24Frames, Inc.

BACKGROUND

Please describe your company and your position there.

IT Director for Washington University - Department of Surgery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 24Frames, Inc., and what were your goals?

We needed a professional-grade, quick turnaround, and creative video showcasing our diversity, equity, and inclusion. (DEI). This video was to be shown to a nationwide audience for members of the Society of Black Academic Surgeons organization. (Annual event hosted this year by our Surgery Department.)

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online, review portfolios, review feedback from past clients, performed interviews, and requested RFPs.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The project deliverable was a professional-grade video to showcase our DEI.

How many resources from the vendor's team worked with you, and what were their positions?

One primary resource - this person fulfilled discovery, creative, scouting, execution, review, editing, etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The video delivered was exactly what we wanted and more! Got outstanding comments from our Faculty and Staff. As well as excellent comments from a nationwide audience.

How effective was the workflow between your team and theirs?

The workflow was great in cadence, communication level, and effectiveness.

What did you find most impressive or unique about this company?

The team had outstanding creativity! High quality results!

Are there any areas for improvement or something they could have done differently?

Nothing to improve - please keep up the great work.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director for a Consumer Electronics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 24Frames, Inc.?

We needed a product centric video produced in a very short time frame.

What were your goals for this project?

Show off the product.

SOLUTION

How did you select this vendor?

I cam across 24Frames profile and decided to give Mark a try. Could not be happier with this decision.

Describe the video(s) and the process in detail.

Mark at 24Frames executed the video perfectly. I was able to just hand over the product and was very hands off for the whole process Mark took complete ownership and gave us one of the best videos our company has ever had produced.

What was your vendors' project management or feedback process?

Mark (CEO, 24Frames) handled every aspect of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When Mark from 24Frames delivered the completed video we did not need to request ONE change.

How effective was the workflow between your team and theirs?

From my viewpoint, the workflow was seamless.

What did you find most impressive about this company?

I was thoroughly impressed with the quality, the timing and how he was able to generate exactly what we (or better than) envisioned from one short meeting.

Are there any areas for improvement?

Nothing to improve