark in 2022 where our intial plan to create a system where we can keep the data about our students and tutors, Befor that we keep that record in the excel sheet.

They create custmise system for us according to our requirement, they deliver that system in time after delivering that system we again contact them to create a sutomated system where system automatically create invoices for our clients and charge them and automatically pay our tutors which reduce a huge work load in our account department.

When they deliver that system we plan to launch our one more service whihc is for the online students and in that phase again AB Ark helped us, they understand our requirements and create totally customise system for us whihc help us to run our own designed Virtual Classroom wither for one to one sessions or for group sessions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

it reduce our work load and no lose of data that was our primary objective when we work with them for second time the system they make it reduce the work load in our account department.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

in our initials meeting we have decided through the messaging they will be in touch on the regular basis and at the end of the week we have online meeting where they can explain progress. They always listen to us, try to understand our needs, and help us refine our system.

What was your primary form of communication with AB Ark Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Very competative pricing, and they have ll sort of in house resources to get the project done in time.

Are there any areas for improvement or something AB Ark Private Limited could have done differently?

Always available to repond even after delivering the project.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Magic Spoon

Describe what your company does in a single sentence.

I’m a jewelry designer, graphic artist, and video content creator. I craft unique polymer clay jewelry—typically inspired by miniature food, fruit, and pets—and sell through my website, thejewelsaga.com. In addition, I design T-shirts and create video content across several YouTube channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AB Ark Private Limited to accomplish?

• I hired AB Ark Private Limited to take care of custom Shopify development in order to improve both the functionality and visual layout of my online store.

SOLUTION

How did you find AB Ark Private Limited?

Referral

Why did you select AB Ark Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from AB Ark Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AB Ark Private Limited completed several key Shopify customizations that elevated the user experience of my store. They redesigned the site’s navigation to include a functional side menu triggered by menu item clicks. They also built a new gallery-style page where customers can click on example images to go directly to the products shown. Their communication was excellent—they were open to feedback, quick with revisions, and pleasant to work with throughout the entire process. I would absolutely recommend them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They completed all tasks to specification. One of the most impactful features they delivered was the “art wall” page, allowing me to upload visual product previews that link to their respective product pages. They also improved the navigation by restructuring the top menu and building out a custom sidebar, exactly how I had envisioned.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responsiveness and efficiency were outstanding. They delivered every item as promised and supported me with clear communication, including helpful video walkthroughs for the new features they implemented.

What was your primary form of communication with AB Ark Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and approachable communication style stood out. They confidently handled all customizations without issue and made the process stress-free from start to finish.

Are there any areas for improvement or something AB Ark Private Limited could have done differently?

No improvements needed—I was completely satisfied with their performance.